Miss Mao,

TRUST is a matter of experience and expectations. Let me quote Steve Jobs on the matter of trust:

You can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something - your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
You will only trust a person or organization for their track records, which trust is earned and not imposed. From this past experience, you can trust someone for your future. However you have to make your expectations as to how much is at stake, and how much do you expect to get in return for your trust. You need also to trust yourself, in your instincts and sometimes not on your logical thinking. For this trust on your instincts, let me quote : Angelina Jolie:

When I get logical, and I don't trust my instincts - that's when I get in trouble.
Street Smart

I bet Steve Jobs never tried to buy a real iphone wholesale from China though.

great  and practical.thanks.

Hi, Mr. Hong Shan Ong ,

 

Thanks for your valuable suggetions.

After reading your words , i think Trust is not pleaded, we should trust others first , Trust is mutual. But when we give our trust to others, they may still doubt us. Such as still don't want to do business with us, as they reagards us as a cheater especially online.

Most of my time, i always think how to make my customers beliveve me, but it seems very hard. Who have better ways?

 

 

 

 

Yes,dear

I like this, it''s true and funny

meet each other ,together for some time ,then you know this person can be trust or not ,

Yeah,Dear, Meeting  our customers in person can build trust, but it is hard, expecialliy they must come to our county for a big order.

 

If not, none of them want to see me in person, i think

If you seriously want to understand how to build trust then the first step is to understand why people do not trust you.

If you look in these forums, when the issue of trust is raised, one of the most common responses from suppliers in China is "most of the suppliers in China are reliable and honest", or something like that. That is just a useless response that means nothing.

The problem is that you always hear the negative stories and very rarely hear when someone has a positive thing to say. So the effect is that as more people read the posts they only see bad comments, so they get a bad impression.

Anyone that works in this business for a long time knows that there are good and bad suppliers. But if I look at my experience over many years it shows that more than half the suppliers I have used (probably over three quarters) there has been a problem.

This may include poor service, not telling me the truth or correct details, poor quality, delaying times etc. Usually I end up paying more for some error because when the supplier makes an error they do not accept responsibility for it. Even the price shown on Alibaba listings is often a lie.

So, just in my experience, everytime I use a new supplier, I simply cannot trust them to do what they say they will do. I have to check and recheck and recheck and recheck again and again. All this extra costs me time and money, but if I don't do it, I can be sure I will have some type of problem.

So that is why I don't trust a supplier in China until I know what they can do.