Quoting from [takeiteasy98]:

Please contact other buyer as soon as possible,

And you must to find the reason out, if you can solve it, you could get this customer back.

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

YOU MUST CONTACT BOSS OF THE COMPANY. DONT TAKE A MESSAGE FROM A CLERK FOR  A DEFINITIVE  CANCELLATION. HE MIGHT GET BAKSHIS  FROM THE OTHER SUPPLIER  WITHOUT THE BOSS KNOWING . GET ON TO THE BOSS RIGHT AWAY. SECONDLY NEVER DEPED ON ONLY ONE BUYER  FOR YOUR  EXCISTENCE,

THAT IS EXTREMELY DANGEROUS WHICH YOU KNOW NOW . ESPECIALLY NOT CINESE BUYERS++

usually, I would like to say, it is critical to small enterprises, advance payment or L/C arrived is the founding of the contract with overseas business.

Do not think you can start production unless the deposit come to your account, and do not think the contract is a contract untill you see the money. The clients agree to buy your goods do not mean you have a new order

 

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

I think.....beofore to discuss your customer,you should:

One side,I think you could settle down the benefits a little of yours .It is very difficulty to purchase products from China at this period.Maybe it will be better after Olympic game.

Other side,try to discuss with your supplier from China,I think they also could cut down the benefits in order to overcome this difficult situation...........

I would like to share with you some situation and give you some good idea.

Michael Zeng

Cellphone:86-15869111399 

MSN: michael70431999@hotmail.com

SKYPE:zjl7043199

What is the order and how large, quantity? Try to find new buyer.

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

EUROPEANS BUYERS AND COMPANIES PLEASE AVOID THIS COMPANY http://senco.en.alibaba.com/

THEY ARE SCAM AND NOT RESPECTFULL OF THE CUSTOMERS , THEY WILL KEEP YOUR MONEY AND NEVER SEND THE PRODUCT TO YOU.I HAVE ALREADEAY PUT MANY POSTS ABOUT THEM ON ALL INTERNET TO AVOID PEOPLE TO LOSE THEIR MONEY.

AGAIN http://senco.en.alibaba.com/ IS THE WORST COMPANY YOU COULD FIND ON ALIBABA . AVOID AVOID AVOID AVOID THEM IF YOU WANT TO SAVE YOUR MONEY.

come on, you need to phone this client, and find the initial reason!

I'm sorry to hear that.


My suggestion is taking your phone up and call the boss or someone who has right to make decision in their company and make it clear what have happened. Supposing they are not satisfied with your offer(price, quality, service, etc.), you can ask them what's their target, and compare with your own. "Can we meet their requirements?" If the answer is "yes" then there's a big chance for you to regain your customer, just more negotiation; well, if your answer is "no"..why not take this chance to seek more clients? It is a big problem if you rely on one customer, no matter how big the customer is.


Good luck man!


Ken




Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

Quoting from [Anshu]:


As your nick name says, take it easy,



Try to talk to the person higher up, if necessary plan a meeting with him.



Get the information, what could be the reason for the shuffle.



If you can meet the price offered by your competitor, then go ahead. But it is not at all advisable to do business in loss.



You need to explore other parties as well. so then you should not depend on only one party for the survival.



All the Best.