Hi ,
I love China , I love China people , but there are gaps when communicating with Chinese , can anyone help me out?
1. the language . That seems a great problem , when talking to our chinese partner , the situation went worse. we don't understand each other on some specific but key fields.
2. Terms of payment. We like using paypal , but people from China are reluctant to use it. L/C may be formal but not so good.
3.Culture. Chinese culture is great but different from us. That confused me .
4.Scam. Majority of Chinese suppliers are honest one while some of them are scammers ,especially fujian province.That keeps me alert ,but tired.
So can anyone help me out one these basic problems ?
Just remember that if it was easy to deal with Chinese suppliers then everyone would be doing it and that includes your customers. So the fact that it can be difficult is what keeps traders in business.
1. the language . That seems a great problem , when talking to our chinese partner , the situation went worse. we don't understand each other on some specific but key fields.
This can be a problem when buyers try to buy direct from factories in the mistaken belief that this is the best way to go for the best price. Wrong!! If you do not speak Chinese then you are far better off dealing with a trading company that has competant staff with a good ability in English. Yes many factories have English speaking trading staff but their abilities vary and there is nothing more frustrating than trying to deal with a factory via an English speaking sales person who does not really understand what you are saying. That is a false economy as you will waste more time trying to get the deal done and will likely find problems once it is finished.
Sure you could find an English speaking agent to represent you in China, but why not just go with an established trading company that already has the contacts and the knowledge about your products. Sometimes trading company prices are even cheaper than dealing direct with the factory.
2. Terms of payment. We like using paypal , but people from China are reluctant to use it. L/C may be formal but not so good.
Paypal is almost unheard of in China. The only people who are familiar with it are the scammers that realize that buyers will place larger orders if they offer Paypal which then leads to bigger rip offs.
Westerners like to use Paypal as it is convenient and considered safe. It is not convenient for Chinese sellers, it is relatively expensive for Chinese sellers, and it is not as safe as perhaps you think it might be.
So by insisting on a payment method that is not widely available in China you are restricting yourself and I would go as far as to say that you are placing yourself more at risk as you are driving yourself to the extremes and away from the norm that most legitimate factories require.
TT and LC are the best way to go but both will only be as safe as the pre-shipment inspection that you do to ensure that what you are paying for is what is being shipped.
3.Culture. Chinese culture is great but different from us. That confused me .
That is not a bad thing. Just make sure that your expectations are understood and acknowledged upfront in writing.
4.Scam. Majority of Chinese suppliers are honest one while some of them are scammers ,especially fujian province.That keeps me alert ,but tired.
If you try to buy products from any area in China that are not made in that area then you will be vulnerable to scams. So if you want to buy consumer electronics then you need to stay out of Fujian Province for example. There are plenty of legit suppliers in Fujian, but only in products that have production in that area such as stone.
Quoting from [skysweden]:Hi ,
I love China , I love China people , but there are gaps when communicating with Chinese , can anyone help me out?
1. the language . That seems a great problem , when talking to our chinese partner , the situation went worse. we don't understand each other on some specific but key fields.
2. Terms of payment. We like using paypal , but people from China are reluctant to use it. L/C may be formal but not so good.
3.Culture. Chinese culture is great but different from us. That confused me .
4.Scam. Majority of Chinese suppliers are honest one while some of them are scammers ,especially fujian province.That keeps me alert ,but tired.
So can anyone help me out one these basic problems ?
Dear Friend
Let me talk about something.
1. Nowaday,many of chinese people can speak english fluently,especially in trading company. In my opinion,if you pursue lowest price,you'd better cooperate with factory directly,but it may cause some misunderstanding,because their english may not as good as the people in trading company. And if you pursue good service,you'd better cooperate with trading company,because they can understand you easily,and can give you what you want.
2. Terms of payment,most of regular company like T/T and LC,because of chinese regulation.if by paypal,we should use other ways to export,it has risk also. It is not easy to explain to you right now.
3.Culture: It is really hard to understand our culture,our country has thousands of years history.
4. Scam: Any country has cheat include china,but it doesn't mean all of chinese are cheat,it is just a little,most of people in china are honest. Why some time client complain our quality is very bad? Because these client pursue lowest price,this price is lower than the real cost,the factory have no idea just lower the quality in order to survive in china.
Hope in every trader's mind,quality is first,price is second.
Thanks, david from china.
Our factory staff alway misundering what we order, even we are speaking the same language :-P
skysweden wrote:Hi ,
I love China , I love China people , but there are gaps when communicating with Chinese , can anyone help me out?
1. the language . That seems a great problem , when talking to our chinese partner , the situation went worse. we don't understand each other on some specific but key fields.
2. Terms of payment. We like using paypal , but people from China are reluctant to use it. L/C may be formal but not so good.
3.Culture. Chinese culture is great but different from us. That confused me .
4.Scam. Majority of Chinese suppliers are honest one while some of them are scammers ,especially fujian province.That keeps me alert ,but tired.
So can anyone help me out one these basic problems ?
I have tried 3 different deals with, with 3 different Chinese merchants and spent nearly $1000 and never received any of my products. After they've received the money through wire transfer, I stop getting e-mails and received no responses. I thought these places were legitimate. They were very professional and sent PO's and I thought would be a ongoing relationship and I'm tired of being burnt.
I've found it very difficult to find an honest company and I gave up because they've really given all Asia merchants a bad reputation and a bad name.
Stephanie
Dear sir,
I come from YIWU,ZHEJIANG,CHINA.YIWU is a city famous for the different kinds of goods and the price is reasonable. If you need some help,such as find a supplier or check out some factory you need.i hope i can do you a favor. No so much word,action is the important things, we can be friend first,if i can help you do something ,that is my honour.
hebenliang@hotmail.com
SKYPE:hebenliang2009
Dear all: The payment of payment very seldom in China, in China, most supplier prefer T/T, if you want L/c, you must be a buyer ever buy from them before, the first time deal with china supplier by L/c, i think you should better by L/c at sight, not usance, want to be usance, you muct ever buy from them or have a good relationship with them. You know every factory afraid once they delivery the goods, and then no reply, then a big lost. That worry is right, that worry is reasonable in selling, you take then you paid. Nobody will take this risk if you are the first time deal with them. Even you also.
we should aviod the scam in business. i think you do business with Guangdong province better, that people is more trust. seldom appear that issus. Scammer always accept your term easy. e-commerce also, many scamer there.
if you said hard to do business with china supplier that 's not so right, perhaps your demand very high or strict, there many good factory, but they scale is not so big, the oversea buyer always determine them to be a bad factory, not so right. I am the one of them. Some oversea buyer come to see my factory, no in big scale, forget it. You have to know what you are going to do , you are going to buy, not going to buy how big the factory is ,how many machine they have, how many they own. Of course, to be a buyer, you need to consider, but, contract is a big guarantee, this point i need to rectify to oversea buyer.
I am furniture manufacturer, sometimes make me sad to sell my product to oversea, i don't know what they going to buy from China???Perhaps in this situation they reckon that it's hard to find supplier from China.
Email: allanlqj at tom.com , we can talk