oh NO!!! Buyer Canceled my Order!

sorry to hear that.

try contact the people in charge, find out the problem where is and show your sincere manner.

if it doesn't works, then you can do nothing for the deal.

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily  working for a business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

Calm down and then try to find the reason. I think you need to negotiate with your customer (the boss). Have you signed  sales contract ? If so , it should be helpful for you

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily  working for a business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

I am sorry to hear that.

The first thing came into my mind in a flash is did your customer find another supplier with lower price?

Maybe you should ask  he what's wrong and try to find out the price of other factories.

Things seem unlucky.   Wish you good luck.

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....

reduce your profit level


we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!

Sorry to hear that,but I have experience that before,I worked as a buyer  before,and then negotiate the details with supplier,when we finally agree on the contract,we received the e-mail from the client,they should concel the order,I have spent so much time on that,they only sent an e-mail to concel that,I'm crazy .But I finally discuss with them,and persuade them to execute the order,cause I have kept all the daily  E-mail discuss with the client,and won their respect,so I hope you can negotiate with your client.

Quoting from [Jana20execute08]:

Quoting from [takeiteasy98]:



we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!



And I am temporarily  working for a business company on a order.



as is known , china has suffered the price rising of the raw materials and ....




we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!




today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!




THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.




So , give me suggestions on this , we depends on this large purchaser to live !!!

I am sorry to hear that.

The first thing came into my mind in a flash is did your customer find another supplier with lower price?

Maybe you should ask  he what's wrong and try to find out the price of other factories.

Things seem unlucky.   Wish you good luck.

Quoting from [najmi]:

Quoting from [takeiteasy98]:



we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!



And I am temporarily working for a china business company on a order.



as is known , china has suffered the price rising of the raw materials and ....


reduce your profit level



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!




today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!




THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.




So , give me suggestions on this , we depends on this large purchaser to live !!!

DEAR SIRS. I CHOOSE, SOCGEN Q2 /UPDATE3/

SORRY AND THANK.         MAGDOLNA MAGYAR

I always ask my customers to sign and return the sales contract once the order is confirmed. And also ask for deposit especially when the order is big. Not many factories in China are willing to stock so much material. I barely ask factory to start anything before the deposit received. But there are many close customers always use the "long term business relationship" to skip the deposit part. If the amount is not big, I can live with it. But when the amount is big, bare in mind that deposit is a must.

Now like most other responders say you are suggested to talk to your customer again to find out the reason for cancelling. If it is because of price, you are suggested to negotiate with both parties (factory & customer). But if that is the reason for the quality, I suggest you to look for another customer. As I don't think factory can improve the quality but not further increase the price. And I hope your factory hasn't started to do anything yet. A big GOOD LUCK to you.

Quoting from [takeiteasy98]:


we've been in the cooperation for years and today my clients informed me of taking another factories' products for purchase!!


And I am temporarily working for a china business company on a order.


as is known , china has suffered the price rising of the raw materials and ....



we have to offer higher price to protect our profit , and the buyer agreed 5 days ago!!!



today they emailed me this :

We will go else where to purchase the product .Thank you for your time and effort good luck in the future!



THIS EMAIL IS NOT SENT BY THE BOSS BUT THE CLERK UNDER.



So , give me suggestions on this , we depends on this large purchaser to live !!!