Recently, We got an order from a new customer in Turkey.But we have a disagreement on the payment terms.Finally,it ends in silence.
[We request that :30% up front once comfirm the order and we hope they can designate people to come for the inspection of the goods and pay us the balance before the shipment.] We set this payment against the Economy situation right now.And it depents on different areas.
Is it too much to ask? The customer cannot accept it.But we just want to protect our interest only.We konw much of the customers in deal with L/C at sight or cash against document is unreliable. Some of them will refuse to pick up the goods at port and bid them back in a much low price from the public sale. It would cause a loss for us.
And this customer insist on payment L/C at sight or cash against document. Would it be a scammer? I did check his credit,only we get is a seems-real website.
Is there any one could provide me some precious ideas? more secure payments? And some other methods to make sure he's believable or not?How to show our new customers we attach importance to honour and credit,too?
Thanks for all your generosity.Pls accept my best wishes.
Chris
Quoting from [tengya02]:Recently, We got an order from a new customer in Turkey.But we have a disagreement on the payment terms.Finally,it ends in silence.
[We request that :30% up front once comfirm the order and we hope they can designate people to come for the inspection of the goods and pay us the balance before the shipment.] We set this payment against the Economy situation right now.And it depents on different areas.
Is it too much to ask? The customer cannot accept it.But we just want to protect our interest only.We konw much of the customers in deal with L/C at sight or cash against document is unreliable. Some of them will refuse to pick up the goods at port and bid them back in a much low price from the public sale. It would cause a loss for us.
And this customer insist on payment L/C at sight or cash against document. Would it be a scammer? I did check his credit,only we get is a seems-real website.
Is there any one could provide me some precious ideas? more secure payments? And some other methods to make sure he's believable or not?How to show our new customers we attach importance to honour and credit,too?
Thanks for all your generosity.Pls accept my best wishes.
Chris
If you ask a customer payment 30%, or whatever, upfront then he thinks that you are a scammer. There is no buyer who will do this nowadays - too many fake prodicers. !!
The normal way to do business is on LC basis - this is safe for the producer and the buyer. CAD is not good for you because if he doensn´t pay then you have a problem because the goods already underway.
Therefore always use DLC
Quoting from [tengya02]:Recently, We got an order from a new customer in Turkey.But we have a disagreement on the payment terms.Finally,it ends in silence.
[We request that :30% up front once comfirm the order and we hope they can designate people to come for the inspection of the goods and pay us the balance before the shipment.] We set this payment against the Economy situation right now.And it depents on different areas.
Is it too much to ask? The customer cannot accept it.But we just want to protect our interest only.We konw much of the customers in deal with L/C at sight or cash against document is unreliable. Some of them will refuse to pick up the goods at port and bid them back in a much low price from the public sale. It would cause a loss for us.
And this customer insist on payment L/C at sight or cash against document. Would it be a scammer? I did check his credit,only we get is a seems-real website.
Is there any one could provide me some precious ideas? more secure payments? And some other methods to make sure he's believable or not?How to show our new customers we attach importance to honour and credit,too?
Thanks for all your generosity.Pls accept my best wishes.
Chris
Yes,you are right.In his eyes,I could be a scammer.So do I.I will try to talk to my general manager to handle this kind of thing next time.Thx indeed.
Quoting from [tengya02]:Recently, We got an order from a new customer in Turkey.But we have a disagreement on the payment terms.Finally,it ends in silence.
[We request that :30% up front once comfirm the order and we hope they can designate people to come for the inspection of the goods and pay us the balance before the shipment.] We set this payment against the Economy situation right now.And it depents on different areas.
Is it too much to ask? The customer cannot accept it.But we just want to protect our interest only.We konw much of the customers in deal with L/C at sight or cash against document is unreliable. Some of them will refuse to pick up the goods at port and bid them back in a much low price from the public sale. It would cause a loss for us.
And this customer insist on payment L/C at sight or cash against document. Would it be a scammer? I did check his credit,only we get is a seems-real website.
Is there any one could provide me some precious ideas? more secure payments? And some other methods to make sure he's believable or not?How to show our new customers we attach importance to honour and credit,too?
Thanks for all your generosity.Pls accept my best wishes.
Chris
Hello there,
Well, I have encountered the same problem like you do now many times now, I used to do L/C business, but its a bit problematic, with type mistakes on the L/C (can be done on purpose as well, only needs to be a little letter) that can get you into trouble, aside from that nowadays the margins are not that high so the L/C fee hurts as well.
Now in my experience cash business is the best (T/T). Just like you I ask all of my buyers to pay upfront 30% advanced, for me this has been working pretty good. Since this is also the way I like when I am a buyer my self.
As for your problem, the main issue you have is that the guy wants to see the goods first, so before you do any loading and finish his order, tell him to visit you before hand, and ask him to stay as long as the order gets ready for him. That way you both are safe, this is definitley the best way to build trust, and the next time he will pay upfront without problem.
Please note that if the buyer does visit you that you have to make him feel as comfortable as possible, but never forget your business etics.
There are many buyers who are fake as well, always trying to get you to ship the goods out first and then make trouble, so whatever happens stick to your current policy, you cannot lose in this one, if its not this buyer then it might be the next, don't sweat over it. If they really want it they will come for it.
This is basically how I started up, as well. So hope this helps you.
peace
Please forget them. There is allot of fraud in Turkey. You are correct on the idea they will wait until the items are Auctioned by customs.
but the get more about the company in turkey, search in below link about this company registration. If you can't find the registration it is fraud.
And guys do not forget that your ambassies in each country will always help you in.
At last there are always Fraud companies all over the world, you need to bel clever enough to sort things out and use tools to be not scammed.
for more information about how to find turkish scammers out you can contact me as contact in Turkiye.
Regards
emre@esarti.com.tr
emre2502@gmail.com
Hello,
I got your mail. I will want to do bussiness with you but first you will have to contact me diractly via e mail at oshioe@yahoo.com. This is to ensure a more conducive bussiness enviroment. Please take note that all bussiness deals and communication would be strictly handled only after you have contacted me me directly. Further information would be given only after i have been contacted directly. Prompt response would be needed.
Mr Oshio .E.
oshioe@yahoo.com
Quoting from [tengya02]:
Recently, We got an order from a new customer in Turkey.But we have a disagreement on the payment terms.Finally,it ends in silence.
Is there any one could provide me some precious ideas? more secure payments? And some other methods to make sure he's believable or not?How to show our new customers we attach importance to honour and credit,too?
Thanks for all your generosity.Pls accept my best wishes.
Chris
Dear Chris,
If ".. this customer insist on payment L/C at sight or cash against document", you may opt for the first, i.e payment of 100% invoice value against sight LC from a reputed, international bank which is available for negotiation with any bank in your city. Hope you are not selling capital goods, machinery, or customised goods. if you are, then some advance payment is advisable.
This should be enough to protect your interest, even against the risks that you have mentioned, viz., "...Some of them will refuse to pick up the goods at port and bid them back in a much low price from the public sale. It would cause a loss for us." If your documents comply with LC terms, the nominated and the issuing bank should pay irrespective of what the buyer does in future.
To be even more safe, you could further ask for the LC to be confirmed by a bank in your city. If the buyer agrees, he can arrange for it. The confirmation charges would have to paid by you, of course.
Good luck.