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renewal account
Post 1 of 4

Hello,

Before, alibaba.com.upgrade my account from trustpass membership  gold supplier, now, you inform me to renew, I want to continue the membership of trustpass, not gold supplier, becuse the charge is difference

Award 10 MVPs ( What's this? )for the best answer.
03 Oct 2009 15:50
Post 2 of 4
Gold Supplier Service Team Moderator
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Please note that all TrustPass members have been upgraded to Gold Supplier members already. If you want to know the renewal details, you may keep in touch with our sales representative, who have emailed you already
21 Oct 2009 02:18
Post 3 of 4

Dear Alibaba Service Team,

I have been a trustpass member at alibaba from the last four year.

 But i was surprised to see that gold membership fees has been increase from USD588/year to 2,999/year. In this time of recession, why is alibaba increased the gold membership fees.

 It do not make any sense to increase almost more than 500% fees on B2B website. Hope to get a positive reply from alibaba team.

Regards,

03 Nov 2009 00:03
Post 4 of 4
Gold Supplier Service Team Moderator
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Overall Ranking MVP:10,284 Rank:73
As you know TrustPass membership have been upgraded to Gold Supplier membership already. There is no TrustPass any more at Alibaba.com. Gold Supplier membership is the highest and premium level of membership on Alibaba.com, which includes enhanced product functions to help maximize your company’s exposure and business opportunities. That is why the membership fee for Gold Supplier will be higher than TrustPass.



We have been receiving constant grievances from TrustPass members complaining low rank and inferior products exposure. With this upgrade, we hope to unify our product offering as a B2B portal and give all our international customers equal access to Alibaba’s premium services.



Online marketing is all about “visibility”. With the enhanced services and functions (such as first-tier ranking) that will come with Gold Supplier membership, you will be much better equipped to improve your “visibility” online which may well lead to business opportunities and real deals.



Please be assured that our membership fee is never decided randomly. There is a lot of research, discussion, professional evaluation and study behind every decision. We are confident that Gold Supplier membership will contribute to better user experience among our international customers. We also hope that, with a combination of premium services from the world’s largest B2B website and your own efforts, you will feel the difference and get more business opportunities on Alibaba.com.

20 Nov 2009 00:43
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