Quoting from [yanru]:We are a buyer.we are willing to pay the sample charges. i can understand the siutation of sellers.if every buyer doesn't pay the sample charges,they will ask all products from sellers without limitation. but sample charge should depend on the value of the sample.
Yes, everything need to be in a scope.
Quoting from [grigo]:
Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.
The simplest way is this.
1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"
2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.
I agree with your opinion, I thinks it is benifit for business. And the boss can accept also.
Diffenrent condition has different pay
www.b2cshoes.com
Quoting from [grigo]:
Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.
The simplest way is this.
1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"
2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.
Come on all you Buyers out there, what could be fairer? If you can't even pay for the Courier Fee (as per example 1 above), then how on earth can you pay for an Order?????
I have been doing so for many years and it has been very successfull.
Yes,you are right.Hope the buyer will see it and know how to do next when he or she ask for samples.
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My opinion all depends on company business politics, not on product or money. If the company has developed and advanced marketing system, expenses for promotion (which is providing samples as well) are included into marketing budget.
I worked on the side of a Seller in manifacturing field and we DID send samples for free (both price and freight cost) and that was my task as a manger to find out if the cusotmer was promising or not. As soon as I made decision that the customer could be importnat on some reason (big order volume, target region, new product etc.) I agreed the point of sending samples within the company and arranged all for that. To develop business (especially if it's production) one should be aware of investing money in promotion and should be ready "to lose" some amount. it's risk of any business which none can escape.
Now I've been working on the side of a Buyer and I strongly belive that to buy without samples is a great risk. Actually even a sample doesnt solve all, we all know the sample and the actual product can be much different. I am really surprised when a Seller asks for prepayment (30-100%) and refuse sending samples to his charge. All is simple - am looking for a suplier and my targets are 1) good qulity 2) competitive price. To check the price I make inquiries, to check the quality i NEED samples. if the seller is interested in me as in a client, he should take care of free samples. And as I mentioned above, to decide if am a serious customer is his job, his professional approach and knwoledge.
Quoting from [BB]:I think it is reasonable for the seller to provide sample for free if inexpensive item, and seller pays freight. For an expensive item, I think the buyer should wear the costs. If the sample is successful with the buyer, then the supplier can take the cost of that sample off the cost of the purchase.
There's a saying:
"Swings and Roundabouts".
BB
Paying for samples or/and frieght is the right way to go, provided supplier send what is promised.
In my case, the first supplier send an inferior quality sample even thought he tells me that he has good quality control at his factory. If he has two weeks to make one garment and can't even sew a proper button hole, how will he mass produce my order?
The second guy sent me something totally different. I asked for a chiken, he sent me a duck. They both have feathers but they are different animals. This is after I sent him pictures to clearly show what I want.
So my question is, why can't suppliers do what they have promised? if I give you a picture of a chicken, then please send chicken, not duck.
Quoting from [grigo]:
Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.
The simplest way is this.
1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"
2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.
Come on all you Buyers out there, what could be fairer? If you can't even pay for the Courier Fee (as per example 1 above), then how on earth can you pay for an Order?????
I have been doing so for many yea
This is a good topic. But sometimes the customer also don't want to pay the sample fee and freight. Do you have this case?
I'd agree with grigo on this one...but I even pay for small, low cost samples. Perhaps a simple pen is valuable to a pen producer!
As an agent I pick up all sample charges and origin country courier charges and my client picks up the onward freight charges to get any samples to their buyers in the destination country if needed. It's just a cost of doing business.
I'll also never request a sample until I am at least 80% happy that I would actually be willing to place an order with that factory.
This is where a good initial spec & cost, facilities and capabilities questions & answer type communication helps. If nothing else this approach shows the vendor that you are not a time waster, that you value their product / skill and helps foster all important early trust.
It also helps enforce the fact that they should take you seriously when you go back to them.
Buying - it's not a one way street & selling should not feel like facing the wrong way on one.