we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
Finally, we have got the payment on last Friday.
Thanks god for this. it's really taking such a long time.
Quoting from [Ismail shahzad]:Quoting from [Ismail shahzad]:Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
No problem.... I am also working with Italy since last 13 years and will be in Italy next week so if possible or u want me to check this problem I can check in minutes.U also can contact me at 0092321-3071856....thanks
M. Ismail
Dear M.Ismail !
Thanks for your reply and message.
I will contacting with our customer againt on those 2 days.
If they are still didn't answering my mail or message. I will contacting with you.
It's really glad to have your message .
Quoting from [chimo]:Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
It is very surprising situation that importers do such activities.By the way, how is this possible that you trusted such a party who were not known to you.
Always try to negotiate to trade on L/C basis. I think this is a secure means of funds transfer for international dealings.
However, it is too surprising that most chinese suppliers do such cheap practices.
We have experience such a situation for import of PVC Insulation tapes from a chinese supplier. All the terms were clear. Samples were tested and verified. We have transmitted $ 3200 through T/T which were later confirmed by the supplier. Later on, she started delaying tactics on the ground that the materials were not prepared well in time for our shipment and some other order was manufactured which is not taken by the buyer and if we could buy that material, we will get a discount from the supplier. The materials were not according to our expectations so we have refused to take that consignment because that were not manufactured for us.
The supplier refused to deliver our ordered materials because we have refused to take substandard materials.
I dont beleive why such cheap practices are played in the international trade which is running just on blind confidence.
Athar (Pakistan)
Dear Athar,
Thanks for your replying.
But I don't think that every suppliers will be the same as you meantion .
of course. everything was confirm by our customer. we will not sending the goods with
substandard . we will starting the production according to customer's order quantity .
maybe the suppliers as you meantion who are making at domestic market. not international market .
Quoting from [petrolsource]:
Most of the Italian companies were closed all the August until mid of September, they start to work again, today, I think there is no serious reason to worry, I know Italian business-people as quite solid !
Good luck !
Thanks for your replying!
yes.as she told me that they have taken holidays on last month at MSN.
they are starting to work on September 1 on last 2 weeks.
No wonder how they are busy or late to paying the balance to us.
I think that it's polite to replying with our mail .
I am sorry to hear thatAttention to the next timeGood Luck
Quoting from [AD Consulting]:Dear Lady,
please get contact with my company AD Consulting at the address : ad@adconsulting.biz.
We had base in Italy and help you to get information or contact with your customer.
And if need we help you to take the money or place the goods.
Rgds
Aldo.
Dear Aldo,
Hi! I have sent a mail to you for this company !
Would you please checking with them for me ?
As I don't want to displaying with their name here if they are really have arranged the balance to us .
Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
Quoting from [Stella Weng]:Quoting from [AD Consulting]:Dear Lady,
please get contact with my company AD Consulting at the address : ad@adconsulting.biz.
We had base in Italy and help you to get information or contact with your customer.
And if need we help you to take the money or place the goods.
Rgds
Aldo.
Dear Aldo,
Hi! I have sent a mail to you for this company !
Would you please checking with them for me ?
As I don't want to displaying with their name here if they are really have arranged the balance to us .
Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
Dear Stella Weng
I think your payment term is ok and I think that you should not worry about this situation
1. I agree that Italy customers often receive the goods late and it's difficult to contact with them because there is no much person in the office and they often go on business
2. This deal: you got 30% of total order value and
If 70% balance of total order value shall be paid by LC against the shipping docs, you should collec all the shipping docs and submit to your bank to implement the payment
If 70% balance of total order value shall be paid against the copy of BL ( Surrender bill of Lading). This is a problem you should pay attention to and: 1. You should find out the head quarter of your customer and show your problem to them and need their supports. 2. If you can not do like that, you should make a travel to Italy
Take care!
Quoting from [haho]:Quoting from [Stella Weng]:we have a customer to order some item from us on last 2 month.
everything was negotiated ,confirmed by them.
when we are shipping the goods on last month .
the vessel are leaving at 18th August . ETA at 8th September.
we have sent the invoice and packing list and copy of B/L to them after goods are loading on board. then we didn't hearing answer from them .
and I have contact with this person who are always on line at MSN.
i have sent her many message and mails to their company .
but i didn't hearing any news from them.
when i calling them .I found that the telphone no are not correct on yesterday.
so i am very surprised and worried about this payment.
this girl told me that because of the holiday at Italy on last month.
no one are working at the office .so they didn't replying at our mail.
she told me that she will checking with the shipping agent.
when the vessel are arriving at the port. they will arranging the balance to us.
now the vessel are arrived at the port. the shipping agent are calling at us to pay for the dock charges everyday . because we are still didn't paying at them to get the B/L.
As we are checking with this company on google. we are finding that their company are larger and have many office in Italy .
also it's the first time we are doing with Italy customer .
we are very worried about this customer if they are still delay for the payment.
Dear Stella WengI think your payment term is ok and I think that you should not worry about this situation
1. I agree that Italy customers often receive the goods late and it's difficult to contact with them because there is no much person in the office and they often go on business
2. This deal: you got 30% of total order value and
If 70% balance of total order value shall be paid by LC against the shipping docs, you should collec all the shipping docs and submit to your bank to implement the payment
If 70% balance of total order value shall be paid against the copy of BL ( Surrender bill of Lading). This is a problem you should pay attention to and: 1. You should find out the head quarter of your customer and show your problem to them and need their supports. 2. If you can not do like that, you should make a travel to Italy
Take care!
Dear Stella Weng
I faced the opposite situation , i try to find out a reliable supplier as a new computer company owner in Greece and i have problems on that.
On my new beggining as a company i try to be reliable tosuppliers but i dont know the way to secure my trasnsactions.
All advices acceptent.Thanks in dvance
Vaggelis Bekiaris
Greece
00302410286633
vbekiaris@speed4u.gr