They should be back to work now after week-long holidays. We haven't heard from them, and will contact them again.
We have sent two emails to urge them to resolve the problem as soon as possible. We still haven't heard from them. We will call to find out. Take care!
The company does not reply emails and does not answer phone calls.
It is in the best interest of the company to resolve the problem as soon as possible.
If we do not hear from them, we may have to contact government agencies.
Yes the company does not reply for any emails or phone calls as I try. So please contact the government agencies if you can.
Thanking you.
We understand your situation, so it is no problem for us at all. Our services are free. Also, it is in the best interest of the company to resolve this problem.
Please be a little patient as we try different channels and levels.
We noticed today that our online letter to Shijiazhuang City Government had been published:
http://hudong.sjzchina.com:81/mailbox/list.jsp?mail1_page=2
For those of you who do not understand Chinese, we asked that City Government care about this problem for the long-term interests of the company and the reputation of the city.
We are not able to log in to find out. We will call.