i met this problem too .most of time ,when the customer need to know the quotation and specific information,they seem urgent. but after you send the information they need and talked with them ,they become indifferent and seem have no time to talk with you or respond to you less and never focus on the product again.

i aslo meet this same problem. I think most of sales are face the same problem. How to deal with it, that depends on experience,skills,meanwhile, good opportunity is also a great factor. Hope all of us will succeed in the future!

Well, Trade Manager (and MSN and Skype) are very useful in exchanging information quickly and conveniently. However none of these is a serious platform for making business! So please do not expect anybody making several thousand USD business decisions based on a TM talk! You have your classic and well proven sales tools - pick up the phone, send an e-mail or a fax, or, god save me, write a letter. TM is very good but it is a pool with many contacts and if you have hundreds of contacts you don't even know who you are talking to.


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I am also faced with the same problem.

Hope everyone have a good attitude in the net business.but you can build a impossible opportunity.Good luck!

Hello!

Here i find the same problem, but i'm sure that's because of the timezone.

Good luck

same problem is happened to me.and i am searching for the way how to communicate with them no boring.

Let me give all of you exporters some advice here. I am a buyer in London so I have experienced this type of contact from China companies like yourselves and quite frankly most of the time it is irritating and frustrating (and usually at a time when something else takes priority). 

Trade Manager is a great tool but remember something...your call to me is just one  that day, but another 15 -20+ other people have also used TM  to unexpectedly call me, many I don't know and many from previous business asking "how are you" etc etc. I could spend all day on Trade Manager just being polite!! That is why you do not get responses from buyers!! TM is too easy for the seller.

Yes for quick action and responses at the beginning of a negotiation to seek clarification TM is popular, but after this stage your best way to communicate is with email or occassional phone call (which impresses me). If there is a genuine interest then you will get a response from buyers like me but otherwise no sense to irritate the buyer!!

Persistence will not achieve results when done in the wrong way. As a buyer of many products from China, I prefer to receive emails and a follow-up phone call sometimes.

You would be surprised how a phone call makes such good impression.

I AM  A FORGERN  TRADER   AND WHEN ON LINE I DO  HAVE PROBLEM   I TRY MY  BEST  TO MAKE POINT VERY SIMPLE . AND THEN AGAIN  SOME SUPPLIER DO NOT REPLY  YOU ALL I KEEP SENTING  MAIL  UNTILL  YOU EVENTALLY FORGET ABOUT THEM.

yes ,why all the tradmaner not online .may be the time is different