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Renew of gold supplier Member
Post 1 of 2
Hi,

I am Ramila from Asthamangal handicraft, kathmandu, Nepal. We have been gold supplier in alibaba.,com since last 3 three years.

Now, My problem is, as per discussion with Mr Leon Xu, on Trade manager, I have already made telex transfer of US$ 2099 as renew charge for 6th Nov 2009 to 6th Dec,2010 on last 30th September,2009 and I received the confirmation from alibaba that they have captured my membership charge US$ 2099.00.

And 01st/04th October we have festival holiday. so, I had requested to Ms Lean, to call me after 4th october only  for varification of company. But till today, I could not get any calls or mail from Ms Leon or any service team from alibaba.com. I sent many mail to Ms Leon regarding this topic, but I could not get any response from alibaba.com. US$ 2099 is very big money for me.

Let advise me how I contact with alibBA.COM HELP?? Please help me..

Our member id- asthamangalhandicraf
Company Name   -Asthamangal Handicraft

Thanking you and sincerely,

Ramila Shakya
Asthamangal Handicraft

Award 10 MVPs ( What's this? )for the best answer.
07 Oct 2009 21:17
Post 2 of 2
Gold Supplier Service Team Moderator
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Overall Ranking MVP:10,284 Rank:73
your renewal payment has been received well.

we have forwarded this to our colleague Leon, and asked him to contact you as soon as possible.

You may also call our service hotline: +86 571 8815 7920
20 Oct 2009 02:32
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