What can Alibaba do to develop a more trustworthy business marketplace for you?
Post 1 of 81
What can Alibaba do to develop a more trustworthy business marketplace for you?
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14 Jun 2007 01:20
Post 2 of 81
Replying to [Admin]:Aibaba should reflect all fraud cases wich have been setteled against scamer companies and has allready been approved by police or embassy of that country.
14 Jul 2007 06:12
Post 3 of 81
Replying to [Admin]: its simple
1. Place an ICON in home page for notified fraud companies, this will make even the users as gues to know what companies are in the fraud list, I am sure most of the users don see the posting people had done regarding scamme.. its becox its not placed in the home page where ppl can see it easily..
2. Provide Details of the government concern authorities of the county, so that the victim could reach them, most of the members might not be from same county, so its difficuilt for them to reach the concerned govement authorities.
3. Provide a legal service by alibaba team with a charge, so that alibaba works on their behalf to bring the froud companies to justice .
Thank you
1. Place an ICON in home page for notified fraud companies, this will make even the users as gues to know what companies are in the fraud list, I am sure most of the users don see the posting people had done regarding scamme.. its becox its not placed in the home page where ppl can see it easily..
2. Provide Details of the government concern authorities of the county, so that the victim could reach them, most of the members might not be from same county, so its difficuilt for them to reach the concerned govement authorities.
3. Provide a legal service by alibaba team with a charge, so that alibaba works on their behalf to bring the froud companies to justice .
Thank you
18 Jul 2007 15:53
Post 4 of 81
Replying to [Admin]:
Creating a rating system, let buyer/supplier to grade for each others & write comment if necessary.
To avoid abuse, you may restrict for trust pass member or gold supplier/premium buyer only.
Creating a rating system, let buyer/supplier to grade for each others & write comment if necessary.
To avoid abuse, you may restrict for trust pass member or gold supplier/premium buyer only.
18 Jul 2007 21:45
Post 5 of 81
Escrow service, feedback/rating service. As a new business this would make me feel a million times more safer.
20 Jul 2007 02:06
Post 6 of 81
Replying to [Admin]: Before answering I want to point out that I know suppliers have legitimate complaints against ill prepared, underfunded downright dumb potential buyers.
However, having said that I must point out that most investment money in China and other supplier nations is coming from foreign buyers. As such, potential buyers who are looking for suppliers have the larger problem of making sure they will get a delivered "as promised" product at the promised price from a real legitimate agent or factory. We all know the problem of legitimacy is a real problem not easily addresses by those without a working knowledge of local business and the ability to follow through at each stage of production and shipping.
There is no immediate fix -- as many national governments of in-demand-manufacturing nations do not afford the informational protections many U.S., European and Australian buyers are used to. But....
The internet, itself, affords the Long Term Solution:
An ebay-style searchable database of information on suppliers (and buyers) -- just like ebay sellers ratings. All suppliers would be reviewed by those with whom they do business (or abandon a transaction because of known scamming techniques becoming evident) on each transaction on a 5 star system with links to the individual reviews. They would be accessible to any Alibaba member -- just like ebay. It's just that simple. Ebay has already done the work for Alibaba. Just duplicate it.
Buyers ratings might prove a bit testy, in that they would have to be cross referenced with suppliers ratings to guard against a fraudulent supplier posting retribution in the form of a bad review of a buyer just to try to get him back.
Complaints of fraud (no delivery-won't receive contact, bad products after good sample) could and should be referred to the national government (Ministry of Commerce in China). But our main protection is the information itself.
Number 2: Alibaba should diligently dissect memberships of potential suppliers to accurately determine if they are agents or actual factories. This is often difficult for buyers to accurately determine even if their contact turns out to be a legitimate agent. Again, the ebay style information could weed that out in time.
Does anyone remember ebay when they started out as far as legitimacy? And where they are today? It works pretty well. Not 100% of course, but pretty well.
However, having said that I must point out that most investment money in China and other supplier nations is coming from foreign buyers. As such, potential buyers who are looking for suppliers have the larger problem of making sure they will get a delivered "as promised" product at the promised price from a real legitimate agent or factory. We all know the problem of legitimacy is a real problem not easily addresses by those without a working knowledge of local business and the ability to follow through at each stage of production and shipping.
There is no immediate fix -- as many national governments of in-demand-manufacturing nations do not afford the informational protections many U.S., European and Australian buyers are used to. But....
The internet, itself, affords the Long Term Solution:
An ebay-style searchable database of information on suppliers (and buyers) -- just like ebay sellers ratings. All suppliers would be reviewed by those with whom they do business (or abandon a transaction because of known scamming techniques becoming evident) on each transaction on a 5 star system with links to the individual reviews. They would be accessible to any Alibaba member -- just like ebay. It's just that simple. Ebay has already done the work for Alibaba. Just duplicate it.
Buyers ratings might prove a bit testy, in that they would have to be cross referenced with suppliers ratings to guard against a fraudulent supplier posting retribution in the form of a bad review of a buyer just to try to get him back.
Complaints of fraud (no delivery-won't receive contact, bad products after good sample) could and should be referred to the national government (Ministry of Commerce in China). But our main protection is the information itself.
Number 2: Alibaba should diligently dissect memberships of potential suppliers to accurately determine if they are agents or actual factories. This is often difficult for buyers to accurately determine even if their contact turns out to be a legitimate agent. Again, the ebay style information could weed that out in time.
Does anyone remember ebay when they started out as far as legitimacy? And where they are today? It works pretty well. Not 100% of course, but pretty well.
20 Jul 2007 17:33
Post 7 of 81
Replying to [Admin]: Good stuff here -- combined with ebay rating system would do lots.
20 Jul 2007 17:52
Post 8 of 81
Replying to [Admin]:
But some scammer maybe register many ID then make fake good rating for themself , it is possible .
Anyway , your solution is better so far.
But some scammer maybe register many ID then make fake good rating for themself , it is possible .
Anyway , your solution is better so far.
26 Jul 2007 22:43
Post 9 of 81
Replying to [Admin]:need to vet all suppliers.make sure the company is lagit
29 Jul 2007 14:15
Post 11 of 81
Replying to [Admin]: Simply ive us a forum that list's scammers. And if false reporting take place, they also become listed. At present it appears pot luck if you can find a scammer, as they are listed seperately. Simply give us one board, searchable via the search engine, names listed in alphabetical order.
31 Jul 2007 05:05