Suggest to Alibaba: (Sense of ) Crisis- Center of Scam [VOTE}
Post 1 of 7
1. More publicity, by putting the official format (report) in the forum at top of the front page.
and also this :
2. The clear and brief of Conditional requirements proof and evidence as enclosure of the
report, ( proof and evidence materials that must be provided )
3. The clear and informative of to whom that the report would be addressed:
Not Only just Alibaba Team ?
- Which department is ?
- What is the flow chart of step by step process ? till get to solve or unsolve ?
- Who are the person to contact ( name, e-mail, phone, mobile etc )
- How long that each stage of process will be taken and what or how the team will
response, reply and advise the outcome to follow Up ?
4. The Such Team of SCC ( Scam Crisis Center ) must be on-line , 24 hours Live help,
Hot-line access, Advocacy, customer services, Public relations, Info-center etc likely,
The team structure could be : CS , Secretary, Law, PR, Expert, Translator, Debt -
Collector, PI, IT, etc depend on ABB's Policy and budget.
5. The SC-Center has to provide = well-cooperation and Link Access to the Authority or
even Cyber Crimes Cop and Interpol and HQ Police dept. Also each Embassy of
Countries.
Supported by the Experts of Anti-Cyber Crimes.
Hopefully these suggestion could be realized in immediately effect.
If you agree and not agree or both ( do not care) just give your 1 word reply !
and also this :
- Know Alibaba.com's Trade Dispute Policy
- http://resources.alibaba.com/topic/324679/_Report_a_complain_here_are_the_channel_to_Alibaba_.htm
2. The clear and brief of Conditional requirements proof and evidence as enclosure of the
report, ( proof and evidence materials that must be provided )
3. The clear and informative of to whom that the report would be addressed:
Not Only just Alibaba Team ?
- Which department is ?
- What is the flow chart of step by step process ? till get to solve or unsolve ?
- Who are the person to contact ( name, e-mail, phone, mobile etc )
- How long that each stage of process will be taken and what or how the team will
response, reply and advise the outcome to follow Up ?
4. The Such Team of SCC ( Scam Crisis Center ) must be on-line , 24 hours Live help,
Hot-line access, Advocacy, customer services, Public relations, Info-center etc likely,
The team structure could be : CS , Secretary, Law, PR, Expert, Translator, Debt -
Collector, PI, IT, etc depend on ABB's Policy and budget.
5. The SC-Center has to provide = well-cooperation and Link Access to the Authority or
even Cyber Crimes Cop and Interpol and HQ Police dept. Also each Embassy of
Countries.
Supported by the Experts of Anti-Cyber Crimes.
Hopefully these suggestion could be realized in immediately effect.
If you agree and not agree or both ( do not care) just give your 1 word reply !
05 Aug 2008 11:00
Post 2 of 7
Quoting from [Oneuni]:
1. More publicity, by putting the official format (report) in the forum at top of the front page.
and also this :
- Know Alibaba.com's Trade Dispute Policy
- http://resources.alibaba.com/topic/324679/_Report_a_complain_here_are_the_channel_to_Alibaba_.htm
2. The clear and brief of Conditional requirements proof and evidence as enclosure of the
report, ( proof and evidence materials that must be provided )
3. The clear and informative of to whom that the report would be addressed:
Not Only just Alibaba Team ?
- Which department is ?
- What is the flow chart of step by step process ? till get to solve or unsolve ?
- Who are the person to contact ( name, e-mail, phone, mobile etc )
- How long that each stage of process will be taken and what or how the team will
response, reply and advise the outcome to follow Up ?
4. The Such Team of SCC ( Scam Crisis Center ) must be on-line , 24 hours Live help,
Hot-line access, Advocacy, customer services, Public relations, Info-center etc likely,
The team structure could be : CS , Secretary, Law, PR, Expert, Translator, Debt -
Collector, PI, IT, etc depend on ABB's Policy and budget.
5. The SC-Center has to provide = well-cooperation and Link Access to the Authority or
even Cyber Crimes Cop and Interpol and HQ Police dept. Also each Embassy of
Countries.
Supported by the Experts of Anti-Cyber Crimes.
Hopefully these suggestion could be realized in immediately effect.
If you agree and not agree or both ( do not care) just give your 1 word reply !
Good idea...however it's hard for Alibaba to carry out your idea. I don't know why, either..
![[em10]](http://img.alibaba.com/images/eng/style/icon/emoticons_silly.gif){kind=icon}
06 Aug 2008 08:13
Post 3 of 7
Quoting from [Business in China]:OK Mod's : put it like this way ?One Scam Crisis Center
Good idea...however it's hard for Alibaba to carry out your idea. I don't know why, either..
1. Why you do not do what ever you can do in this forum ? i.e :
- Put it by Red Arrow on Top First page !? give mark on it .
- Put the address of Cyber Crimes Cops (China), Hot-Line access, E-mail,
mail box, web site, contact person officer in duty, phone number, toll free number,
mobile Cell nbr etc ........and format/procedure to make report/ask a help. ?
2. What are the oter contacts that could assist to verify and advise to solve it ?
Put it here too ??
3. Put on the front pages the Total listed/posted All Scams by A-Z in China/Alibaba
so as like Black List / Warning / Red-Light traffic etc
with a clear Title/Warning !? as like a Red Page Index A to Z and the key search
key too.
4. Not as like now ... so un - organized and slumps as like street-talkers ..in alley.
06 Aug 2008 12:55
Post 4 of 7
Quoting from [Business in China]:Be Selected to use Emoticon, in such forum as like this one with the victims and theS C C SENSES OF CRISIS to COMMUNITY
Good idea...however it's hard for Alibaba to carry out your idea. I don't know why, either..
crisis... You are suggest to be more " serious" and NO KIDDING in Public forum with
such big deep CONCERN and be " Senses of Crisis" > You are a MOD's.
06 Aug 2008 12:59
Post 5 of 7
Quoting from [Oneuni]:Quoting from [Business in China]:Be Selected to use Emoticon, in such forum as like this one with the victims and theS C C SENSES OF CRISIS to COMMUNITYGood idea...however it's hard for Alibaba to carry out your idea. I don't know why, either..
crisis... You are suggest to be more " serious" and NO KIDDING in Public forum with
such big deep CONCERN and be " Senses of Crisis" > You are a MOD's.
The Concern and reason are:
- ABB worries to loose rating, if he swept all the scamers / frauds :
will loose many members/account ( although scams ) maybe nearly a dramatic
numbers in percentage / statistic.... 20 - 25 % members (id).
- Loosing income of Membership fee ( GM & TP ) .... for sure not from the green card
members (FM) that include in it as the Victims ?
- Remember that ABB was go public...and try hard to maintain the rating and the
statistic...... to look it Big but Bronx . or Z E S
06 Aug 2008 13:07
Post 6 of 7
yes, a more easier way to report a scam would be very helpfull... but if alibaba made an icon that was too easy to find//use then they would get manymore messages than they do now.
also, making it harder to kick off scammers would lose them some money... they want a lot of money for a 'trustpass' but they dont ask for verified information from the member for that, just the money...
alibaba is not fulfilling their 'duty of care' as far as I can see.. simply saying 'buyer beware' is not good enough.. and waiting until a scam is reported is already too late...
Alibaba needs to raise the requirements for a seller to list their iems...
I suggest: no more free email to open an account, they should require top-level domain email addresses only. no more hotmail, gmail, live etc..
and:
alibaba must hand over to the relevant police forces information relating to account holders when a fraud takes place.
the failure of alibaba in checking the account holders address and other details makes alibaba a partner in the crime.
ali baba and the forty thieves is now alibaba.com and the forty thousand thieves!
14 Apr 2009 03:12
Post 7 of 7
********REPORT YOUR FRAUD EXPERIENCE TO CNN******************
Hello,
We on the Alibaba community need to have our voices heard. Too many people have been scammed on Alibaba by companies like Hongkong Leiming Ltd. Will this keep going on? Alibaba needs to take the next step to shut fraud operations down to protect the consumer. This will affect B2B relations between the two nations. I am from the US and i have already promised myself that i would never do business with overseas company again. When will this trust be restored? Not soon. My experience will definately be heard to protect other people.
Go to this link and report that you've been scammed on Alibaba.com. Also tell CNN if Alibaba.com has taken off the vendor information since you reported it to them. Also don't forget the name and country of the vendor that took your money. Most importantly, state to CNN that this type of fruad happens to many people everyday.
http://www.cnn.com/feedback/forms/form11b.html?1
Please contact CNN to help report fraud cases. I'm sure Alibaba won't do anything about it.
Hello,
We on the Alibaba community need to have our voices heard. Too many people have been scammed on Alibaba by companies like Hongkong Leiming Ltd. Will this keep going on? Alibaba needs to take the next step to shut fraud operations down to protect the consumer. This will affect B2B relations between the two nations. I am from the US and i have already promised myself that i would never do business with overseas company again. When will this trust be restored? Not soon. My experience will definately be heard to protect other people.
Go to this link and report that you've been scammed on Alibaba.com. Also tell CNN if Alibaba.com has taken off the vendor information since you reported it to them. Also don't forget the name and country of the vendor that took your money. Most importantly, state to CNN that this type of fruad happens to many people everyday.
http://www.cnn.com/feedback/forms/form11b.html?1
Please contact CNN to help report fraud cases. I'm sure Alibaba won't do anything about it.
01 May 2009 09:55
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