that's not a problem i know why some peoples become angry when you talk too much
especially suppliers from china talk to buyer's much that annoys the buyer and they loose some % of business this way
what i do is i simply click block button in TM
the best way is to concentrate in sales instead of talking relentl;essly
If you do research on your products, you should know the exact price that you expect from a customer. Then, if a customer goes below this price, you just have to stop the deal and go to another product.
This is the thing that salespeople find most difficult - sometimes you must walk away from a sale if the customer will not pay the minimum price you are thinking about. This brings me neatly on to my next point...
You should only be dealing with customers who are willing to take 'no' as an answer. Some of my ex-customers would cancel ALL deals if they did not get the price they wanted on a single deal. This did not help them, and it did not help me. What is the solution to this problem? - go and find better customers.
Negotiations are a small (but veryimportant) part of business - if you are honest with the pricing of your products, then you should do OK in business. Customers who care only about the price are not good cutomers. The problem is that, as salespeople, we always feel that we should be helping the customer ("the customer is king"), and doing only what they say.
You can often gain more respect from a good customer simply by being honest - If $2 is your best unit price, then that is the price. Ask your customer where he is getting a better price, ask him what quantity he are buying, ask him about the quality of the material, ask him about lead times - there will be a difference between what your customer is currently asking for, and what they are buying from your rival companies. It is this difference that you can use to bring your customer's price upwards.
Now, your customer is not simply going to pay more for the same product - you must be able to convince them that they are receiving an improved product, or an improved service - why are they paying more money for your product? In the west, we call this value added service - you can buy a can of coke from one shop for $0.50, and at another shop the price is $0.60. Both shops are selling the same product, but both sellers are receiving different prices. Why? Because one shop may have other products that people like, one shop may have air conditioning, one shop may have friendly staff who are good with customers. Not all of the value in your product comes from the product itself - salespeople add value to orders - simply by being good with their customers.
As stated above, you require GOOD customers - not people who will walk away from your company because they can't get a good price on one item. I've had people like these in the past. They are a waste of time, they make salespeople stress and they are not good for your business. Good customers will be with you all your working life, and should become like friends. Bad customers will give you one deal, but then use a rival firm - if you wish to grow your business, you need good customers.
It is hard to walk away from one transaction. However, one good customer is worth ten bad customers. One good customer will take ten-times longer to find.
to submit competitive offer, is diffrent than to submitt profitable offer, and it is mainly depends on your customer and competitors, you have to trace and study your customer condition and his market survey for the products he needs, and I think high profit is obtained by exploiting opertunty not by solving the exact cost and fixing profit, at a high competition customer with alot of supplier you have to know exactly how your competetors quote and this is gained by expereince and data records about you competitors, for customer with low competion and no market survey, I think it is good ground for more profit, and then if the competition go up you can go down in your profit margin, so it is amatter of relativity, no fixd profit it is variable and relative to customer parameters.
Loay M. Ali
huaxinhang-tj wrote:Yesterday,one of my foreign friends gave me a lesson(maybe he should be my customer,but no!the detail is :one of his cutomer wanted to buy a product,but he didn’t have. So he found me .,and I quotated to he ,he quotated to his customer the price,but his customer felt the price was too high,so he gave up the goods resource,as a result .he lost ,and I lost,in the end we can only to be good friends but customer!)And the lesson he gave is:You should give them your best price in the first hand,if you don’t ,you will lose,because he can look for the others which has lower price and the same quality,and you should remember:never feel you are the best,and don’t forget the presence of competitives!Never!What do you think about the lesson i studaied?.P