Customer is our god. Whether you from town or village, from America or Africa... We all treat the same.
After 5 years business expensive, some of the Indian customer change my mind. I trust Indian have good customer, I really want to do business with good Indian customer.
But some of Indian customer break my heart.
First time, when I meet Indian customer it is on 2004 years.
The customer want to purchase plastic chair molds. They visit us more than 3 times, each time need us to drive car to this place and to other place.
And they need us to give them Invitation Letter,provide food...
Each time when they come, they said our factory is very good. They want to do business with us after they come back home they'll give us advance payment. But each time after they come back to home, no any response...
The second Indian customer come without any notice.
We never chat and contact with them.
When they go to our city, maybe search the net find our contact information then call us. I know they've contact with other supplier already.Now they call us just want to know if there're any space to cut down the price...
Anyway we welcome them, and treat them as good customer. On the phone, when we go to the Indian customer said place, find no person.
When we call them again, he said "Sorry, I've already go to other place. After 1 hour please pick me up again to XX place."
After 1 hour when we call him.
He said wait 1 hour again.
After 1 hours again when we call him.
He said "Sorry, wait half an hour again."
After half an hour when I call him.
He said sorry, could you pick me up tomorrow morning.
He said "Sorry, I've already go to other city, hope next time..."
The third Indian customer come without any notice also.
When he'll come to our city just call me, we never chat and contact before.
I think maybe it is their habit.
When he come, I saw his face looks kind than others.
So I think maybe he is better than others.
He need purchase whole production line equipments.
I told him we only have blow molding machine and molds, some other equipments is not our made. If you need we could introduce the relevant supplier to you. Or if you need we could help you purchase also.
He said he’ll do business with us, he’ll buy whole line from us.
Because it is his first business from these range.He didn’t know the whole line. So we provide him the quotation, video......food...
He said he’ll go back to Indian.
After he discuss with the director he’ll go back to China again...
After provide all when he know all production line equipment and price and how machine could work.
They’re no any response, no matter I send E-mail or call, no any response...
After those three Indian customer I meet many Indian customer, They’re nearly the same.
So I never do business with those Indian customers.
I trust there’re having good Indian customer, just I didn’t meet yet.
I hope the good Indian customer will come. No matter you need do business with us or not.
Honest is much important than business!
Keep your words is very important!
I hope the honest and faithful Indian Customer will come!
Customer is the god, quality is the god requirement
Honest do business, faithful is a woman!
our company wants to promote products in India, but now i haven't touched Indian yet.
Thank you for your attention of my topic!
This is just my experience.
Maybe it is just my misfortune to meet these business man.
Every Country have good or bad business man, just the proportionment different.
I think India have good business man or woman also.
My expensive just for your reference.
If India market is need your goods, you could consider to extend it.
Customer is the god!
Hope everyone’s business will do more and more better!