Member: Mr. David Sweney
Company: SGM CC GENERAL TRADING LLC![]()
Country: [Panama]
Products: Beverages, Food Service Equipment for Customers, Food Support Supplies, Logistics, Import / Export, Consolidation / Shipping Services, Marketing, Program Development, Commodity Products
SGM CC General Trading Company has been a member of Alibaba.com for a number of years. We have been so impressed with its potential and effectiveness that, in February 2005, I felt compelled to visit Alibaba's headquarters of operations while in China on other business. Alibaba's headquarters are in Hangzhou, China. I had previously asked if it was okay to visit and was told I would be welcome. It was interesting to learn more about Alibaba's inner-workings and meet some of the people involved in the company.
This visit was an eye-opener for me! Once aware of my desire to have a tour, the Alibaba team took extra care to make sure that all was prepared, and once there gave me a thorough and professional briefing and walk through their operations. I saw first-hand the way they efficiently develop leads and work with potential customers. I also saw how they continued to work with new members after registration to make their membership a rewarding experience.
On this tour, I realised how and why Alibaba has been rated the number one B2B site by reputable and distinguished magazines such as Forbes. I walked away from that tour in 2005 convinced that Alibaba and SGM CC were going to have a "long term" relationship. This is a relationship that is still strong today.
I believe that to be effective, a company must actively use all the available tools and resources offered on Alibaba.com. I like the way they are always open to suggestions concerning changes in order to continuously improve the products and services they provide to sellers and buyers. They listen. I have seen the gradual evolution of their site. The changes that have been made have all been positive. Our company is also focused on adapting to the continuous changes in the global market. Alibaba serves as a shining example of how to act; we emulate that behaviour in our own market sector and in our actions.
SGM CC is a young and growing company. We sell various lines of products in many parts of the world, including beverages, medical supplies, food services and equipment, and coconut oil. Having a site such as Alibaba in our corner helps generate trade and increases potential customers' awareness of our presence in the global market. A tool that was once a novelty has now become an essential piece of marketing strategy for many companies, including us. The many innovative tools and the wealth of information that Alibaba provides (and there is a LOT!) will help catapult any business forward - whether it is a larger company or a small company such as ours.
TrustPass membership is an excellent filter we use for evaluating companies concerning their seriousness and ability to do business with SGM CC. I expect others use this method when they see our site on Alibaba. It truly provides a high degree of trust. It also saves a lot of time, which is crucial for us.
I would recommend to every company that wants to increase their global presence through the Internet, and increase their sales and profits, to consider becoming an Alibaba member. I would also highly recommend becoming a TrustPass member. SGM CC has been very pleased over the years and I am sure you will be too! Please check us out. We look forward to working with YOU!