Dear buyers for alibaba,

I am puzzled, why you guys post inqury here, but after we quote price,why you dispire?

Is our price too high? but apert from this reason, what will be?

I really need your help to improve the rate of your replying. Which kind of email can catch your eyebore at the first sight!

Many thanks in advance!

Quoting from [sue]:

Dear buyers for alibaba,

I am puzzled, why you guys post inqury here, but after we quote price,why you dispire?

Is our price too high? but apert from this reason, what will be?

I really need your help to improve the rate of your replying. Which kind of email can catch your eyebore at the first sight!

Many thanks in advance!

I am on the same condition as you. It is difficult let the customers reply you.

Quoting from [sue]:

Dear buyers for alibaba,

I am puzzled, why you guys post inqury here, but after we quote price,why you dispire?

Is our price too high? but apert from this reason, what will be?

I really need your help to improve the rate of your replying. Which kind of email can catch your eyebore at the first sight!

Many thanks in advance!

It's hard to imagine the reasons of people I don't even know, but most likely there is more than one reason. It could be the price indeed, it could be that your quality or form of payment don't convince him, he might believe you are a scammer, and sometimes it's something quite different, like being afraid of communication problems.

In fact, one time i had contact with a company that _seemed_ to have the right quality at the right price, but I never found out, as it was impossible to communicate with the sales personnel. How could I buy from somebody who doesn't understand me and who I don't understand?

So what's the problem in your case? Impossible to tell! Though the examples above might help think about the customer's situation, and then you look at what might be wrong on your side, and how you could improve.

Quoting from [germex]:

Quoting from [sue]:

Dear buyers for alibaba,

I am puzzled, why you guys post inqury here, but after we quote price,why you dispire?

Is our price too high? but apert from this reason, what will be?

I really need your help to improve the rate of your replying. Which kind of email can catch your eyebore at the first sight!

Many thanks in advance!

It's hard to imagine the reasons of people I don't even know, but most likely there is more than one reason. It could be the price indeed, it could be that your quality or form of payment don't convince him, he might believe you are a scammer, and sometimes it's something quite different, like being afraid of communication problems.

The quality and payment way is one thing we should deal with first.

In fact, one time i had contact with a company that _seemed_ to have the right quality at the right price, but I never found out, as it was impossible to communicate with the sales personnel. How could I buy from somebody who doesn't understand me and who I don't understand?

You are right,the sale person is very importan in the business.They should know the clients' need .

So what's the problem in your case? Impossible to tell! Though the examples above might help think about the customer's situation, and then you look at what might be wrong on your side, and how you could improve.

Quoting from [sue]:

Dear buyers for alibaba,

I am puzzled, why you guys post inqury here, but after we quote price,why you dispire?

Is our price too high? but apert from this reason, what will be?

I really need your help to improve the rate of your replying. Which kind of email can catch your eyebore at the first sight!

Many thanks in advance!

Dear Sue,


I have been a Salesman and I know what it is like.


Being a salesman behind the computer is entirely different from a counter sales person, who faces the customer face-to-face and speaks to them. For there is a distinctive advantage of body language and eye-ball contact together with show-thing, or demonstrations.


A behind the scene sales person should learn the skills of communication off-line and over other media. After receiving an enquiry, which is the first step to a sale, you have to make your quotation as presentable as possible, do not assume anything about the knowledge of the customer over your product. You have to make your specifications right, show him/her a picture of the product, give dimensions, weight, and define your payment term and delivery time. If your product has any class approvals, make copies of the certificate and send by email. Always followup after the sending of your quotations. Use other method of communication, either by phone or fax, or even SMS to follow up, ask if s/he has received your quotation and ask if the product fits his/her requirement, if not what?


Street

Quoting from [Street Smart]:


Dear Sue,



I have been a Salesman and I know what it is like.



Being a salesman behind the computer is entirely different from a counter sales person, who faces the customer face-to-face and speaks to them. For there is a distinctive advantage of body language and eye-ball contact together with show-thing, or demonstrations.



A behind the scene sales person should learn the skills of communication off-line and over other media. After receiving an enquiry, which is the first step to a sale, you have to make your quotation as presentable as possible, do not assume anything about the knowledge of the customer over your product. You have to make your specifications right, show him/her a picture of the product, give dimensions, weight, and define your payment term and delivery time. If your product has any class approvals, make copies of the certificate and send by email. Always followup after the sending of your quotations. Use other method of communication, either by phone or fax, or even SMS to follow up, ask if s/he has received your quotation and ask if the product fits his/her requirement, if not what?



Street

Simply put, be humble and honest ^ ^ I always did that, and most of the time even if they are not buying after i gave them a quotation, they will tell me they aren't buying and they will give me the reason why. At least i know the reason and i can improve from there =)