Community > Forums > Report & Verify Fraud > When you buy from China, what problems did you meet?
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#12
Reply #
Posted 07 Apr 2012 04:17
Whilst attempting to communicate  with suppliers I constantly have questions unanswered  even after resubmition the worst lately is an ongoing attempt to get an answer from Alibaba Escrow there first reply completely disregarded the questions in  my e-mail, and there second responce makes no sence, this leaves me frustrated as the orders I'm trying to place are time sensitive, I don't know what to do, I'm thinking getting an English/Manderin translation done here but this will take even more time with no garentee of success.
Regards Ben. 
#13
Reply #
Posted 08 Apr 2012 03:57
When you buy from China, what problems did you meet? In 10 years I have bought a number shipments from China but I have paid for samples to be produced many many times. Usually I find the samples take three times as long to be made and when they are made they are not as specified. The usual comeback is 'the order will be correct'. I never buy from these people.I only buy from people who get it right first time or can correct their mistakes. There are lots of idiots who think they know better than than the customer. There is an expression - the customer is always right. Give the customer exactly what they ask for. If it is not right go elsewhere - there are lots of sellers.
#14
Reply # 12 benmarsh3
Posted 08 Apr 2012 17:50

I can help you push them to answer your questions,

I am living in China,

SIGNATURE:
About Our Company
About Signature Promotion

CHINA PIVOT SOURCING OFFICE
China Pivot sourcing office is an professional sourcing office located in the city of Kunshan nearby Shanghai in the east of China. We are specialized in helpping oversea buyers with importing products from Chin... More

#15
Reply # 11 hachiko4488
Posted 08 Apr 2012 17:52

hachiko4488

We only can help buyer verify companies in china mainland.

this is a HK company,we can not go to HK to check on them.

SIGNATURE:
About Our Company
About Signature Promotion

CHINA PIVOT SOURCING OFFICE
China Pivot sourcing office is an professional sourcing office located in the city of Kunshan nearby Shanghai in the east of China. We are specialized in helpping oversea buyers with importing products from Chin... More

#16
Reply # 9 LUX-lighting
Posted 08 Apr 2012 17:57

Have you have inspection company inspected the goods before shipment?

If you did, the defective items can be found before shipping from China.

SIGNATURE:
About Our Company
About Signature Promotion

CHINA PIVOT SOURCING OFFICE
China Pivot sourcing office is an professional sourcing office located in the city of Kunshan nearby Shanghai in the east of China. We are specialized in helpping oversea buyers with importing products from Chin... More

#17
Reply # 13 woodstuff
Posted 08 Apr 2012 18:00

Yes, I agree with you.

 

SIGNATURE:
About Our Company
About Signature Promotion

CHINA PIVOT SOURCING OFFICE
China Pivot sourcing office is an professional sourcing office located in the city of Kunshan nearby Shanghai in the east of China. We are specialized in helpping oversea buyers with importing products from Chin... More

#18
Question #
Posted 10 Apr 2012 02:57
Hello! How to ask questions to get answers ? How long is normal to wait ? Does it make sense to repeat the request ?
#19
Bad customer service..
Posted 12 Apr 2012 10:40
Ive had a really bad experience...I ordered rompers from this company a month ago. When I recieved them, I was missing 7 of them. I know its not alot but I payed for them and it came out of my pocket. When I told them I was missing them, they automatically blamed it on DHL and wanted me to take a picture of the box opened and send it to them. They became very nasty and told me that Canadians were such noble people and that I was calling them cheap and that she told her workers and one of them lost her temper and wanted to punch it in my face. That was soo rude I found and they told me that the carrier will pay for the rompers missing and its been a couple of weeks and they will not talk to me when I keep emailing and asking where they are.
#20
Reply # www.b2bfoo.com
Posted 18 Apr 2012 19:24
Pice, quality
#21
Reply #
Posted 20 Apr 2012 10:45
Is yulin xu's store a scam store?

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