Samples,samples,samples,how a supplier face these inquiry?
Post 1 of 11
When suppliers get inquiry from web,only 1 or 2 mails,customer will ask for samples.Now it became a problem puzzled me.
At first,I REALLY would like to supply samples to the potential customers even free.But each day,over 2 new buyer ask for samples,I will be a big problem to me.It is really a big quantity of samples,especially it will sppear everyday.I have to spend more time to check the customer is real or not,then ask colleague of showroom to prepare more and more samples,even the boss is not very satisfied with me.
Another reason,my products is embroidery,we create new design everyday by our designer,so if we supply the sample of new design,that means we have very big risk to lose the new creation in market.
So,I think this is a big problem for both buyer and seller,the buyer would not order without checking sample,the seller would not supply sample to every inquiry.
Maybe the most important question is to distinguish the real buyer.
Every one have any comments?
Or what shall I do if I want to distinguish the real buyer or refuse one only want to get samples?
At first,I REALLY would like to supply samples to the potential customers even free.But each day,over 2 new buyer ask for samples,I will be a big problem to me.It is really a big quantity of samples,especially it will sppear everyday.I have to spend more time to check the customer is real or not,then ask colleague of showroom to prepare more and more samples,even the boss is not very satisfied with me.
Another reason,my products is embroidery,we create new design everyday by our designer,so if we supply the sample of new design,that means we have very big risk to lose the new creation in market.
So,I think this is a big problem for both buyer and seller,the buyer would not order without checking sample,the seller would not supply sample to every inquiry.
Maybe the most important question is to distinguish the real buyer.
Every one have any comments?
Or what shall I do if I want to distinguish the real buyer or refuse one only want to get samples?
08 Feb 2007 18:30
Post 2 of 11
Replying to [AlexWang]:yes Alex // Paid samples NOT free your in business to make money not give it away ,, offer to pay the post
08 Feb 2007 21:55
Post 3 of 11
Replying to [opalcutter]:Thanks for your attention of this topic,yes,if after a nice communication,I will send samples to potential customer,I do not want to give up every chance.I ask only post charge with sample free.
What bother me is how to judge an inquiry of asking sample is real buyer.
What bother me is how to judge an inquiry of asking sample is real buyer.
09 Feb 2007 00:49
Post 4 of 11
Someone do not want to pay the freight of sample,I mean the first time they want my sample to check design and quality,or show it to their customer,if I should think they have no honest to develop the business?
11 Feb 2007 18:38
Post 5 of 11
Replying to [AlexWang]:Alex just think if the buyer ask every suppier on Alibaba and only 50% send him how much stock will he have for free so many do this and scam never pay or give order ..
Just think about what i have just said
samples cost money ..I do not know what you sell but even a small pin cost to make
Just think about what i have just said
samples cost money ..I do not know what you sell but even a small pin cost to make
11 Feb 2007 21:42
Post 6 of 11
Replying to [AlexWang]: Each Company sets aside a sum of money to promote their business. You should also set a mark of free samples you shall be sending each year.
We ourselves provide all the new enquiries with free trade samples. Firstly, we mutilate them so they cannot be sold. Secondly, we ask the customer to pay for shipping.
It is not that all customers who are not willing to pay for the shipping are frauds. Some companies have policies against providing their courier account numbers and some have had bad experineces in the past (like unwanted samples, misuse of courier account, etc..) Thus it is entirely up to your GUT FEELING to decide which of these customers you wanna place your best upon. Do your due diligence for such customers.
You must inform the customers providing their courier account numbers that the samples leaving your factory would be MARKED "SAMPLES" and might be mutilated. This shall deter the free sample seekers!!
Sometimes, a small wholeseller is on the look-out of new suppliers and tries his luck througha B2B site. He shall never provide any courier account nor shall he pay for the shipping, but you might geta life long customer if he likes your product!! Thus you have to be very selective and careful about the Companies to whon you send free samples............
We ourselves provide all the new enquiries with free trade samples. Firstly, we mutilate them so they cannot be sold. Secondly, we ask the customer to pay for shipping.
It is not that all customers who are not willing to pay for the shipping are frauds. Some companies have policies against providing their courier account numbers and some have had bad experineces in the past (like unwanted samples, misuse of courier account, etc..) Thus it is entirely up to your GUT FEELING to decide which of these customers you wanna place your best upon. Do your due diligence for such customers.
You must inform the customers providing their courier account numbers that the samples leaving your factory would be MARKED "SAMPLES" and might be mutilated. This shall deter the free sample seekers!!
Sometimes, a small wholeseller is on the look-out of new suppliers and tries his luck througha B2B site. He shall never provide any courier account nor shall he pay for the shipping, but you might geta life long customer if he likes your product!! Thus you have to be very selective and careful about the Companies to whon you send free samples............
12 Mar 2007 05:31
Post 7 of 11
real sample is very important to know the quality of a product, you have to be accurate in finding the serious one. trust me, they need good samples. be selective
Nadi Hatmojo
www.mayerlace.com
Nadi Hatmojo
www.mayerlace.com
07 May 2008 21:12
Post 8 of 11
Quoting from [bonjat]:
real sample is very important to know the quality of a product, you have to be accurate in finding the serious one. trust me, they need good samples. be selective
Nadi Hatmojo
www.mayerlace.com
Agree with it, I as a buyer would ask the supplier to send me the samples 1st before we could talk about the order. I won't pay any for the samples as you would know that usually we source from various supplier, imagine all supplier ask us to pay for every samples? The most I could offer is paying for the freight charges, nothing more than that!
I'm talking from the buyer's perception, and i think it's same from the supplier's view. So I think should go away with the sample charges and just charges for the freight. That's more reasonable.
21 May 2008 04:12
Post 9 of 11
Quoting from [AlexWang]:
When suppliers get inquiry from web,only 1 or 2 mails,customer will ask for samples.Now it became a problem puzzled me.
At first,I REALLY would like to supply samples to the potential customers even free.But each day,over 2 new buyer ask for samples,I will be a big problem to me.It is really a big quantity of samples,especially it will sppear everyday.I have to spend more time to check the customer is real or not,then ask colleague of showroom to prepare more and more samples,even the boss is not very satisfied with me.
Another reason,my products is embroidery,we create new design everyday by our designer,so if we supply the sample of new design,that means we have very big risk to lose the new creation in market.
So,I think this is a big problem for both buyer and seller,the buyer would not order without checking sample,the seller would not supply sample to every inquiry.
Maybe the most important question is to distinguish the real buyer.
Every one have any comments?
Or what shall I do if I want to distinguish the real buyer or refuse one only want to get samples?
we also have the same problems with yours.
we will give the samples free to the real buyer ,not all of them.
also we should be known that your item can be meets with which market ?
thence you can finding more real buyer at that market.
we also for samples are free to customer,but freight should be pay at their side.
17 Jun 2008 19:50
Post 10 of 11
Quoting from [Stella Weng]:Quoting from [AlexWang]:
When suppliers get inquiry from web,only 1 or 2 mails,customer will ask for samples.Now it became a problem puzzled me.
At first,I REALLY would like to supply samples to the potential customers even free.But each day,over 2 new buyer ask for samples,I will be a big problem to me.It is really a big quantity of samples,especially it will sppear everyday.I have to spend more time to check the customer is real or not,then ask colleague of showroom to prepare more and more samples,even the boss is not very satisfied with me.
Another reason,my products is embroidery,we create new design everyday by our designer,so if we supply the sample of new design,that means we have very big risk to lose the new creation in market.
So,I think this is a big problem for both buyer and seller,the buyer would not order without checking sample,the seller would not supply sample to every inquiry.
Maybe the most important question is to distinguish the real buyer.
Every one have any comments?
Or what shall I do if I want to distinguish the real buyer or refuse one only want to get samples?
we also have the same problems with yours.we will give the samples free to the real buyer ,not all of them.
also we should be known that your item can be meets with which market ?
thence you can finding more real buyer at that market.
we also for samples are free to customer,but freight should be pay at their side.
The problem of samples, free or paid for,freight ,etc will never go away.It is part of our business. Just use your judgement to determine the situation. When you go to the market to buy oranges,you see before you buy,some sellers offer free tasting,some don't , YES OR NO. Sweet oranges,I BUY 10 pcs. Hmmmmm
18 Jun 2008 16:32
Post 11 of 11
Quoting from [AlexWang]:1. Your stuff is not general and common, it is fashionate/designate embroidery,
When suppliers get inquiry from web,only 1 or 2 mails,customer will ask for samples.Now it became a problem puzzled me.
At first,I REALLY would like to supply samples to the potential customers even free.But each day,over 2 new buyer ask for samples,I will be a big problem to me.It is really a big quantity of samples,especially it will sppear everyday.I have to spend more time to check the customer is real or not,then ask colleague of showroom to prepare more and more samples,even the boss is not very satisfied with me.
Another reason,my products is embroidery,we create new design everyday by our designer,so if we supply the sample of new design,that means we have very big risk to lose the new creation in market.
So,I think this is a big problem for both buyer and seller,the buyer would not order without checking sample,the seller would not supply sample to every inquiry.
Maybe the most important question is to distinguish the real buyer.
Every one have any comments?
Or what shall I do if I want to distinguish the real buyer or refuse one only want to get samples?
maximum just send a cut of photo, close up and e-mail them.
2. Samples for approval only been given after order been made and deposit advance payment had been received. This is to test how serious they want to buy, or just really want a Gratis - sample... !? be confident of your design and works.
3. But nevertheless, make a clear specification of your beanding, the material, the threads, the stain/color, the density of fabrics...etc...
4. The most of you ignore are the certificates as kind of ISO, STandard nn ..etc
By certicication ( incl: test lab of materials ). actually if it is provided, there is no doubt about quality and no doubt to order...(buy)
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22 Jun 2008 08:06
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