when i click chat online now, it takes me to the browser trade manager
Post 1 of 14
i have firefox 3, before it always took me to the program it self, but now all it does is take me to the browser version, how do i get it to take me to the program it self
16 Oct 2008 13:44
Post 2 of 14
Quoting from [joe2160]:
i have firefox 3, before it always took me to the program it self, but now all it does is take me to the browser version, how do i get it to take me to the program it self
Hi, joe2160, a service representative will contact you soon about this problem. Please check your registered email address for our email.
17 Oct 2008 00:31
Post 3 of 14
i have the same question and i have told alibaba sooooo many times that i refused to use alibaba for quite a long time.
when will those people learn that not everybody is so stupid to use IE like they think
Quoting from [ServieTeam]:Quoting from [joe2160]:
i have firefox 3, before it always took me to the program it self, but now all it does is take me to the browser version, how do i get it to take me to the program it self
Hi, joe2160, a service representative will contact you soon about this problem. Please check your registered email address for our email.
05 Feb 2009 00:58
Post 4 of 14
To David Spasov, we understand you have encountered problem while using TradeManager. A customer service will contact you later to help you solve this problem. Please have a check of your registered email address.
06 Feb 2009 00:02
Post 5 of 14
Quoting from [ServieTeam]:yes, i have been contacted by the service team and guess what they said: to uninstall and install it again. well, guess what. i just instaleld it on 2 brand new computers and it is not working.To David Spasov, we understand you have encountered problem while using TradeManager. A customer service will contact you later to help you solve this problem. Please have a check of your registered email address.
and whats with the contacting the users one by one - cant they post the solution here. well, i tell you what, dear user, they dont do that because they want to make sure they have the right email of yours and GUESS WHAT - they dont have working solution yet.
great work developers - good work for the money alibaba pays you.
22 Feb 2009 20:27
Post 6 of 14
To David Spasov,
We are always trying our best to help our members. And sometimes, although we cannot help you solve the problem as soon as you expected, we hoep that you can understand that. And we will keep in touch with you until you can use the TradeManager without problem.
22 Feb 2009 23:06
Post 7 of 14
Quoting from [joe2160]:
i have firefox 3, before it always took me to the program it self, but now all it does is take me to the browser version, how do i get it to take me to the program it self
I got the same problem :(, you know guys thats too annoying!!!
07 Mar 2009 17:35
Post 8 of 14
To RameenTraders,
We will send an email to your registered email regarding this problem. Please have a check then.
07 Mar 2009 21:28
Post 10 of 14
I have the same problem...always take me to the web trade manager
I have already installed 3 times and nothing
Why don't you give us the old program to download
I have already installed 3 times and nothing
Why don't you give us the old program to download
01 May 2009 12:42
Post 11 of 14
To marketessence&rsosa2905,
To resolve your problem, please take the following steps:
1. Open your Internet browser, click "Tools" on the menu bar of the browser
2. Select "Internet Options"
3. Click on "Delete Cookies" and then "Delete Files"
4. Click on "Security" on the top toolbar and reset all zones to default level
5. Click on "Privacy" on the top toolbar and set the level to "Medium" or click the "Default" button
6. Click on "Advanced" on the top toolbar and restore advanced settings and click "Ok" to save your modification
When you have finished, close your browser and all web pages. Then restart your browser and try again.
If your problem still exists, please try to use IE instead which is more compatible with our website. In addition, if you wish to use the old version of TradeManager, please download TradeManager 2.0 at: http://trademanager.alibaba.com/
You could also email our service team at: alibaba@alibaba-inc.com
To resolve your problem, please take the following steps:
1. Open your Internet browser, click "Tools" on the menu bar of the browser
2. Select "Internet Options"
3. Click on "Delete Cookies" and then "Delete Files"
4. Click on "Security" on the top toolbar and reset all zones to default level
5. Click on "Privacy" on the top toolbar and set the level to "Medium" or click the "Default" button
6. Click on "Advanced" on the top toolbar and restore advanced settings and click "Ok" to save your modification
When you have finished, close your browser and all web pages. Then restart your browser and try again.
If your problem still exists, please try to use IE instead which is more compatible with our website. In addition, if you wish to use the old version of TradeManager, please download TradeManager 2.0 at: http://trademanager.alibaba.com/
You could also email our service team at: alibaba@alibaba-inc.com
04 May 2009 18:40