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SAMPLES - WHO SHOULD PAY??????????????????????????
Post 1 of 56
Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.
The simplest way is this.

1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"

2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.

Come on all you Buyers out there, what could be fairer? If you can't even pay for the Courier Fee (as per example 1 above), then how on earth can you pay for an Order?????

I have been doing so for many years and it has been very successfull.[em3]




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  • 16 Aug 2008 15:29
    Post 2 of 56
    Quoting from [grigo]:


    Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.

    The simplest way is this.


    1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"


    2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.


    Come on all you Buyers out there, what could be fairer? If you  can't even pay for the Courier Fee (as per example 1 above), then how on earth can you pay for an Order?????


    I have been doing so for many years and it has been very successfull.[em3]



    Hi Dear,

    As a supplier, to make a new samples, then there is a lot of new buyers wanna take them, the price of course will expensive than the unit price or we need to ask some deposit, for this issue, we hope you buyer can change the position to take about us in stead of, we don't want to earn any profit in the samples, but we need to spend time and cost to make the samples, if the order come, we surely will deduct off from the order amount, but how about there is no order, meanwhile, if we all offer free samples, then what things will comes up, the buyer will try to get as more as possible , finally, who pay for the samples in case of there is no order comes through, who make this fair? business is business, let's try to make all the deal farily and reasonable,

    James

    Loyalco International LTD

    03 Sep 2008 00:32
    Post 3 of 56
    paying big dollars for express post on items that can only profit via shipping is a good indicator of "someone" who wants to see a sample.
    06 Sep 2008 12:43
    Post 4 of 56
    twinstar
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    If the sample cost is below usd 10 and we have spare in hand, we wil say that the sample cost free, courier cost is collected.

    If the sample cost is above usd 10 , we will ask the client to pay the sample cost.

    but almost all the client say that the transfer cost is need usd 30 per time,

    i  want to know, what is the best way we can advise the client to pay for this small money .  which way to pay , they can save the transfer money?




    09 Sep 2008 04:01
    Post 5 of 56
    export26
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    the buyer should bear the sample charge if  the products is more expensive . our products is led lamp shade ,camera housing , and so on ,. most customeer satify  pay the charge if they want to do business with you .

     

    16 Sep 2008 02:18
    Post 6 of 56
    penzan
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    Quoting from [germex]:

    I agree with the above rule... as long as we are talking about new/prospective customers. But let's say I'm a manufacturer and want to promote a new or enhanced item. You can rest assured that my present customers will get a sample for free, and they don't even need to ask for it.

    So the bottom line is probably, "it all depends". There are always exceptions and special situations, but as a general guideline your suggestions are right on target.



    I agree with the above rule
    24 Sep 2008 21:55
    Post 7 of 56
    Quoting from [grigo]:


    Seems to me that so many people, both Buyers and Sellers, keep posting this question on this forum.

    The simplest way is this.


    1. IF the product is rather inexpensive (like pens, keyrings, etc), then I suggest the SELLER pays for the samples, and the BUYER pays for the Courier Fee. I would also add (as the Seller), to tell the Buyer, that this fee will be deducted off his first order. This to me is FAIR. This will also weeed out "Sample Hunters"


    2. If the product is an expensive item (like a refrigerator or TV etc), then there is NO question about it. The BUYER pays for the sample AND the Freight charges.) . And NO, this will NOT be deducted off the first order.


    Come on all you Buyers out there, what could be fairer? If you can't even pay for the Courier Fee (as per example 1 above), then how on earth can you pay for an Order?????


    I have been doing so for many years and it has been very successfull.[em3]




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  • How do you do samples with your clients?
  • I DONT HAVE ENOUGH MONEY
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  • 10 tax-smart tips for Indian salary earners
  • How can I persuade my supplier?
  • iphone is available

  • in Japan?
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    26 Sep 2008 06:56
    Post 8 of 56

    This a great topic.

    Some of my customers often ask me make samples, and express to them, but they paid transport charges, samples charges had to under our account. About 10-20% can bring orders.  I know that there are impossible for every sample can get big orders. So I have a common heart for that.

    If sample fee and express charges are all in sellers account, this is not fair. Because maybe every month seller have so many samples for customer, and then more charges, and not every sample can get orders, that is a big expense. So share for both is a good idea.

    Although that is a great idea, the charges buyer paid should deduct from big orders..The sample buyer get is also for free. But if it is just sample, buyer should pay part...

    That is my opinion..

    Regards

    Demi 

     

    27 Sep 2008 01:30
    Post 9 of 56
    susanqy
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    I agree with the above rule... as long as we are talking about new/prospective customers.

    02 Oct 2008 18:49
    Post 10 of 56

    total agree with you!

    If the buyer can't afford the sample fee, how can he afford the order.

    06 Oct 2008 02:08
    Post 11 of 56
    yuntao02
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    This is a very good way and the best way.[em19]

    10 Oct 2008 00:57
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