Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:
I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I came a crross a similar situation my self but when i contacted the embassy here in UK, They did nothing apart from give me a telephone number in china for the police to call. Embassies are neither helpful. In my case i lost my money though it was not as much as yours. In my case the guys simply denied to ship the goods after they had received they money.
Go to court if no other solution is available. However keep contacting the company. If the company is VERIFED then alibaba should get involved. If a company is VERIFIED it means it should able to stand up to reality if not the verifier should be held responsible. Alibaba has alocated a third party body to verify businesses which means sellers has to pay them money. I think alibaba should get involved even though they will be running away.
Sorry to hear that. Don't let it go
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I came a crross a similar situation my self but when i contacted the embassy here in UK, They did nothing apart from give me a telephone number in china for the police to call. Embassies are neither helpful. In my case i lost my money though it was not as much as yours. In my case the guys simply denied to ship the goods after they had received they money.
Go to court if no other solution is available. However keep contacting the company. If the company is VERIFED then alibaba should get involved. If a company is VERIFIED it means it should able to stand up to reality if not the verifier should be held responsible. Alibaba has alocated a third party body to verify businesses which means sellers has to pay them money. I think alibaba should get involved even though they will be running away.
Sorry to hear that. Don't let it go
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Quoting from [mongolspar]:
Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
Quoting from [mongolspar]:
Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
I came across an interesting situation:I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.
I want to know what happened
Quoting from [mongolspar]:Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.
WHAT WAS THE NAME OF THE COMPANY SO WE DONT GET STUCK EITHER?
I came across an interesting situation:
I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).
Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.
The question is: Is there any authority in CWHAThina where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.