The e-Trade Tools are designed to help SMEs take advantage of ICT in specific areas. In addition, it assists trainers and consultants to illustrate how ICT can be applied to the business processes to help strengthen the e-trade competences of SMEs. Topics addressed are: designing a winning strategy, building marketing capabilities, building a supply chain, responding to sales inquiries, fulfilling orders, and getting paid.

The Verifying Business Strategy e-tool is part of a collection offered by ITC to help SMEs take advantage of Information and Communication Technologies (ICT) in specific areas. This e-tool also assists trainers and consultants in illustrating how ICT can be applied to a specific business process in order to strengthen an SME’s e-trade competence. Verifying Business Strategy specifically deals with issues related to competitive intelligence using the Internet. Competitive intelligence is defined as the analysis and use of information on competitors in the decision making of an enterprise to enable an enterprise to compete more effectively. It is mainly used for verifying business strategies.

The Designing Promotions e-tool is part of a collection offered by ITC to help SMEs take advantage of Information and Communication Technologies (ICT) in specific areas. This e-tool also assists trainers and consultants in illustrating how ICT can be applied to a specific business process in order to strengthen an SME’s e-trade competence. Building Web presence for an enterprise addresses one aspect of the Designing Promotions task of the marketing function as defined by the Business Management System (BMS), namely, programming promotions. The aim of this e-tool is to help the enterprise develop a methodology for programming promotions with the Internet, by building a presence on the Web and using electronic media to meet the needs of marketing.

The Purchasing and Expediting e-tool is part of a collection offered by ITC to help SMEs take advantage of Information and Communication Technologies (ICT) in specific areas. This e-tool also assists trainers and consultants in illustrating how ICT can be applied to a specific business process in order to strengthen an SME’s e-trade competence. Finding Suppliers using the Web addresses one aspect of the Purchasing and Expediting task of the production function as defined by the Business Management System (BMS), namely, researching suppliers. The aim of this e-tool is to help the enterprise develop a methodology for conducting supplier research using the Internet.

Getting Paid On-line: Using On-line Methods and Tools -
Manual examining the potential for using on-line methods and tools to help get paid faster and more easily - looks at tasks and activities which can be carried out more effectively by using on-line methods and tools; examines the advantages and disadvantages of using such methods and tools; provides information aimed at helping to identify the right approach for a given business; describes the steps involved in setting up on-line systems.

Handling Freight On-line: Using On-line Methods and Tools-
Manual examining the potential for using on-line methods and tools in freight handling (including tools offered by shipping companies to track shipments, as well as ways of improving information and communication) - looks at tasks and activities which can be carried out more effectively by using on-line methods and tools; examines the benefits and limitations of using such methods; provides information aimed at helping to identify the right approach for a given business; describes the steps involved in setting up on-line systems.

Addressing the Use-Divide: E-Solutions for Business -
Report examining ways in which information and communication technologies can be used to assist business managers with the essential tasks of running a small business - looks at tasks that can be carried out more effectively by using on-line methods and software; examines advantages and disadvantages of using such methods and tools; provides information on how to choose a suitable approach.

More: http://www.intracen.org/etradebridge/docs/publications/publications.html

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