me too.

Really a good topic! i also suffered a lot
so how to solve it ?

I think None could help us to solve it forever, because there are many kinds of customer, we should know them more and find a better to attract them according to their character.

Before you contact a potential customer, do you do any research and find out what he actually needs? I get a lot of messages in my TM from suppliers from textile to nuclear war heads. I don't need any of these items.

Perhaps the first thng you shoudl do is ask the customer what they actually need.

To Brian,

This is my typical day.

a, wake up, check overnight emails. Cull anything that is not replated to me, so I don't reply those

b. Get ready and start visiting customers.  These are my regular customers, talk to them, find out what they need, have a good laugh, give them free samples to which they will test and destroy.  These samples are not cheap.  If theya re not happy, they will ask for more samples to test and destroy.  These cost money.

I can ask them to pay for the samples but then I can forget doing business with them. These are regular customers, so $50-100 in samples are normal.

c. take orders and do deliveries

d. Lunch, check emails and eat. Look for potential products.

e. Afternoon, go out to look for new customers.  They ask for samples to test and destroy.  It depends on how much I want their business. if theya re big customer and will buy a lot, then I give plenty of samples for them to test and destroy.

If they are not happy, they don't buy.  I say thank you for their time, smile and walk off.

f. Get to office, do paper work.

g. Go TM and talk to suppliers. Many people will try to contact me and sell things that I don't need.

h. Check quotes, if you can call them quotes. Sometimes i don't understand the email and just delete them.

i. Any qoutes that are way too over priced will get culled. 

If I currently pay RMB 1, and the quotes is RMB 5. then no reply, this person is wasting my time.

j. Sleep.

In 18 hours, i have to do all these. I don't have time to mess about with people who are not serious.

yes, i am also a green hand,and i meet the same problem with you.
I really don't know how to deal with !

have a lot of demandjadedev wrote:

Before you contact a potential customer, do you do any research and find out what he actually needs? I get a lot of messages in my TM from suppliers from textile to nuclear war heads. I don't need any of these items.

Perhaps the first thng you shoudl do is ask the customer what they actually need.

To Brian,

This is my typical day.

a, wake up, check overnight emails. Cull anything that is not replated to me, so I don't reply those

b. Get ready and start visiting customers.  These are my regular customers, talk to them, find out what they need, have a good laugh, give them free samples to which they will test and destroy.  These samples are not cheap.  If theya re not happy, they will ask for more samples to test and destroy.  These cost money.

I can ask them to pay for the samples but then I can forget doing business with them. These are regular customers, so $50-100 in samples are normal.

c. take orders and do deliveries

d. Lunch, check emails and eat. Look for potential products.

e. Afternoon, go out to look for new customers.  They ask for samples to test and destroy.  It depends on how much I want their business. if theya re big customer and will buy a lot, then I give plenty of samples for them to test and destroy.

If they are not happy, they don't buy.  I say thank you for their time, smile and walk off.

f. Get to office, do paper work.

g. Go TM and talk to suppliers. Many people will try to contact me and sell things that I don't need.

h. Check quotes, if you can call them quotes. Sometimes i don't understand the email and just delete them.

i. Any qoutes that are way too over priced will get culled. 

If I currently pay RMB 1, and the quotes is RMB 5. then no reply, this person is wasting my time.

j. Sleep.

In 18 hours, i have to do all these. I don't have time to mess about with people who are not serious.

It seems that you r so busy.But efficiency is life,right?

I am a green hand in exporting,even i haven't receipt any enquiry during one month.I also want to do the things more efficient,but....How can I do?

Making friend with your potential clents is a difficult work. When you chat with them on the TM about the weather,health and any other topics,how can you make sure they are want to go on the topics with you? Such as the friend in 55 floor has such a busy day. i guess most of your client will treat you as wasting time and don't want to talk with you anymore if they are in such a situation.
This is a really difficult question and welcome more good suggestion.
best wishes

>But efficiency is life,right?
That's why I don't waste time with people who are not serious.

if you give me a quote that is 500% overpriced, why do i waste time to negotiate you down?

>i haven't receipt any enquiry during one month.
You sell capital items, I would suggest you try something else. This is not something you sell online

>Making friend with your potential clents is a difficult work.
That depends on how you go about it.

>When you chat with them on the TM about the weather,health and any other topics
weather= waste my time
health = waste my time
any other topics = if not the product i want and the price I want, then you are wasting my time.

>how can you make sure they are want to go on the topics with you?
Easy, ask them what product they buy and ask how you can help them make more money.

>Such as the friend in 55 floor has such a busy day.
Do you work 18 hours a day? I do and i don't have time for silly people


>i guess most of your client will treat you as wasting time and don't want to talk with you anymore
So how can you get my attention? Simple, you offer me a better product at a good price.

Trading is a kind of serivce.
Please service the right person at the right time,right place in the right way.
Sincerely and with your passion.
Every green hand should think more about your company,your products,yourself,and the ways to make more money for your customers and your company.
so everybady,come on!
Let's shout out it :" I can make it "

i have a bangladesh buyer ,evry time when he inquiry here and let me quote him price immediately .and when i quoted him price ,he always told me brother price is too high ,then give me target price that let me discussed with our chairman .

sometimes we can meet his target ,he very glad ,and let me sent sample to him ,i told him ,o k ! somedays later ,he get the sample i asked him quality ,he told me very good ,am happy ,and let me prepared bank details for open l/c ,but when sent pi and bank details to him ,he told me buyer will open l/c very soon ,let me trust him --------do u know how many tims i sent him sample ? let me tell u 11times !!!!!!!!!!

we contact about 6 month ago ,from now i have not got any order from him !!!!


found a truly buyer is very very difficult !!!!!