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What To Do When A Supplier Does Not Supply
Post 1 of 48

We like with working with Alibaba.com suppliers to get product, however we have problems with suppliers that do not send the products we purchased.

What recourse do we have with bad suppliers?  What can we do to protect ourselves from bad suppliers?

The losses from suppliers are mounting, but we don't want to leave.  Can you please offer advice on how to qualify suppliers and make sure they will supply?  Is there a business license we can request from all suppliers?  Can we request documentation from suppliers that shows they are a real business?  If so, what are those documents?

Your advice is appreciated.  Thank you!  Please reply your thoughts.

Award 50 MVPs ( What's this? )for the best answer.
25 Sep 2009 09:59
Post 2 of 48
There are ways to prove if it is a good supplier or not.

But the best way is to go visiting the supplier,you can feel the atmosphere there,their supply chain,their order for production and delivery for outstanding orders,and even the people easygoing or stubborn,difficult to communicate.

I must say sorry,since I am from a supplier,so I can not help you throughly[em2]
01 Nov 2009 01:01
Post 3 of 48
rdllplayer
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No Company Website yet
Overall Ranking MVP:87 Rank:57,062
We like with working with Alibaba.com suppliers to get product, however we have problems with suppliers that do not send the products we purchased.Where can I buy earth eternal items?I want go to buy cheap earth eternal gold.
03 Nov 2009 21:20
Post 4 of 48

Hi

You need to know and use this info:

1. Clearly info and quality answer for  any question must be supplier.

2.transparence on cooperation. Trustabble supplier don't hide real business face,because want sell ,sell,and sell his/her goods. Real supplier don't want any delay,bacuase real supplier want sell products and He/She work and agree with buyer requirement.

3.Supplier full contact detail info

4.How offer or how shows supplier His/Her goods.You need to see how supplier talks about His/Her goods

5.Sample

6.Trustable filling with seller.Filling tells all.

7.check supplier via any questions

8.Payment method

9.Trustable supplier Work with buyers requirement.

Thanks

 

04 Nov 2009 12:16
Post 5 of 48

To,

The Readers,

A very good day .

There is only one solution to get the best product in safe mode is that, whenever you order to purchase the goods, then never give advance payment, tell them that we can only provide 100 % l/c and nothing else, this payment will be done from only reputated bank, and the bank will take the gurantee for supplying of goods and payment. Then no one can loose the business, and everyone will have a good cooperate business for long term, as i am doing the same.

 best of luck for your business [em19]

Thanks

04 Nov 2009 21:29
Post 6 of 48
Jacquie
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No Company Website yet
Overall Ranking MVP:66 Rank:69,473
Hello
[em24]can anyone tell me if they have had problems with madeinchina.com a girl by the name df Scofield? I have purchased a computer a week ago and i was given a tracking number through ems that doesnt work. Can any one tell me anything about these people if their legit or not? I have already been scammed out of $260 usd to another place and i just paid $360 to this place! My boyfriend and I are trying to start a business from home with two young sons and it just doesnt seem fair that this can happen!![em4]
08 Nov 2009 22:15
Post 7 of 48

Dear friends

How are you?

I am sorry to hear that the suppliers was not trust.

I think there were three ways to keep the supplies away as below;

1,import the samples for several times to test the supplies' patient and the trust

2,coming to visit the supplier's factory if it was convenient for you

3,asking the supplies to send the certificates of registed by law.

12 Nov 2009 01:18
Post 8 of 48

i think it is very imfortant for you to fiind out the final resean for this unhappy experience.if it was happened by uncontrollable reasons,such as natural change or alike,there may be some other  links both the two side need to discuss,such as the loss of both sides,you can burden  part of the loss according to the reality.   well,if it was completely caused by the bad behaviour of the supplier ,you can offense to protect your own benefits.such as complain a file to the orgnization of alibaba  service,and they  will write off their certification,i think it won't let it become real if they are a real company .and they will do someting

18 Nov 2009 01:37
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