Hi, i have ordered a mini laptop 18 nov 2010. Now is 18 jan 2011, 2 months after payment, and my order still is in China (according tracking number) I made a dispute first month, but seller rejects refund and requires patiente to me. Now 2 months after payment Aliexpress scalate the dispute, and answer to me for documents. What documents??? I only have the tracking number, and tracking number says this:
Detailed Results: Foreign International Dispatch, November 25, 2010, 11:06 am,
SHENZHEN, CHINA PEOPLES REP Foreign Acceptance, November 23, 2010, 11:19 am,
I am very sad with Aliexpress, I want a complete refund now.
its a bit late now. but never pay for items with anthing but to a confirmed pay account or escro will stop you getting ripped off so easy.
I pay directly to Aliexpress via credit card.
Oh my god!!!
I have the same problem the goods which I bought was fake, and US custom seized it.
I open dispute and file claim thru alibaba escrow. I give dispute team all papers from custom. But they newer return me my money. I file claim with alibaba escrow 12/16/2010
Today is 01/26/2011 And it's still "under mediation". Should I contact Federal Trade Commission? I believe if they start investigation a lot of things will be revealed...
Feb 21, 2011, Alibaba.com, the largest e-commerce site in China, announced today that two senior executives had resigned after an internal investigation found a rise in fraudulent activity on the site.
Chief Executive Officer David Wei and Chief Operating Officer Elvis Lee Shi-Huei were taking responsibility for the "systemic breakdown" in the company's "culture of integrity,"
More than 2,300 fraudulent storefronts registered on the site in 2009 and 2010 as "Gold Suppliers," offering inexpensive electronics for sale to buyers overseas. However, no goods were delivered after payment was received.
Countless company sales people out of the company's approximately 5,000-member staff assisted the storefronts in evading the company's verification methods