Hello My Friends, Our Company Latam Marine (Exporter of Boating Parts Outboard motors,any parts for boats, we dont have many years in the industry, but we are a company you can trust. How do we creat that trust among bigger companies located in remote locations.

If your customers are distant to yourself then perhaps sending samples is one way of letting the customer see for themselves how your product quality and price compare to the products they currently buy.

For a key customer you may want to invite them to visit you and cover all of their travel expenses. Sounds expensive but if they are a good lead and have a good likelihood of placing an order then the cost could be covered by the first order. Subsequent orders from them will enable you to make money.

I think that customers get approached by a lot of sellers so you need to ensure that you cover all bases when approaching sellers so that they have no reason to doubt your company.

Quoting from [Daryl Arias]:


Hello My Friends, Our Company Latam Marine (Exporter of Boating Parts Outboard motors,any parts for boats, we dont have many years in the industry, but we are a company you can trust. How do we creat that trust among bigger companies located in remote locations. Daryl Arias Latam Marine daryljarias@gmail.com

I think no suppliers would like to pay the travel cost to China, that depends on serious of the clients.

Well, trust will not come quickly, but I think there are a few factors that will accelerate this process:

1. Be accurate and quick. Some clients may be nitpickish or even unnerving, but they all like their problems solved promptly and completely. So whatever they come up with, do not turn them away. Maybe their wishes appear impossible first, but after all they are also in business and they will understand if you have a different solution for their problems, provided you act quickly and helpfully.

2. Stand to your statements. Do not change your price lists without advance notice, and keep your part of your agreements. If you had made a mistake, the best (and quickest) is if you leave any argumentation and take the responsibility for that. It happens to anyone. Learn from such cases.

3. Keep contact to your clients regularly even if they haven't made business with you for a longer time. This will indicate to them that they are important for you.

4. Be honest. Everybody in business will understand that you - as a member of the market - want to protect your business interests, but always be honest. If I were you I would avoid any haggling (but it may depend on your business culture). Protect your own interests but do not hurt that of others.


Just think about what makes you trust a company. It is all common sense.


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