This is an old post but rather interesting.
The trading company has to add some value towards the transaction, otherwise the buyer may as well buy from the factory. Buyers will usually find out about the factory through packaging anyway.
So what can the trading company do?
a. make sure the factory meets customer specification
b. meet datelines
c. offer problem resolution.
d. minimise risk
Risk is something sellers/trading companies are still not taking up on themselves to help buyers.
As a buyer, I am requried by domestic trading laws to provide some warranties, etc etc. If the product i supply then fails within the warranty period, i am required to replace or refund.
Yet seller don't care about their products as long as they get the money and let the buyer rot in * when the product is faulty.
If you are confident of your product, then give a 30 day money back guarantee. For example, the shipment is $10,000. I pay $5,000 on shipment and after 30 days, I pay the remaining 5,000.
Do you trust your seller? Do you trust your product?
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Aussie wrote:you said it Aussie, China factory only ensures low price, it is the trading company that works on QC. Green hands would not know that.All NEW western importesrs make one huge mistake in dealing with China. They start out believing that Chinese factories have similar good ethics and quality control systems as the West. These new importers soon lose money mainly because the end goods they receive are poorer quality than initial samples.It is not unusal for 10-30% of shipped goods to be unsaleable regardless of how genuine and sweet sounding the factory is. It is also not unusual for newbie western importers to churn 3 or 4 different factories in their first year before realising that feet-on-the-ground in China in respect of quality control is critical to import success..The plain fact is that most Chinese factory managers have no concept of proper quality control systems on factory production lines. Even Apple must rotate teams of QC managers from USA for 3 month tour-of-duty to supervise production line quality 24/7. This fact that even Applle cannot find proper Chinese QC managers gives you some insight into the problem.THAT'S WHY GOOD TRADERS AND SOURCING AGENTS, LIKE JASMINE IN THIS TOPIC, ARE CRITICAL. THEY ACT AS YOUR DE FACTO QUALITY CONTROL MANAGER IN CHINA.BOTTOM LINE ... QUALITY, NOT PRICE OR DEALING DIRECT WITH FACTORIES, IS ALL THAT MATTERS WHEN YOU BUY FROM CHINA.