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Who is more important?
Post 32 of 67
ravi_hhh50
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10 May 2009 09:19
Post 33 of 67
When we need to take part in an exhibition for four days or longer, we should prepare for it well. We can invite all our customers to our exhibition hall. If they cannot go there, we should ask our colleague to receive our emails if we are not convenient to get emails. Our customers should be informed before we go to the fair. If there are something important from our regular customers that should be treated urgently, we must solve it ASAP without hesitation. We shouldn't ignore good partners when we explore new ones. That's my opinion. Thanks.
11 May 2009 00:05
Post 34 of 67
Hi, Robert... Maybe they can attend to your need next time,,,, I think costumer is more important.. If they are having such affair, they should still put a person responsible for costumer care.... Kristine[em3]
11 May 2009 03:48
Post 35 of 67
have a lot of demandjadedev wrote:

Been an interesting week, most sellers are bust at the canton fair and nobody would reply my emails and if they reply, they said tehir are too busy at canton fair.

Which makes me wonder, who is more important?

a, a customer who comes to you and wants to buy your product

b, a customer who is at the fair and comparing prices from 300 sellers.

12 May 2009 20:11
Post 36 of 67
I dont know how to do , no one can help me ,everday I am boring ,confused
12 May 2009 23:31
Post 37 of 67

As one as I am concerned, I suppose both are important.

First, as a supplier, we get chance to take part in canton fair twice a year, we cherish this kind of opportunity, not only to show our products, but also try to set up a brand in canton fair. Those customers who is at the fair and comparing price from 300 sellers, in my opinion, If i were them, maybe i will did as they have done to choose the best one.Maybe those visitors will not buy our products at once, but they will be our potential customers.I do believe if we can supply the high qulity goods at the competitive price, we can do business sooner or later.

Second, to our company, trading on line never end. the time we enter in the canton fair, we also have professinal person who serve our clients on line, give them the prompt reply. because we know not all the buyers have time to come to the fair.

In these two sides, we do our best to balance both.

13 May 2009 00:54
Post 38 of 67
Both has advantage and disadvantage tend for us to evaluate our priority.

Which makes me wonder, who is more important?

a, a customer who comes to you and wants to buy your product? ans. advantage for sellers.

b, a customer who is at the fair and comparing prices from 300 sellers.? ans. advantage for buyers.

end point in every situation we must put our direction in the middle for fair and long term relation for both question lead for us in a win win results.
13 May 2009 14:11
Post 39 of 67

[em1]

Yes ,a bird in hand is  more valuable than two in the bush,I quite feel the same way.

I used to work in a blow moulding machine factory which exported many machines to oversease clients,our boss was excellent both in business and technology,he could deal with any technical problems and convice the customer to place order,yes ,by this way ,we won many customers oversease.but the problem is that we didn't have a good quality control over the machines exported because the workshop was in lack of good management and it didn't get high attention from the boss,the machine didn't work well in customers'plant,and they lodged complaints to us,thus we spent a great deal of time dealing with the tough matter.

Still,something could not be made up ,we lost costomers'reliability and orders were getting less and less.

In this case ,I think we didn't really walue the current customers and take good care of them ,and we got into a downtime in business.

14 May 2009 00:21
Post 40 of 67
pvsaikiran82
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according to me 'b' is right

a costemer like 'b' will become a good publicity for ur product

people will surely  agree the words of 'b'. but they dont give more importence 2 'a'

and if a person like 'b 'is convienced with ur product ur product is a really admirable

14 May 2009 06:35
Post 41 of 67
Ainy Ke
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Now,I want to get my first customer with my honest heart.Come on!


USB Flash Drive,contact with me.
msn:googleusbainy@hotmail.com

Ainy
15 May 2009 08:17
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