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Is Aliexpress really a fraud and scam company? My refund is not paid!!! 28 replies,2925 views

#1

I got this phone with Order No. 1023168918 from this link: http://www.aliexpress.com/item/In-stock-JIAYU-G3-Smart-Phone-MTK6577dual-card-Android-4-0-1Ghz-4-5-HD-IPS/630465954.html Unfortunately, the phone was returned by Turkish customs, since it is illegal. The company got the phone 1 month before. I proved that. AliExpress Case Management Team sent me an email on 2013.03.04 04:10. They told me I will have the full refund of $211. The seller didnt send the money after 10 days. They dont answer my messages. You should help me.

 

Aliexpress emailed me and said I will be paid refund to my credit card in 2 days on 15th of March.

 

It has been 15 days, I was not paid.

 

I opened a complaint, I got no answer for over a month!!

 

I thought Chinese people of honor, I was dead wrong..

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#2
Re: Is Aliexpress really a fraud and scam company? My refund is not paid!!!

I  got this message from ali the 21 of mars

 

Current Status

Status Details   Action
Processing Case substantiated – Pending s...   Cancel Complaint

 

 

Case substantiated – Pending supplier's response with required evidence within 5 days.

 

The seller have not respond, and I have not hear from Ali

 

#3
Reply # 1

Hi , How may i help you. ? 

#4
Reply # 2

It's quite a bit of longer, it's April now. How may  i help you ?

#5
Reply # 4

I got the phone, it has been sent back.

 

I was told I will get refund on 15 March. 

 

It has been 20 days, and I didnt get the refund.

 

No one answers my complaint case number 411368526.

 

Aliexpress is a thief company. It steals, it deceives people.

#6
Reply # 5

I can't help you if you don't tell me.

#7
Re: Is Aliexpress really a fraud and scam company? My refund is not paid!!!

From my account (master Card) illegally steal the money!!! =(((

My e-mail intelogic@ya.ru

03.04.2013 19:03 2,07
Shop ALIBABA.COM
03.04.2013 18:52 of 17.03
Shop ALIBABA.COM
03.04.2013 18:52 11,95
Shop ALIBABA.COM
Number of operations:
2000080676657
2000080674837
2000080674824
I demand immediately to stop it and return the money.

#8
Reply #
johnsmitt wrote:

I can't help you if you don't tell me.

 

 

 

What  do you want me to tell? I told everything. 

#9
Reply #
bahadirkhan wrote:
do you need me to talk to alibaba or some other things?
#10
Reply #
johnsmitt wrote:
 
 
i dont know. I just want my refund money. 
 
 
#11
Re: Is Aliexpress really a fraud and scam company? My refund is not paid!!!

still no answer, still no hope..

 

shame on you..

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