Guangzhou Xintong Department Store
Post 1 of 9
Hello, someone can tell me about Guangzhou Xintong Department Store ? becouse is 1 week that say me that goods are shiped but in dhl not show nothing? what i can do?
16 Oct 2009 15:50
![[em13]](http://img.alibaba.com/images/eng/style/icon/emoticons_bye.gif){kind=icon}
Post 4 of 9
hi Jarabino
how did you get your money back from these scammers???
29 Oct 2009 11:10
Post 5 of 9
if you are sure that are scammer, write to alibaba alibaba@service.alibaba.com and write your![[em19]](http://img.alibaba.com/images/eng/style/icon/emoticons_great.gif)
consulate in china, them will help you to give back money!!!
consulate in china, them will help you to give back money!!!
30 Oct 2009 00:20
Post 6 of 9
same thing with me, they provided me with a DHL tracking number, but when I checked online and via our DHL agent, they informed me that it was an invalid tracking number. A certain Maria Chen told me the items got stuck in customs so they iransferred the shipment to China Post & issued a China Post tracking number which still displays no records. I kept emailing and all I got were vague replies which did not really answer any of my questions, I already notified alibaba about it though. But so far, no action from their end.
This is really terrible since they've been Gold members for 2 years, I even inquired with an alibaba agent if guangzhou xintong department store has received any complaints from previous buyers and they told me that the company has no records of complaints. So are they covering for these crooks now?
I still hope I could get my money back, I just don't know how
This is really terrible since they've been Gold members for 2 years, I even inquired with an alibaba agent if guangzhou xintong department store has received any complaints from previous buyers and they told me that the company has no records of complaints. So are they covering for these crooks now?
I still hope I could get my money back, I just don't know how
02 Nov 2009 06:25
Post 7 of 9
I have been thinking about ordering some items (laptops) from this same company. MAria Chen is the one I have been speaking do. I have not paid yet, I just saw this post and I curious...what has happened with your order? did you ever receive it? get a refund?
12 Nov 2009 20:13
Post 8 of 9
I need to hear from somebody that has had a successful transaction with Guangzhou Xintong Department Store. Anybody.![[em24]](http://img.alibaba.com/images/eng/style/icon/emoticons_thinking.gif)
12 Nov 2009 20:40
Post 9 of 9
Hi, I have not received any of the items I ordered and it has been a month since ordered them. Maria Chen informed me 2 days ago that they will return my money should I fail to receive the items yesterday, I emailed her to follow up on that but no luck. They seem to be all offline now.
17 Nov 2009 03:32
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