Our company suffered a French trade company who delay the balance payment(Euro5088) and always remain silent against our email ,fax and call,the order is finished in the early of April,the payment should be paid no more than early of May.But till now,31th-July,we still haven't recieve it.On June 16th,we met the boss Mr.Jerome and ask for this payment,he admitted this was their problem and confirmed  to deal with it in next week after he come back France.But there is no response after that again.we are so tired to track this debt and there is no good way to press the french co.

I ever thought the business reputation in France is good,things seems not like that.Maybe the buyer's other chinese vendor are suffering this kind of issue,too.

Regarding this case,how can we do?

 

Do not push over the buyer. You have 50 percent of total. You are 0 risk point. Wait for your customer good times to get money. Now all the world goes hard times including France.

Quoting from [East power]:

Our company suffered a French trade company who delay the balance payment(Euro5088) and always remain silent against our email ,fax and call,the order is finished in the early of April,the payment should be paid no more than early of May.But till now,31th-July,we still haven't recieve it.On June 16th,we met the boss Mr.Jerome and ask for this payment,he admitted this was their problem and confirmed  to deal with it in next week after he come back France.But there is no response after that again.we are so tired to track this debt and there is no good way to press the french co.

I ever thought the business reputation in France is good,things seems not like that.Maybe the buyer's other chinese vendor are suffering this kind of issue,too.

Regarding this case,how can we do?

 

The circumstances why you agreed to such terms (without protection) is not stated, so no comment can be made.

Right now the only option for you is to tread softly and gently - till you get the rest of the money.

In future, at least get a BG (if not an LC) for the balance of the payment. Times are bad, risks are always there in any business.

 

I do not fully understand the complete situation. Did you actually ship the goods and the customer has them with only paying 50%? Or do you have 50% of the customers money and need the other 50% to complete he order? I am assuming he already has the product. Generally speaking in this case, your best best would be to contact the Chinese Embassy in France to file a complaint directly against the French company. They can work with the French officials in these types of cases to collect payment. Lets hope the French company is still in business.

The process can take a while (usually a year) but if they are still doing business, you generally can get your money back. I have seen foreign embassy's work with Chinese officials in several cases resulting in the foreign companies getting all their money back from the chinese supplier. Those also took about a year to resolve though. But I think using this approach, you have a higher success rate and are not tied up in the legal system as much. Also you don't add to your financial risk having to hire lawyers in foreign countries. Best of luck.

I agree with the upstairs fully