I understand you also have a factory in mainlad China. When you are talking quality control in production, this is the responsility of the QC inspector or Engineer but of course with overall supervision from the factory Manager. But even with this set-up, you still have problems with p[roduct quality, I suggest to send the QC inspector/Engineer to your Factory in Peru for training and seminar. This is empowering our resources, our employee.
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I do INspections and Quality contorl in China and send you an update the same day with the pictures and the report..You can consider as I have been doing this for the last 12-14 years.....
AyS Merchandising Peru wrote:Which is the best way to control production quality in an overseas vendor? We're located in Peru and our new potencial vendors in China mainland. Thank you! - Gonzalo A.
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First,you must not cooperate with the supplier who give you the cheapest price.
2nd: you need to try to offer full details to the supplier asap.That will help supplier know your idea and make goods right
I think as supplier,they also want to offer you good quality :)
AyS Merchandising Peru wrote:Which is the best way to control production quality in an overseas vendor? We're located in Peru and our new potencial vendors in China mainland. Thank you! - Gonzalo A.
Inspection can never produce quality. Quality can only be produced during continuous production process. Inspection is only a "Goal Keeper". However when something is detected during inspection, it is perhaps too late for both customer and manufacturer.
Quality issue is in fact getting involved of two parts, Quality Assurance and Quality Control..........I do not want to get into too detailed in those areas and just simply give my suggestions to the initial writer.
a) request a Global compliance report from your vendor: as most of the potential vendors should have this requested from and done for other big customer.
b) request a Factory evaluation report from your vendor: Ditto
c) request a product test report from your vendor: I believe you should buy somehow the ready products from your vendor. They should have this test report from his other big customer. This can ensure you that the product you buy is complied with other country legislation, e.g. CPSIA of US........this is a safety issue.......the very basic requirements of any products.
cc) request a pre-production sample from your vendor: this ensures that they are going to produce what you buy......product specifications.
e)ask your vendor how they can produce good quality product: e.g control of raw materials, product constructions as well as production control.....etc.
f) based on e), timely ask them for the internal control reports.
g) after review of the above scenario, you can then consider by yourself if online inspection or final inspection is necessary.
h) you may employ 3rd party inspection body for inspection.
The above-mentioned points are only the primary guidelines for reference. It really depends on the products if further "Critical Control" points should be applied.
FRLO