Replying to [AbMajid]: It is essential to visit client due to certain reasons, Client get satisfied as well as eye contact with face to face talk hold lot of trust and satisfaction to supplier and buyer.
Replying to [AbMajid]: the fact that you have choose to go to see them means these big words "LONG TERM BUSINESS" you are not in it for a quick sale, i got my client from Italy and after few weeks went from China to Italy to see them face to face, and spent 5 days there with them, they made 20 container order later, so it will have its pay offs in the long term.
Replying to [AbMajid]:In my business it is a must to have personal face to face contact so I do do at least one round trip a year ,this year I will include India , the big cost is Air fairs .and the US$
Replying to [AbMajid]:Dear AbMajid Visit your customer is very important. You need to understand that your clients are you most important assets. Paying them a visit is going to send a strong message. You care for him but the most important thing is to know how the clients is performimg. How you could help him sell more, and also get the feedback that could improve the product, the packaging or else. Having a client who has good relationship with you means a lot, you could ask him questions on the market, what else do they need, and many more issues that could bring additional opportunities to market. So don't look at visiting clients as expenses, but as opportunities to enhance the relationship with client and get valuable feedback for more products to introduce to that market. Vicente