Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.

I came across an interesting situation:

I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).

Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.
Thank you in advance.

Quoting from [mongolspar]:

Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.

I came across an interesting situation:

I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery

WHAT WAS THE NAME OF THE COMPAMY?

for 3 weeks) ).

Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.

Thank you in advance.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.

Thank you in advance

One course of action is to hire an attorney in China to get the money for you, for a fee.  you won't get all the money but you should get some and some is better than none.  Don't try and learn all the Chinese laws or try to find some shortcut that does not exist.  Chinese business is very fast and competitive and even if you got a slam dunk case not even local business would return the money just cause you ask.  Also, ask the attorney to sue the port authority as well.

Hopefully, if your story is accurate than the port authorities should have all of this documented and in writing.  Even a Chinese court, if it goes that far which is doubtful, should have no problem making a decision.

However, you said you didn't want to go to court.  But if you think A Chinese company will willingly give you 7000.00 just because you feel it is the right thing to do than you will have a long waiting period.  That and I can almost guarantee that you will get paid , NEVER.

Can you help me recover 1500 USD from a Chinese company.

Quoting from [mongolspar]:

Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.

I came across an interesting situation:

I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).

Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.

Thank you in advance.

Quoting from [mongolspar]:

Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.

I came across an interesting situation:

I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).

Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.

Thank you in advance.

Quoting from [mongolspar]:

Dear all, I need your help and I really don't know what to do and do not want to go to the court on this stage.

I came across an interesting situation:

I arranged a dilivery (I don't say that chinese manager always was confusing details, forgot the number of contract and wrote another number in invoice and certificate of origin, so due to his "professionalism" I've been waiting for delivery for 3 weeks) ).

Ok, no problem) Then on custom there was a removal of 6 bags, because of its unsuit conditions for reload. The matter is that I've already payed all the sum but becasue of this removal the chineese comapny owe me 7000$ which it refuse to return, telling the lamest excuses I ever heard.

The question is: Is there any authority in China where can I complain on its careless actions. Like Trade Organization or smth. like that. If you can help, write pls. its contacts.

Thank you in advance.

First if they are on Alibaba, contact customer service and report immediately.

Second, I would list the company on a board or thread.

What were the goods being shipped and what was the excuse used?

The Federal Trade Commissions, Immigrations keeps track of complaints of companies and US Amerian Embassy. The country has a Bureau of Industry and Commerce. I would file a complaint there as well. 

Hopefully, you do not have to do business with them again. I would really recommend using www.escrow.com for future international transactions. 

Hope this helps - good luck!   

First if they are on Alibaba, contact customer service and report immediately.

Second, I would list the company on a board or thread.

What were the goods being shipped and what was the excuse used?

The Federal Trade Commissions, Immigrations keeps track of complaints of companies and US Amerian Embassy. The country has a Bureau of Industry and Commerce. I would file a complaint there as well. 

Hopefully, you do not have to do business with them again. I would really recommend using an escrow company for future international transactions. 

Hope this helps - good luck!   

Oh, I am sorry  to hear that,  But I know a little, and Can`t help you.