Complete BS, you are not dealing with a trust worthily company let alone individual agent. I would recommend you demand a refund of all monies if you have already sent funds to the seller and find another seller with similar product.

Hello my name is Tomer Zchoot from Israel I contacted one of the suppliers in alibaba His name is ALBERTH POOLS SDN BHD i order from him a intex pool siz 32f*16f*52in For the sum of 550 usd I paid him by bank transfer As he sought in Thailand Because you can not transfer money from Israel to Malaysia  After I paid him he told me if i want  The pool I have to pay more 1100 usd Because he made a mistake sending and sent three instead of one Now he stopped the shipment in Thailand I told him to speak with the delivery company and told them he was Made a mistake and send only one to Israel and two will return Now he does not want to pay me back and pool This Web site he gave me to check Stots delivery www.global-expcourier.es.tl user:tomer shipment password:T64835825S After I told him that I had that much money And I have to sell the pool so I could buy another additional pools So he told me pay for another one and after you get the pools you pay me for the third What can I do to get my money back or the original order.  Thank you very much phone - 972508211987

sorry to hear this..