Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:
I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I am also not familiar with this line .if i would ,i hope i could help you .but sorry
I don't understand the problem.
Are you saying that the supplier sent the product as ordered but customs held some of the product which is valued at $7,000.
If so are you talking about customs in China or in your country? Where are the missing 6 bags now?
unless this is your first time dealing with the company. consider your money lost.
otherwise take any other products as replacement or you wont get your money back. or if you have a friend in china or a freight forwarder you can trust have the money transfered to them and use it as future freight. good luck
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Quoting from[mongolspar]:Dear all, I need your help andIreally don't know what to do and do not want to go to the court on this stage.
I came acrossan interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I met similar question about yours, and my buyer called China trader and pomotion comitee, and it last more than 10 month, But they have not settled this matter, But this is not the mistake bythat China company, because this company bank account is arrested by government because of some reason, So my buyer trust in me , and he will wait, and if that company is not settled, I will pay for this Later.
I think the belief honest is important for business between each other. if you trust in your factory, you can wait, and you don't trust in your factory, you only go to the court.
I hope you can settle this matter soonest!.
Thanks
Layman
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I wonder two things. First, who forgot the contract number? Second, the 7000$ lost came from where.
Quoting from [mongolspar]:
Hello
my experince similar like yours, I think :
1. be patince and wait their response + 1 month again.
2. if no response or they have not settled this matter yet, you can go this matter to the china court.
Hopefully you can settle the matter
Best Regards,
Davadi
Quoting from [mongolspar]:
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Hello
my experince similar like yours, I think :
1. be patince and wait their response + 1 month again.
2. if no response or they have not settled this matter yet, you can go this matter to the china court.
Hopefully you can settle the matter
Best Regards,
Davadi
Quoting from [mongolspar]:
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Hello
my experince similar like yours, I think :
1. be patince and wait their response + 1 month again.
2. if no response or they have not settled this matter yet, you can go this matter to the china court.
Hopefully you can settle the matter
Best Regards,
Davadi