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What can you do if you get scammed in China?
Post 1 of 208
Business in China Moderator
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[em2][em2]

I'm very happy today as we just received a Thank-you Letter from our customer in Australia this morning. They were ripped off more than 25000 USD last June by a Chinese supplier in Wuhan city.  The supplier neither delivered the goods nor refunded their deposit.  With our professional service in China, they got back their money successfully at the end of this July ( nearly one year passed after their payment in China ).  We won the game !

Anyone who had the same cases in China can contact our customer for details. The case in details can be available for your reference if you want to get back your money in China!

Do not forget to sign a formal Purchase or Sales Contract with any of your suppliers in China before payment.  A pre-shipment QC inspection is very necessary if your order is large enough.  Take care, everybody!  Please feel free to ask me any question related.

What can you do if you get scammed in China?
Here are my answers to this question:

1. If your supplier is a registered factory or company in China, you can go and meet local officials in person, seeking help from local government authorities in China. Normally you can contact following organs in China:
AIC (Administration for Industry &Commerce), Tax Bureau, Fair Trade Department with Ministry of Commerce and local Police Station etc.
2. If your supplier is not a registered factory or company in China, you can contact local Police Station if you know their Chinese name and ID in China.

No matter what kind of your suppliers is in China, you're required to report your case in details in Chinese to local officials if you need their help. Most of local officials know nothing about English and it's hard to crack down any case with their created English names online. For example, in China, there are nearly 300000 people sharing the same Chinese name 'Zhang Wei'. Normally local officials will help you out if you or your authorized Rep reports the case to them in person in China, and the scammer can be heavily fined or forced to refund you as soon as possible. But sometimes the scammer is too crafty to be caught in China and also some local officials are badly corrupted in China and they are not willing to help you out sometimes. So Case-Report with enough proof is not 100% sure to get your money back esp when you do not sign any contract with your suppliers before.

If local officials do not help you out, you're suggested to make a small biz investigation to collect enough proof on their daily business activity in China, then consult local law firms and get ready to sue the bad supplier for their bad credit in China. By this way, you can get back your money in China; at least your supplier will suffer more from your case in China if you take above measures.

Basic Tips for doing business in China

1. Do not forget to check out their Business License and Export License with local officials before payment in China! You can also have to ask them for their full company name in Chinese sometimes.
2. Do not forget to audit and inspect them in person if your order is large enough.
3. Do not forget to sign a formal Purchase or Sale Contract if your order is large enough. Please have a look at this article to learn more regarding Checking a formal contract in China:
http://**** 
4. Do not forget to conduct a Pre-shipment Inspection or During-production QC Inspection if your order is large enough in China.
5. Do not forget to ask your supplier directly for their ID information if your supplier is an individual in China, esp. when you buy from them online (but sometimes you will get a fake ID number).
6. Do not forget to ask your supplier directly for their foreign references if your order is large enough in China
05 Aug 2008 08:23
Post 2 of 208
ice-creamsundae1
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Quoting from [ice-creamsundae1]:

Quoting from [dozerbull]:

Quoting from [Business in China]:

[em2][em2]

I'm very happy today as we just received a Thank-you Letter from our customer in Australia this morning. 

I am that person from Australia, and I cannot thank Justin and his team enough for getting my $25,000 back.  We can certify that Justin Yuan and his team has got back our money from a supplier in Wuhan, China.  They are really great !!!  Anyone is free to contact me for their reference in Australia!!!

My husband and I really thought we had seen the last of the money, and although I tried on average once a week to get the company to return our money, i was never able to get any response from them. They mostly just ignored my emails and when i tried to telephone they would just hang up.

One day I came accross Justins postings on Alibaba and seen where he was giving advise to people about doing business in China. I then seen where he had gone into business for himself, i wondered if there was any way he could get our money back for us and I contacted him.

My husband was very sceptical about spending any more money on this but I convinced him it was worth trying, and Justins small fee ended up being the best thing we could of done. HE SUCCEEDED  and got our money back , we could hardly believe it.

Justin kept me informed on a daily basis what steps he was taking to get our money back, and I must say he acted with the utmost proffesionalism, I was impressed and I  would not hesitate in reccomending his services to any one doing business in China.

I would just like to say to Justin and his staff a VERY BIG THANK YOU...just as well i am in Australia and you are in China or it would have been a VERY BIG HUG.[em19]


hi, i'm got scam by this company, i hjave pay $780US for 5pcs watch mobile phone. but now is 3 months but they never reply and i'm never see my items.

the person scam me in this company contact details are

  • Contact Person: Ms Erica
  • Tel: +86-755-83958416
  • Fax: +86-755-83958406
  • Inquiry: sales@topwaye.com
  • Complain: erica@topwaye.com
  • MSN: topway-tech@hotmail.com
  • Skype: topway-erica
  • TradeManager: cntopwaye
  • www.topwaye.com
  • www.topwaye.en.alibaba.com



  • can anyone please help me to get money back
    27 Aug 2008 08:51
    Post 3 of 208

    so many bad news , i don't understand why they can do that . why do not honest business.

    Hope the everything would be better and better .

     I'm betty working in a xia men company, say hello with everybody here.  we're not sure that can help you to solve everything , but we are ensure try our best to solve it as we can do.

    the below have my contact detail, if have any question or inquiry please feel free contact. when we received it ,we will try our best deal with it at once

    Please contact via trade manager..Moderator 

    29 Aug 2008 00:24
    Post 4 of 208
    Safaaaaa
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     Dear Sir

    Yes I scammed from supplier in China .

    How you can help me, I'm not in China , I'm in Kuwait. can you help me ?

    Please contact me ASAP.

    Best Regards

    Safa Humaideh

    29 Aug 2008 06:37
    Post 5 of 208
    icac
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    Quoting from [dozerbull]:

    Quoting from [Business in China]:

    [em2][em2]

    I'm very happy today as we just received a Thank-you Letter from our customer in Australia this morning. 

    I am that person from Australia, and I cannot thank Justin and his team enough for getting my $25,000 back.  We can certify that Justin Yuan and his team has got back our money from a supplier in Wuhan, China.  They are really great !!!  Anyone is free to contact me for their reference in Australia!!!

    My husband and I really thought we had seen the last of the money, and although I tried on average once a week to get the company to return our money, i was never able to get any response from them. They mostly just ignored my emails and when i tried to telephone they would just hang up.

    One day I came accross Justins postings on Alibaba and seen where he was giving advise to people about doing business in China. I then seen where he had gone into business for himself, i wondered if there was any way he could get our money back for us and I contacted him.

    My husband was very sceptical about spending any more money on this but I convinced him it was worth trying, and Justins small fee ended up being the best thing we could of done. HE SUCCEEDED  and got our money back , we could hardly believe it.

    Justin kept me informed on a daily basis what steps he was taking to get our money back, and I must say he acted with the utmost proffesionalism, I was impressed and I  would not hesitate in reccomending his services to any one doing business in China.

    I would just like to say to Justin and his staff a VERY BIG THANK YOU...just as well i am in Australia and you are in China or it would have been a VERY BIG HUG.[em19]

    Please somebody tell me how I can contact Justin to help me.  I have been scammed for a rather small amount of money compared to some.  I can't believe that there are so many dishonest and untrustworthy people/organisations out there.

    Anybody reading this - stay away from Gaz Inc., now known as Aquos Inc.  She took my money through Western Union, gave me an EMS tracking that doesn't exist and I haven't seen the goods.  Ha, she's laughing all the way to her next extravagant holiday probably!!

    How can we stop these dodgy people/organisations.

    Ever heard of Alibaba & the 40 thieves - well, Alibaba.com. - Tell me how are you going to stop your thieves!!!!!!?????  Perhaps a feedback channel would let other buyers learn whether these traders are legitimate.

     

    30 Aug 2008 02:31
    Post 6 of 208
    soistar
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    Hi
    good news, myself trying to get help and ones come to half way and company/person who scammed me promiss to return money but never did
    try polis and other company in china but no help from any.pay 1400 usd
    regards

    31 Aug 2008 23:05
    Post 7 of 208
    I w  been scamed by third year gold suplayer and trust pass member Shenzhen Emlo Electronic. I paid 1320 USD and didnt recive nothing. False tel,... Is there some company in China that It could derail money? Best regards.

    Jernej

    02 Sep 2008 06:03
    Post 8 of 208
    lhklein
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    Quoting from [pikolino]:

    I w  been scamed by third year gold suplayer and trust pass member Shenzhen Emlo Electronic. I paid 1320 USD and didnt recive nothing. False tel,... Is there some company in China that It could derail money? Best regards.

    Jernej



    I was scammed by a company in China -

    Wenzhou Longwan Plastic Additives Co - I placed an order for chemicals on 7/25/08 paid in full (stupid me) $9500.00 got sales contract and have not heard from them since 8/4. They told me they had to wait until after Olympics to ship, and now that is over I still cannot get a response from them. My shipping agent has also tried but no luck. I do alot of buying in China this is a first for me, it's terrible. Any suggestions would be appreciated.

     

     

    04 Sep 2008 14:03
    Post 9 of 208
    cbteez
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    Yongkang Kingloong Hardware Weighing Equipment Manufactory

    Contact Name is Bruce Lee.



    DON'T DEAL WITH THIS COMPANY!!!

    HE WILL ANSWER ALL THE QUESTIONS YOU HAVE, THEN YOU ORDER AND SEND YOUR MONEY, AND HE DOESN'T ANSWER ANYTHING ELSE AFTER YOU MAKE PAYMENT, JUST TAKES YOUR MONEY AND RUNS.

    12 Sep 2008 21:40
    Post 10 of 208
    Business in China Moderator
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    Quoting from [lhklein]:

    Quoting from [pikolino]:

    I w  been scamed by third year gold suplayer and trust pass member Shenzhen Emlo Electronic. I paid 1320 USD and didnt recive nothing. False tel,... Is there some company in China that It could derail money? Best regards.

    Jernej




    I was scammed by a company in China -

    Wenzhou Longwan Plastic Additives Co - I placed an order for chemicals on 7/25/08 paid in full (stupid me) $9500.00 got sales contract and have not heard from them since 8/4. They told me they had to wait until after Olympics to ship, and now that is over I still cannot get a response from them. My shipping agent has also tried but no luck. I do alot of buying in China this is a first for me, it's terrible. Any suggestions would be appreciated.

     

     



    You're suggested to report your case in details to local officials in China or book a Case-report service from a professional business service company in China. Please contact me for any question relalated. Take care!
    15 Sep 2008 21:47
    Post 11 of 208
    Suresh Menon
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    Just do not trust the Chinese. Thats the easiest way to stay clear of the scammers. I just lost $2500 to an Internet company. Kingsan Technology. Shameless Chinese. They dont work for a living, but live off someone else's money. Wish the Chinese all the very best. Shame.
    20 Sep 2008 05:37
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