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HOW TO TAKE MONEY BACK WHICH CHEATED BY CUSTOMER
Post 1 of 7
CLOUD
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IF A CUSTOMER RECEIVED ALL GOODS AND ONLY PAID 10% OF THE PAYMENT, AND FIANLLY DECLARE HE WON'T PAY FOR THE BALANCE, BECAUSE THE DELIVERY WAS ONLY ONE WEEK LATE. IF THIS CUSTOMER IS  IN UK, AS A SUPPLIER, HOW TO TAKE THE BALANCE BACK?

WILL BE SO APPRECIATED FOR YOUR REPLY.

CLOUD

Award 10 MVPs ( What's this? )for the best answer.
29 Sep 2008 01:45
Post 2 of 7

I suggest you to prepare for the worst. I made similar mistake 9years ago when I start this business. My customer (from France) paid 30% deposit and told me that he need the goods very urgent. Asked me to ship the goods by air asap. He even fax me the copy of the balance payment (T/T remittance). Of course, I never receive this payment. And I lost not only 70% of goods value but also the air freight as well.

I went to the French Trade Commission in HK to ask for help and justice. What they did is just Black listed this company name in France. (But this crook changed the company name and also the owner name to his wife). I even call the banker in France. But they ignore me. 

So, I'm not sure if there is any way you can get your money back. But you may do the same like I did. UK government may help you. Go to UK attaché (embassy) in your area with the e-mails/doc proof. Hopefully they can do more than just Black listing the company name.

29 Sep 2008 05:24
Post 3 of 7
jadedev
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It is most unfortunate that there are dishonest people in the world, it's just so shameful.  It gives everybody a bad name.

Nobody likes to be scammed but at the same time, we don't want to over extend outselves.  This is where inspection agents are such a big help.

12 Jan 2009 04:24
Post 4 of 7
Quoting from [CLOUD]:

IF A CUSTOMER RECEIVED ALL GOODS AND ONLY PAID 10% OF THE PAYMENT, AND FIANLLY DECLARE HE WON'T PAY FOR THE BALANCE, BECAUSE THE DELIVERY WAS ONLY ONE WEEK LATE. IF THIS CUSTOMER IS  IN UK, AS A SUPPLIER, HOW TO TAKE THE BALANCE BACK?

WILL BE SO APPRECIATED FOR YOUR REPLY.

CLOUD



Ask him to send back the goods. Remit back his 10 % too.

but,somehow I can sense that you don't want your products back,right?
15 Jan 2009 08:06
Post 5 of 7
Quoting from [CLOUD]:

IF A CUSTOMER RECEIVED ALL GOODS AND ONLY PAID 10% OF THE PAYMENT, AND FIANLLY DECLARE HE WON'T PAY FOR THE BALANCE, BECAUSE THE DELIVERY WAS ONLY ONE WEEK LATE. IF THIS CUSTOMER IS  IN UK, AS A SUPPLIER, HOW TO TAKE THE BALANCE BACK?

WILL BE SO APPRECIATED FOR YOUR REPLY.

CLOUD



This is a classic robbery case. He never pays for balance or never sends back goods. A very common case. Your way to exit is to go there to solve everything one-to-one.

22 Jan 2009 17:17
Post 6 of 7
Rebecca520
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Quoting from [CLOUD]:

IF A CUSTOMER RECEIVED ALL GOODS AND ONLY PAID 10% OF THE PAYMENT, AND FIANLLY DECLARE HE WON'T PAY FOR THE BALANCE, BECAUSE THE DELIVERY WAS ONLY ONE WEEK LATE. IF THIS CUSTOMER IS  IN UK, AS A SUPPLIER, HOW TO TAKE THE BALANCE BACK?

WILL BE SO APPRECIATED FOR YOUR REPLY.

CLOUD



you definitely right... learned a lot from you
01 Feb 2009 03:07
Post 7 of 7
aranshaw
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Quoting from [CLOUD]:

IF A CUSTOMER RECEIVED ALL GOODS AND ONLY PAID 10% OF THE PAYMENT, AND FIANLLY DECLARE HE WON'T PAY FOR THE BALANCE, BECAUSE THE DELIVERY WAS ONLY ONE WEEK LATE. IF THIS CUSTOMER IS  IN UK, AS A SUPPLIER, HOW TO TAKE THE BALANCE BACK?

WILL BE SO APPRECIATED FOR YOUR REPLY.

CLOUD

You need to file a claim against him through the UK court system put simply.


This is easy in England if you are British so you will need to hire a solicitor, the court can order repayment, you will not nessacerly have to attend the court hearing, this can be done by your solicitor.
06 Feb 2009 12:17
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