hello all

i am pritty new on alibaba and i love it - almost. the choise is huge and many supplier listed with thems products.

first point which is really anoing (for me as buyer) i have to request every time the price.

the second point which is more anoiing is following (experience over the last 6 buyings)

i looked in alibaba for the products i want. first - you have to apply for a price. some companys take for a replay really time (i dont want call any comany names). after we discussed about the product and the condition we discussed about payment. here the next point - why nobody accept creditcard ? (sure - on that way i can request my money back). everybody for china and Usa promiced before money was transfert everythink - sure we ship it by tomorrow. after the money was transfert by western union - prompt on the next day the messages - delay because of quantity problems. but they know that before as well. on the following days exactly the same - dalay - dalay - delay.

first point - the business (buying from products) i made because of lieings (will shipped tomorrow)

second point - i have no problem if the comany tell me we will ship it in 2 weeks - then everybody knows where is the status and can organize (that delay cost me a lotz of money and i speak about over 10.000 dollar) - because of lieings

what to **** the supplier have in they mind - i will buy again there ?

i am german, a business for me looks like:

talk about products, buy it, agree a delivery date, DELIVERY WILL BE DONE on the agreed day - that is sure by german people

i am sick of - sorry's, of the word's "problem" or "delay" or "tomorrow"

what can i do in such kind of case - and that is everybody which i dealt whit - exept a UK company

please advice

how can i avoid such kind of story - i just want buy anything

Quoting from [tablette]:

hello all

i am pritty new on alibaba and i love it - almost. the choise is huge and many supplier listed with thems products.

first point which is really anoing (for me as buyer) i have to request every time the price.

the second point which is more anoiing is following (experience over the last 6 buyings)


i looked in alibaba for the products i want. first - you have to apply for a price. some companys take for a replay really time (i dont want call any comany names). after we discussed about the product and the condition we discussed about payment. here the next point - why nobody accept creditcard ? (sure - on that way i can request my money back). everybody for china and Usa promiced before money was transfert everythink - sure we ship it by tomorrow. after the money was transfert by western union - prompt on the next day the messages - delay because of quantity problems. but they know that before as well. on the following days exactly the same - dalay - dalay - delay.

first point - the business (buying from products) i made because of lieings (will shipped tomorrow)


second point - i have no problem if the comany tell me we will ship it in 2 weeks - then everybody knows where is the status and can organize (that delay cost me a lotz of money and i speak about over 10.000 dollar) - because of lieings

what to * the supplier have in they mind - i will buy again there ?

i am german, a business for me looks like:


talk about products, buy it, agree a delivery date, DELIVERY WILL BE DONE on the agreed day - that is sure by german people

i am sick of - sorry's, of the word's "problem" or "delay" or "tomorrow"

what can i do in such kind of case - and that is everybody which i dealt whit - exept a UK company

please advice

how can i avoid such kind of story - i just want buy anything

Hey ,man , maybe that's the different philosophy on western / eastern companies.


especially ,german company emphasized most on the time .


let me tell you something about the eastern style of business: eastern business man emphasized much on the OPPORTUNITY ,they would firstly grab the opportunity regardless of the possibility to make it and then try to keep negotiating with you of payment/delivery date .. and so on .


One thing you could do is to find a Chinese agent , and you should have a very sincere conversation with him and make sure he know the bad result of the date postponing and as he is in the local place with local language ,he has more control over the whole production and delivery .


have a great luck

Quoting from [skysweden]:


Hey ,man , maybe that's the different philosophy on western / eastern companies.



especially ,german company emphasized most on the time .



let me tell you something about the eastern style of business: eastern business man emphasized much on the OPPORTUNITY ,they would firstly grab the opportunity regardless of the possibility to make it and then try to keep negotiating with you of payment/delivery date .. and so on .



One thing you could do is to find a Chinese agent , and you should have a very sincere conversation with him and make sure he know the bad result of the date postponing and as he is in the local place with local language ,he has more control over the whole production and delivery .



have a great luck

i understand what you are saying, but sorry, if i should look for a "local" delivery agent then that site is useless.

i mean what you do - you buy anything and then you wait till your product is delivered ?

what will you tell your customer ?

you have no delivery date - which is the most importend think, because time is money. and be honest, i would know what the comany's think - i am happy whit that service - i would by again there ?

i really dont care about money but some product's i get only there. the calculating is very easy. is i would pay in germany 2000 euro more for the same product, i have it in in one day, if i wait 2 weeks - you can calculate self how many money i loose


but on the end, that is a easy contract.

both partys agree a business/contract, my part of the contract is to choose the product agree a delivery date and pay, the part of the delivery comany is to take the money and deliver.

now - following happen. the comany does not fullfill the contract. the contract was generated from lie's (because the know that before that they can't deliver on the promiced day)

the conclusion is easy. can i make the comany claimtodamages ?

if the contract partner would be honest - maybe i would not my anything there.


how you guy's (chinese) build a house ?

if nobody know's when the windows will be delivered ?

a business runs with a schedule. everythink must be organized but in that case i am not able to organize anything because i dont know when will the goods arrive. and that cost me a lottzzzzz of money and that make me angry


i have no problem if anybody tell me that they need 2 weeks to deliver but not every day tomorrow - that make business not atractive. not for the business and not for the end customer.


look forward to hear again from you

juergen

It is true that Chinese people have different perspectives on business than foreigners. Perhaps foreigners should accept these differences if we want to do business in China, or perhaps the Chinese who want to do business with foreigners should do things the way their customers expect.

You can't tell a business how to do their business, but Chinese factories that work this out for themselves and start to do things the way their foreign customers expect generally see the benefits of this by repeat orders. The Chinese factories that stick by the way that the local market accepts often have more trouble.

first point which is really anoing (for me as buyer) i have to request every time the price.

Most suppliers in China will not state prices on their websites as price is all about negotuation, order sizes, order timing, packaging requirements, currency exchange etc. Yes it is inconvenient not having handy prices but you are better off for this fact as you can generally get better prices this way.

after we discussed about the product and the condition we discussed about payment. here the next point - why nobody accept creditcard ?

The business conducted on alibaba is largely manufacturing type business based upon large quantities. Even back home credit cards are largely used for retail purchases not bulk orders. Credit cards are not widely used in China full stop, and this has nothing to do with international trade, but with banking regulations in China. There are more mainstream payment methods for buying in China that you should learn about and select from according to your needs.

talk about products, buy it, agree a delivery date, DELIVERY WILL BE DONE on the agreed day - that is sure by german people

If it was easy to buy in China then everyone would do it themselves including your customers. So you need to use these difficulties to your advantage. Why not try including a clause in your purchase contract stating a final ex-works delivery date of seven days after the factory promised date. Then include a percentage fine for each day the production is late after that date. It is rather impractical to enforce this, but the inclusion up front may get the message across to the supplier that you won't accept delays and gives you a point for argument when they give you those delays - ship late and you get less money!