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Tips to Resolving Issues When Using Alibaba.com/AliExpress.com 18 replies,9545 views

#1

Hey members,

 

Welcome to Alibaba.com forum.

 

If you have any problem of using Alibaba.com, please click here and easy to find your answer: http://www.alibaba.com/help?tracelog=forumhelpcenter1011;

 

If you have some dispute with Alibaba suppliers, plese report us:

http://channel.alibaba.com/complaint/home.htm?tracelog=forumreport1011

;

 

If your issue happens on AliExpress.com, plese go to AliExpress Help Center:

http://www.aliexpress.com/help/home.html#center?tracelog=forumaliexpresshelp1011

; Or you can go AliExpress forum and talk with AliExpress members:

http://community.aliexpress.com/forum.php?tracelog=forumaliexpress1011

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#2
Re: Tips to Resolving Issues When Using Alibaba.com/AliExpress.com

Hello, I am Iris. I am a consultant. Our company can provide these services for foreigners. Such as Company registration, Resident permit, China Visa, Visa extension, etc.

If you need our help, please contact me. If you don’t need our service, sorry for bother you.

 

 

Sincerely yours

 

Iris

Consultant

MP: +86-13535344480

E-mail:2484496303@qq.com

#3
Re: Tips to Resolving Issues When Using Alibaba.com/AliExpress.com

Yeah, help center...I won't find my answer there.

I have this problem-  1.1.2014 ordered, the seller has stated delivery time- 7 days, but he refused to give me my money, so I esclated the dispute, they gave him 3 days to provide the real tracking number, it is 10 days, still just processing, nothing happened. I will never ever buy anything from this site- dhgate works better! I want my money BACK!!!

#4
SWINDLERS!!! THIEVES!!!


I see that many sellers in this page are thieves.
I lost my money in this shop:
fashion girls- Store No.420972
http://www.aliexpress.com/store/420972
Order NO:60248618022534
$ 99.60
seller:you yu
She sent me 120 pieces of usb memories and that does not work. NONE!!!
and
HongKong LCB Technology CO.,Limited Store No.803765
http://www.aliexpress.com/store/803765
Order NO:60248618032534
$ 132.80
seller Lily Liu
I did not receive the product and they tell me that the products was missed me but do not return the money...

SWINDLERS!!! THIEVES!!!

and alibaba DOES NOTHING!!!

#5
SWINDLERS!!! THIEVES!!!


I see that many sellers in this page are thieves.
I lost my money in this shop:
fashion girls- Store No.420972
http://www.aliexpress.com/store/420972
Order NO:60248618022534
$ 99.60
seller:you yu
She sent me 120 pieces of usb memories and that does not work. NONE!!!
and
HongKong LCB Technology CO.,Limited Store No.803765
http://www.aliexpress.com/store/803765
Order NO:60248618032534
$ 132.80
seller Lily Liu
I did not receive the product and they told me that the products was missed me but do not return the money...

SWINDLERS!!! THIEVES!!!

and alibaba DOES NOTHING!!!

#6
Re: Tips to Resolving Issues When Using Alibaba.com/AliExpress.com

Totally agree Katerine. we.need an international fraud.company to shut them down. too many people are getting their money stolen..I am looking into an international government department that will take action on behalf I'd buyers who are getting.their money stolen by.aliexpress and alibabab .

#7
Delivery issues and tracking

Yes I agree. I have sellers giving fake tracking numbers to meet their delivery times. Then they tell me oops our mistake and cancel the orders.

#8
Cancellation

I ordered a dress the 22nd January, and it should have arrived 2 weeks ago, I didn't receive anything.

 

the seller didn't answer me, so I cancelled the order, but nothing is happening.

 

Now I have to wait to the supplier's approval but he ist not answering me for 4 weeks

 

 

What should I do?

#9
Reply #

I understood all your problems. 

 

You Need Agent Service in China.


Price in China is very flexible , as well as the quality, a customer of us ever told us this funny words.
However we believe that there's a lot excellent company , people in China, who really take care of their business credit,product quality .

The reason we started this 3rd party service is some of our customers highly complained that they need this service to secure the orderes, and improve the supply chain management.

Shenzhen Hoya New Energy Technology Limited
www.hoyasolar.com
Tel: +86-755-2901-3722 (China)
Email : crm@hoyasolar.com
Skype: yoyo.hoyasolar

 

Agent Service 2.jpg

 

#10
Reply #

hey, i found one nice cheapest store name http://www.iluxshop.us, wholesale handbag, shoes, bikini, tshirt, sunglasses, i tried, nice, maybe you like it. No need to buy second, just buy highreplicas, you will got amazing items. 

 

i am in USA,  EMS to there only 6 daysshipping fee is very cheap, the detail as below: 

 

EA044797212CN 

 

Tracking NumberEA044797212CN

Your item was delivered(UNITED STATES OF AMERICA 93555) at 2014-07-07 09:11:00
Signed for byDELLINGSWORTH

TimingSiteStatus
2014-07-02  21:10:00 GUANGZHOU  Posting  
2014-07-02  21:34:00 City of Guangzhou  Despatch from Sorting Center  
2014-07-02  22:20:00 GUANGZHOU  Arrival at Sorting Center  
2014-07-03  02:40:00 GUANGZHOU  Despatch from Sorting Center  
2014-07-04  01:26:00 UNITED STATES OF AMERICA USLAXA  Arrival at Sorting Center  
2014-07-04  01:27:00 UNITED STATES OF AMERICA USLAXA  Handed over to Customs  
2014-07-04  17:16:00 UNITED STATES OF AMERICA USLAXA  Released from Customs  
2014-07-05  08:54:00 UNITED STATES OF AMERICA 93555  Arrival at Delivery Office  
2014-07-05  14:22:00 UNITED STATES OF AMERICA 93555  Attempted delivery  
2014-07-07  09:11:00 UNITED STATES OF AMERICA 93555  Delivery  

 

 

satisfied shopping experience with www.iluxshop.us 

#11
Reply # 9

Yeah right !!! Dealing in Alibaba, it is better to have a stereotype "Dont trust the chinese", start from there and question everything. Only 30% of suppliers are genuine, and Dont trust Alibaba ratings and crap, but consider them.

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