last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

    I came aross a bad case like this before.

   I know one potential customer for a long time ,and he came to our office to see the samples too.But he would like us to make the sample as his request.We agree this,and told him our usual practice is asking sample charge if customer wants us make new sample,and we would give the sample charge back to him when he places us the order.He said it's no problem.

     While it took so many days for him to transfer us the sample charge,and since the Chinese spring festival is coming and i knew him for a very long time,what's more,i considered him a honest and reliable businessman.So before getting his sample charge,i asked my factory to make the sample,while the case was that he didn't transfer us the sample charge to us at all.

    Even though,i don't think this is a problem,since i think we have to give him the sample charge at last.What's worse,i sent him the samples by DHL ,but he didn't have DHL account,he promise to me he would pay the freight when he get the sample,i believed what he said.

    After i came back from my spring festival holiday,i was really crazy at this man!He refused to pay,he said the tracking number i gave him is wrong,but i didn't think this was problem,so long as the samples were right,and reached you safely,any thing else was not important.

    At last,we paid the freight more than usual,since the DHL came to his office several times,but he refused to pay.

   After paying the freight for him,i left him a message,i told him,it was him who taught me i should never believe people at random.You can imagine how angry i was at that time.And from then on,i haven't talked with him any longer.

    Nearly half a year past since the above unhappy experience,and right now i become mature,i don't believe people easily as before.If customer ask me to send him sample,i'll tell him,no problem,we can supply you sample free of charge,but you should pay the freight,if he tries to persuade us to pay the freight,i will never talk with him any more.I think a real buyer,and an serious businessman will not act like this.And if i still contact him,it's a waste of time,and will make me very bored.

     Right now,i sum up two tips when doing external business:

     1.If customer wants us to make new sample as his request,do not make when you receive the sample charge.

     2.Do not send customer samples if he doesn't give you his express account,if he doesn't have,you can ask him to transfer you the freight.

Sometimes in business one has to add up all the pros and cons or profit and losses in what a client brings into your Company and make a desition whether the client is abusing the fact that you are "hard up" for his business, therefor he over steps his boundries? I say, stop supply until he respects your terms of service and payment.

99% of the time they will comply. Some of them might leave for a while, but will come back.

Thats my advise. Hope it would be of some help.

Best Regards

Melledy

Nothings Perfect

House of Original Paintings

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

catcher

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

First ,show the pity  to the satuation you have ,but if me ,i weren't send the client samples ,especially the new client ,of course if he agree to pay the postage , we will send samples free . but the premise is we receive the money ,then we send the sample .so ,pay attention when you don't know the client very much .

1) For new buyer, our factory always tell buyer pay for sample charge and freight charge in one time,if they provide us their account No. we always tell them pay from our side is cheaper than collected ,one of our Canada clients save usd600 in the freight charge.

2) For old buyer,we usally ask them pay sample charge and freight charge,then minus the charges from their order,cause our baby stroller is high quality,if send for free,we will lose around usd10,000 per year.

3) for the buyer who do not want pay sample charge and freight charge,you can cancle them from your contact list, they seems don't want do business with you,only for free samples.Even they are bigger buyer,they should make things be fair,can not put all risk to factory.

4) make sure your samples quality is good,and make sure your production quality is good,don't try to cheat buyers ,otherwise you will lose more chance.

-----------------------------------------

Ningbo Smart Sports Goods CO.,LTD produce high quality baby stroller,baby trailer,pet stroller.

E-MAIL: smartsport88@yahoo.com

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

As a buyer, I can give another side.  There is NO China factory that has EVER volunteered to pay for us sending them samples to copy in order for them to get our business.  Just as all China factories expect us to pay for any samples we send them,  we expect the factory to send us their samples if they have any desire for our business.

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

I think first of all you should check his company and located country first. Last week one of person from Armenia asked me for 600USD machine send as free sample. Thats are funny and ignore directly.

Some items are possible to send free of charge. But sometimes this can be a big buyer and commercial company. So paying freight charges are possible as well.

I am recieving generally fake sample order from china. Because some persons looking for market prices and want to learn quality. Then asking samples free of charge incl. freight charges. So ignoring possible as well. Country is also important for choosing right customer. So if everythink is possible freight charges are can payable sometimes.

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

Hi,i also met this problem before.

a customer from Brazil who working in hometextile lining as a buyer asked me to send him the samples.because he has its own shops in his country as a wholesaler,so he said ,he needs to see my quality first,and i also know this kind of products is very popular in there country, because the charge is not higher,i paid it.but the worse thing happened,when he got the samples,it seemed he is dissapeared.i email him and send the message on skype.but i didn't get any reply from him.at last,i forgot this stupid customer and give him a message:he is such a worst customer i have never met before.and go to *.

of course,some of customers from internet is good.even if some of them also don't want to pay the freight charge,but they will give me some reply or small order.and most of them allowed to pay the charges,even if they are very bigger company or wholesaler.anyway,they will give some comments on our products.

so my experience is

1) i don't care where the customer is from,the most important is need to check the company through friends and internet;

2)safety payment.do what you promise to the customer;

3)if the fee is small and i have this ability to afford it,the customer is good,i think i will consider to pay it.

4)if the customers want to buy our products,but know nothing about this products,i will ask them go away.

mention:

i am working in upholstery fabric and hometextile field

 

Do not do business with ab unethical client. He either respects your service agreements and payment options or he leaves it. I

 

Best Regards

Melledy

Nothings Perfect

Original Paintings

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

Dont do business with unethical buyers. Its not worth it. He should respect your service and payment terms of agreement. and visa versa

Best Regards

Melledy Snyman

Nothings Perfect

Original Paintings

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

Quoting from [thee]:

last week , one of my clients is allowed me to post sample to him,while

he refused to paid UPS. In fact ,the client who have not cooperated with

us before. But i am not willing to disspointed client , i am afraid of his lie , either.

so it became more tough for us exporters . on one side , I want to get the order so i should meet our buyer's needs ,but on the other side, we should take the risk into our consideration.

 

  Plz donot trust him. If he is willing to buy your products,he should pay the friengt

the one who  wants to get sample for free is ashame. Just ignore him``

Hope you be happy with your businedd