Dear all,
I would like to share one of bad experience dealing with a so called "Gold Supplier" company called HK Diao Ltd. Below are the details: I'm very angry with all the excuse given by them. They even claim that they send 2nd time but still I did not receive it and even fail to give me a tracking number. So, to all potential buyers please do not dael with HK Diao Ltd. I have file an official report on them, and I do not know how Alibaba.com is going to deal with them. If Alibaba.com still do not take any action on these cheaters, sooner or later Alibaba.com is not a place for trading anymore.
Company: HK Diao Ltd.
Address: FLAT/RM 2215/F KAR WONG 456-654,shanghai
Contact number: 86-852-30655589
Registration number: 1298902
Website: http://hkdiao.en.alibaba.com//index.html
Fraud details:
1. On 08th July 09, Emma Chen (dgdiao-trade2@hotmail.com) have quoted me a total price of USD620 for 2 cameras:
a) Pentax K20D (Body only)
b) Canon EOS 50D (Body only)
2. I have made the payment via Western Union on 9th July 09 to the following person:
First name: Aihua
Last name:Yan
Address: Shanghai Street Mongkok Hongkong
Zipcode:999077
Western Union MTCN number: 4605091900
3. They have told me that the item was shipped out under shipping number EE124306380CN via EMS China.
4. I have check eventhough the item was shipped out on 13th July 09, however until now I still haven't receive the items.
5. I have email a lot of times to Emma, but she did not reply my email.
6. I'm very dissapointed because the reason that I choose to deal with HK Diao Ltd. is because they are the Alibaba.com Gold Supplier. Therefore I feel very confident dealing with them.
7. Now they send another Sales Manager by the name of Juntong (dgdiao-trade@hotmail.com) to handle my case, however she claim that it's not their fault blame it on EMS.
Thanks.
Sincerely,
HonestDealer
Malaysia
ServiceTeam wrote:Please kindly be reminded that we will remove this company from our site on next Tuesday. We recommend you report this matter to your local police or law enforcement authorities as soon as possible.
Meanwhile, Alibaba is continuously searching for solutions and techniques that can improve online trading safety. For your future online trading, please be cautious and use your own experience to choose proper suppliers. click here for more safe trading tips.
http://resources.alibaba.com/trade_safe/home.htm
ServiceTeam:You just removed the fraudulent companies?What about the money which was stolen by the scammers????Alibaba:You really should be responsible!!!!!!!!!!There are so many fraudulent gold suppliers.Please don't just know money!
jack_own_biz1 wrote:I have to agree with your opinion. This is a point that Alibaba.com should improve or else Alibaba.com will become a hut of these scammers to continue cheating money for honest dealers.