Alibaba.com is Dedicated to Building a Safe and Trustworthy B2B Marketplace

Alibaba.com is the world's largest B2B marketplace with almost nine million registered users in its international marketplace, and we are proud of our established record as a safe and trustworthy e-commerce platform. The confidence that entrepreneurs and business-owners have in doing business through our marketplace is reflected in the rapid and continued growth of our online community. In the first quarter of 2009, less than one percent of our entire registered user base was involved in a transaction dispute or intellectual property rights violation despite our record-breaking surge in new-user registration.

Alibaba.com is a strong advocate of safe-trading practices and encourages all users to consult the Safety & Security section of our Community channel when doing business online. At Alibaba.com, we are continually upgrading our platform and policies with the objective of rewarding the vast majority of members who deal in good faith, while identifying and banning the few who do not. Alibaba.com is committed to combating unfair practices such as false advertisement, fraud and intellectual property rights infringement. We treat these violations of trust on our platform very seriously, with strict policies and enforcement measures aimed at eradicating unfair practices.

Alibaba.com removes tens of thousands of product listings each year for violating our product listing policy and terms of use. In addition, to reinforce users' confidence in Alibaba.com as a safe and trustworthy marketplace, we impose bans on members that do not abide by the rules and expectations of our community, including the termination of membership.

Of the millions of users on our international marketplace, only a negligible percentage has been involved in unfair or fraudulent trade practices and Alibaba.com has consistently taken immediate action to stop them. Through a combination of precautionary safety measures and enforcement efforts, we disable the accounts of members who violate the community's trust. It is our mission to protect and promote our vast majority of trustworthy small companies and entrepreneurs doing business on Alibaba.com.

Click here to view our list of Banned Members

List of Banned Members in September:

http://resources.alibaba.com/trade_safe/blacklist-company35.html

respect, respect, a first try but nothing more than a Eyewash.

A proper inspection during the registration about real possible business or hided cheat, would help more
and would save a lot of members not  to lose a lot of money until Alibaba will delete members after long time
of cheating, regarding to complaints !

Wilhelm

Good day to all buyers looking for cheap cell phones and consumer electronics and dont buy any thing from this company they are a scam website on alibaba www.gz-liangxin.com they will rip you off they will take your money and never reply and there are hundreads of scam sites on alibaba so be carefull i lost 400 usd.

I sent 40 dollars via western union to a gentleman who calls himself John Yan and works for Jinhua Luckarm Electronics Co.,Ltd. He was supposed to send me samples from his comapny but as soon as I sent him the money he went quiet. This company is supposedly a gold supplier. I have tried to email the company several times and also call them but they just ignore me. The western union money transfer control number is MTCN: 051-769-2109. He uses a pseudonym of John Yan but his real name is Huoliang Yan and the contacts he gave me are listed below. Thank you.

Jinhua Luckarm Electronics Co.,Ltd Tel:86+579+82886488 Tex:86+579+82888055)

i lost my 24000 usd by a fraud done by HONGDOU-CHITUMA E-BIKE CO. IN WUXI,CHINA, I HAVE SEND THE TT, I HAVE ALL THE DOCUMENTS BUT THEY NOT SEND THE MATERIAL, THAT CO. MANAGER MRS. DONNA DU ARE ALSO BIG FRAUDEST ,AND THEY HAVE DONE SAME FRAUD WITH MANY CO.

PL. BE CAREFULL BY THIS CO.

Hello sir, did u lodge any police report and what is the result? How long does it takes to bring the scam down? I just being a victim and need to know what to do.

Gupta of Kishore International Exports is a complete FRAUD. Stole a large amount of money, repeated lies, refuses to take calls or reply emails now. No goods, no shipping documents, nothing to show for money paid

I HAVE ALSO BEEN RIPPED OFF!!! I AM OUT OF $700US AND NOW WAY OF GETTING IT BACK. I AM A SINGLE PARENT AND WANT ED TO START MY OWN BUSINESS AND NOW I AM JUST SCARRED AND AFRAID TO EVER TRY AGAIN!!! IF I COULD FLY THERE RIGHT NOW I WOULD!!

PEOPLE WATCHOUT FOR MTU-MANAGER-MIKE@HOTMAIL.COM
CHINA MTU WHOLESALE CO. LTD,
15 GUOSHE ROAD, RUOYANG CITY, HENAN PROVINCE, CHINA ZIP-47100
SKYE ID: MIKEMIKE2655
MOBILE:+86-13017671096 (NOT IN SERVICE I FOUND OUT)
LANDLINE: +86-0371-65301967
FAX: +86-0371-65301966

GOT SCAMED FOR $256 WHITCH MY BANK SENT ON 28TH OCT AND HIS BANK RECIEVED ON THE 30TH OCT AND HE SAID NOT RECIEVED ANY MONEY 11 DAYS AFTER HIS BANK RECIEVED THE MONEY. IVE SENT HIM OVER 100 EMAIL NOW SAYING I WANT MY GOODS BUT NO REPLY SINCE 11TH NOV. RIP OFF NOW MY BANK HIS INVESTIGATING HIS BANK TO FINDOUT WHERE THE MONEY HAS GONE AND AT A COST OF GBP25+GBP20 TO SEND MONEY+GBP160 FOR GOODS=GBP205/$340.37 OUT OF PACKET AND IVE LOST 3 CUSTOMERS NOW COS OF FEDUP OF WAITING.
WATCHOUT PEOPLE FOR THIS SCAMER

CAN I ASK YOU GUYS SOMETHING WHAT IS ALIBABA DOING ABOUT THIS I THINK YOU ALL NEED TO GET TOGETHER FIND WHERE ALIBABA IS LOCATED AND DO SOME LEGAL ACTION AGAINST THEM IF THEY HAVE A SITE THAT LET PEOPLE GO UP AND SELL STUFF THEY NEED TO BE HELD RESPONSIBLE FOR LETTING THESE SCAMMERS TAKE OUR HARD EARN MONIES AND THEY STI BACK AND DO NOTHING MAKING MONEY IS HARD AS IT IS

CAN I ASK YOU GUYS SOMETHING WHAT IS ALIBABA DOING ABOUT THIS I THINK YOU ALL NEED TO GET TOGETHER FIND WHERE ALIBABA IS LOCATED AND DO SOME LEGAL ACTION AGAINST THEM IF THEY HAVE A SITE THAT LET PEOPLE GO UP AND SELL STUFF THEY NEED TO BE HELD RESPONSIBLE FOR LETTING THESE SCAMMERS TAKE OUR HARD EARN MONIES AND THEY STI BACK AND DO NOTHING MAKING MONEY IS HARD AS IT IS