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Re: Who should pay for the product sample?
Who should pay for the product sample? [Article]
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Post 1 of 38
Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.
Who should pay for the product sample? [Article]
This is a comment to the article. Please click the link to view the original article.
27 Apr 2007 03:09
Post 2 of 38
cassiezhang1001
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If i am a buyer: I will ask the sample for free of charge for the first time of cooperation. I will see if the supplier is caring about the fees or caring about the customer. But i won't require the large quantity and i only require once for the same good for free of charge. From next time, i will charge it by myself.  But if it is a new project that i am cooperating with the same supplier, that i won't charge for the first time as well.

If i am a supplier: i will offer the sample for free of charge the first time. And if it is the same project, small quantity for free of charge is acceptable at first for the old customers.

This is my opinion.

21 Nov 2008 00:49
Post 3 of 38
rightlink
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Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.


I think that suppliers have the right to decide wether to charge samples, not buyers.
28 Nov 2008 02:02
Post 4 of 38
shreeder
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Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.



we were in the manufacturing business since 05 and i will tell you this.

if the manufacture wants your business and not just your money then they will send you the sample at their cost not yours.

 

29 Nov 2008 15:15
Post 5 of 38
shreeder
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Quoting from [rightlink]:

Quoting from [eloho]:



Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.



I think that suppliers have the right to decide wether to charge samples, not buyers.



i agree with robert.

we have been a pyrotechnic manufacture since 05 and have senty our hundreds of free sample to potential buyers.

if the product is brand new than expect to send free samples to potential buyers.

if the product is readly available and the buyer already knows about the product than the buyer should not require a sample.

if the seller is interested in selling in another country than the seller should provide free samples to his/her potential buyer who will be selling that product in another country.

most often scam artist dont have any of their listed products so no matter how much you insist on a free sample they will always ask you to pay for the sample.

this is because they dont have any products to send,they only want your money.

30 Nov 2008 12:54
Post 6 of 38
shipping_agent
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Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.


[em16][em16][em16][em16]
30 Nov 2008 22:12
Post 7 of 38
Quoting from [shipping_agent]:

Quoting from [eloho]:



Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.



[em16][em16][em16][em16]


Many clients do not want to pay the shipping cost and the samples,in my opinion the samples is free, but  they should pay the shipping cost
06 Dec 2008 04:50
Post 8 of 38
I really will like to come back at this point and let you all know that your contributions have been wonderful, I believe that everyone in the forum will agree that its really been a heated debate, which goes to show how important this issues are to our business.
I will like to say that I am fully convinced that as much as the producers or seller will not like this, they should be responsible for sending samples to buyers they feel are serious, though, of course they will have a few that might never come back.
I have paid for samples worth thousands of Dollars from China within the last fews months and have not heard from the said manufacturers and suppliers up till now, immediately they got the money, they stopped communicating. Personally I have a new policy never to send money for samples even if its just the freight, expecially if its from China.
I think any serious manufacturer or supplier has an obligation to make room for SAMPLES, and sending them too except in exceptioal cases..
Quoting from [o send money for sa]:

Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.



we were in the manufacturing business since 05 and i will tell you this.

if the manufacture wants your business and not just your money then they will send you the sample at their cost not yours.

 


08 Dec 2008 13:22
Post 9 of 38
Quoting from [eloho]:


I really will like to come back at this point and let you all know that your contributions have been wonderful, I believe that everyone in the forum will agree that its really been a heated debate, which goes to show how important this issues are to our business.

I will like to say that I am fully convinced that as much as the producers or seller will not like this, they should be responsible for sending samples to buyers they feel are serious, though, of course they will have a few that might never come back.

I have paid for samples worth thousands of Dollars from China within the last fews months and have not heard from the said manufacturers and suppliers up till now, immediately they got the money, they stopped communicating. Personally I have a new policy never to send money for samples even if its just the freight, expecially if its from China.

I think any serious manufacturer or supplier has an obligation to make room for SAMPLES, and sending them too except in exceptioal cases..
Quoting from [o send money for sa]:

Quoting from [eloho]:



Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.




we were in the manufacturing business since 05 and i will tell you this.

if the manufacture wants your business and not just your money then they will send you the sample at their cost not yours.

 




1).The supplier you met is not really suppliers,they are scammers.Please distinguish.

2).I gave free samples before,but most of these samples dispacthed,no any reponse from

cusomers,I think only two reasons of them,1st,they are sample hunter,2nd,they are bad-mannered,if samples not good,you need send me a mail let me know,if it is far away from your expected,you should to tell the supplier.

3).supplier couldn't provide free sample,so they are not serious manufactuer,So ludicrous.In your opnion,the supplier's good or bad is depends on sample free or not?In my way,a customer couldn't want to pay for only USD1-2 sample charge,he is definitely a sample hunter.

4)As a survey,most chinese manufactuers or trading,don't like to patch samples in free.

Sample is nothing,only free dollars,but why I give samples free to those scammers and sample hunter.It's unnecessary,and waste time and money.

When you buy shoes,you can try first,of course,you need to buy a right product,but you couldn't get away the shoes from the shop.you can only try in that shop.

 

10 Dec 2008 22:52
Post 10 of 38
candctrade02
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Overall Ranking MVP:184 Rank:1,554
Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.


[em1] the buyer should pay for the sample first.and after the further cooperation.we return    him or she  the fee of the sample last time his or her purchase.
16 Dec 2008 18:37
Post 11 of 38
Quoting from [eloho]:


Replying to [Robert]: I believe that samples should be a responsibility of the supplier or manufacturer and not the buyer,except in circumstances where the buyer is asking for a large quatity of samples, then there should be an understanding between the parties on the issue of who bears the cost.


on buyer's account ! only for some old customers , we offer some mass production samples for free ; sample charge for new developing items is necessary !!!
16 Dec 2008 21:58
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