If you encounter the company on Alibaba.com, please kindly email our service team at: alibaba@service.alibaba.com and provide us with the supplier's full company name as well as their link on Alibaba site for further check.
funny, Alibaba@service.aibab.com is not an public organization , I have doubt that you can get the moeny back for the buyer, the only one you can do is just trying to block the fruad company, when there is really bad case there, alibaba .com just push their responsibilities.
Alibaba told me that alibaba is not a public organization, but now you are just posting every where that you can slove the problem.