They are suspicious, they told me that they are trust pass member here on Alibaba, but I can't find them. They have a VAT number and I checked it- it's OK.
Finaly I make a deposit on Western Union and then happened this, they make no contact to me for 2 days, so I picked up the money (-20¬ fees).
![[em8]](http://img.alibaba.com/images/eng/style/icon/emoticons_cry.gif){kind=icon}
I'm posting all our conversation, please look and make an opinion, you must read from down to up:
___________________________________________________________________ _
Hello again,
For the first, we have not a free domain to our webpage. We pay $ 189 for this webpage with domain each month. For the second we don't have any customer service within phone. Just e-mail. You have got information about this before.
If you wan't to but this 5 units, please transfer the money back to us and give us a copy for the receipt and we will ship your goods within 24 h after receiveing payment. Delivery after 3-5 days by EMS or UPS.
We can pay half the fee for Western Union this time. Just deduct the price for the phones.
__________________________________________________
> Date: Fri, 25 Jul 2008 10:38:35 +0200
> From: jovanek@volja.net
> To: eurosell@live.se
> Subject: Re: about ordering
>
> Hi.
>
> I don't know what to say.
>
> Why didn't you notify me before you gone?
>
> The money was for 2 days on the Western Union account, I told you that I
> put it on and you made no contact with me, so I become worried.
> Yesterday I gone to bank and withdraw all the money except fees (20 ¬),
> I think if you are a serious company you'll notified me about education
> or maybe you'll told about this to your collaborator or boss (isn't
> write somewhere that your company have 10 -15 employees).
> Now I become more skeptical, is this company real or another scam? Now I
> know for sure, because you didn't gave me a phone number, on other
> 2 phone numbers which I was found on some net pages and nobody answered
> when I called them, your web page is from some free domain.
>
> And even if I'm wrong, how can now I trust you? Who can return back my
> fees, if I deposit again then I lost 40¬ total for fees?? :-(
>
> BR, Jani.
>
> ------------------------------------------------------------------------
> Eurosell Nordic AB wrote:
> > Dear Jani
> >
> > Western union in sweden just e-mailed us and told us that you have
> > take back the money??
> >
> > You don't want to continnue with your order.
> >
> > *Med vänliga hälsningar / With Best Regards / Mit freundlichen Grüßen*
> >
> > Mr. Andreas Nilsson
> > *Sales assistant*
> >
> > Eurosell Nordic AB
> > - a Swedish registred limited company.
> >
> > Our VAT-NO: SE556347-909501
> >
> > _Visit us on the web: __www.eurosell.dinstudio.se_
> > _ _
> >_____________________________________________
> > Sorry that we have not answer your e-mail.
We have been on education yesterday and today. Just returning from Danmark, I will spoke to our financial department and se if they can pick out the money and after that we will ship the goods. Hopefully tomorrow...
Regards,
> >
> >____________________________________________
> >
> >
> >
> > > Date: Wed, 23 Jul 2008 15:02:59 +0200
> > > From: jovanek@volja.net
> > > To: eurosell@live.se
> > > Subject: Re: about ordering
> > >
> > > Hi.
> > >
> > > Why don't you contact me?
> > > Don't tell me you are a scammer?
> > > Please contact me in 24 hours.
> > >
> > > BR, Jani.
> > >
> > > ------------------------------------------------------------------------
> > >
> > > > Hi.
> > > >
> > > > Yesterday afternoon I sent you a mail, did you got it?
> > > > It was in all about payment.
> > > > Please contact me asap,
> > > > thank you, Jani.
> > > >
> > > >
> > > >___________________________________________
Dear,
I will send the invoice to you later on today, at the moment I'm out of office.
When can you transfer the money?
Med vänliga hälsningar / With Best Regards / Mit freundlichen Grüßen
Mr. Andreas Nilsson
Sales assistant
Eurosell Nordic AB
- a Swedish registred limited company.
Our VAT-NO: SE556347-909501
>
> ------------------------------------------------------------------------
> Eurosell Nordic AB wrote:
> > Yes we can let you mix the orders but not for just this 2 products.
> > MOQ is 5 units of each because this is NOT a standrard product and we
> > can't open the boxes. You can order 5 PSP or 5 Nintendo If you wan't.
> >
> > Mr. Mathias Martinsson is one of our financial assistants, I'm only
> > working with selling/customer service.
> >
> > *Med vänliga hälsningar / With Best Regards / Mit freundlichen Grüßen*
> >
> > Mr. Andreas Nilsson
> > *Sales assistant*
> >
_______________________________________________
> >
> > > Date: Fri, 18 Jul 2008 10:32:46 +0200
> > > From: jovanek@volja.net
> > > To: eurosell@live.se
> > > Subject: Re: ordering
> > >
> > > Hi.
> > >
> > > In the middle of this mail you wrote that I can make a mixed order (I
> > > marked it red & bold, look somewhere in the middle) and now you say
> > that
> > > I can't, why?
> > > I has also one question about Western Union recipient; who is Mathias
> > > Martinsson? Can I get your firm phone to make a contact?
> > >
> > > Thank you, Jani.
> > >
> > > ------------------------------------------------------------------------
> > >
> > > Eurosell Nordic AB wrote:
> > > > Dear Jani,
> > > >
> > > > You cant order 2 and 3 of this products. You have to order 5 units of
> > > > each product?
> > > >
> > > > Do you want us to send 5 PSP Black and 5 NINTENDO Red to you?
> > > >
> > > > Total cost will be 950 USD or 5700 SEK (Swedish Krona)?
> > > >
> > > > Please return with your full name and address where to send the
> > > > phones. The manual language and menu language will be English.
> > > >
> > > > Europa charger included.
> > > >
> > > > Go to Western Union and tell them that you want to send 5700 in
> > > > Swedish Krona to following person.
> > > >
> > > > Name: Mathias Martinsson
> > > > Address: Kungsgatan 8
> > > > Postalcode: 25221
> > > > City: Helsingborg
> > > >
> > > > Return to me with MTCN-no and total amount in SEK and EUR/USD and the
> > > > name and address of the sender if it's not you how transfer the money.
> > > >
> > > > *Med vänliga hälsningar / With Best Regards / Mit freundlichen Grüßen*
> > > >
> > > > Mr. Andreas Nilsson
> > > > *Sales assistant*
Hot Topic Recommend
A good learning for me. I should give my cell phone munber to my customers next time :)But my English is not good. So i like email better than phone sometimes.
We also suggested our customers to use WU sometimes, because it will save our handling charge when we receive the small payment. For example, our customer need to pay sample courier charge about USD80 to us. Maybe the WU is much better. If they wire the money to our company 's bank account, oh my god, half money will pay to the bank! ![[em2]](http://img.alibaba.com/images/eng/style/icon/emoticons_laugh.gif){kind=icon}
If trust each other, the business can be going on.
If not, then stop. No one will be lost.
Good luck.
Dear Jani,
I cnn understan your mood,that's right the Swedish Company do not well
do a good job!They should have contact you and keep you undate!
I think you can also learn from this experience that ,in the business world,we should confront so many unexpect things,and we must be careful to deal with all the matters,
Just as one friend in the forum said:Use the logic,and think it this way,you have saved yourself hundreds of dollars,
That's right all of us should pay attention to this ,and it is important to be a
honest businessman!
A good business relationship is built on mutual understanding and trust!
All shall be well,after all tomorrow is another day!
Regards
Jennifer
I made a 1 big mistake (and I think this is an nobie mistake), I was to IMPATIENT, and because of this I made a money deposit even if I was skeptical.
So to all who they are searching for good suppliers, the first rule is:
- don't be IMPATIENT
Again, thank you all, Jani.
Quoting from [aphilipson613]:Quoting from [Egernia]:I think that you would be foolish to send more money to this guy.
If the company is so big that they have a financial department and training etc then they would not be using Western Union for payments and the payments would certainly not be sent to an individuals name. You have to use logic here.
Clearly a scammer and you have saved yourself hundreds of dollars.
RE: SWEDISH COMPANYTHE COMPANY IS A BONA FIDE COMPANY AND YOU SHOULD DEFINATELY DO BUSINESS WITH THEM. SWEDEN IS A COUNTRY OF PROFESSIONAL BUSINESS PEOPLE AND A RICH COUNTRY AS WELL AND YOU WILL MAKE A MISTAKE BY NOT CONTINUING YOUR RELATIONSHIP WITH THEM.
RGRDS
ALLAN PHILIPSON
NEW YORK
APHILIPSON613@AOL.COM
845 362 0201
CELL 845 659 8079
it doesn't matter which country you are from. You scam, you scam.
Quoting from [kokotj]:
I must thank you all for the answers, they are beyond my expectations (in positive meaning).
I made a 1 big mistake (and I think this is an nobie mistake), I was to IMPATIENT, and because of this I made a money deposit even if I was skeptical.
So to all who they are searching for good suppliers, the first rule is:
- don't be IMPATIENT
First rule
If things seems to be too good to be true,then its not true.
do you really think its possible to sell n95-8gb for 140u$ and get profit from it,if you think so then learn your lesson and be scammed.
Quoting from [Egernia]:Fair enough. I have edited my earlier post as it was pre-emptive of me to use the word 'scammer'. I guess that I am skeptical when the red flags of WU and foreign brand name products come up. Just reflex action I guess.
I have some problems with the situation described above and since you are here on the forum it might be a good chance to clear those up.
As mentioned above, payments made to individuals on behalf of companies is something that scammers do. Sure there may be legitimate reasons for this, you mention time as being one, but there are other more secure payment methods that you could offer to customers that are also quick. Given the environment of the internet you may want to reconsider your practices or in the very least reassure potential customers by providing them with full information and without delay.
I think that the customer has a pretty good question that seems to have gone unanswered. If you knew in advance that you were going to be out of the office then why didn't you tell him that and/or make plans for someone else to help out. It seems that he had no number to contact your whole company on - is he missing something here or is there no telephone and street contact information on your website. Were all 14 members of your company out of the office at the same time? Surely you can understand the customers concerns when he sends basically a cash payment to someone he does not know and then hears nothing from the seller.
Why wasn't the payment removed from WU in two days? Well I am not sure that a scammer would always take the money ASAP as he knows that he has time before people discover the scam, so I don't think that this verifies your company.
I am interested in your supply of the products you sell. According to what you wrote in your emails to the customer you have a range of brand name products from different brand name companies. Where do you source your products from (Of course I am not asking for an exact location just what avenue you obtain your products)?
I have removed the reference to scammer from my earlier post as you are correct that this was an unsupported conclusion, but I stand by my other comments until I see reason otherwise. I am an honorable person and will certainly admit I am wrong if there are reasons for all of the above.
It will be interesting to hear from you again as we don't often have the chance to hear both sides of the story here.
PLEASE SEND E-MAIL TO eurosell@live.se
Dear Ladies and Gentlemen!
I think, after a while I shall give you the fair and exact answer. It is serious company or a deceit!!! The information will be authentic and checked up. That the company present also exists since 1989 is a truth. But here all rest we learn after a while. I have an offer: I now at a forum shall open a new theme: It is possible to trust or not!!! I Ask all who had positive experience or negative to inform the information on this theme. Can then it will be easier to us to do purchases or not get on a deceit. All of success!
it is a serious discussion. Hope eveything is ok with all of us
Have any of you even had a look at there website before you made any statement???? Nokia N96 @ 220 USD,
Nokia N95 @ 200 USD,
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Eurosell I note your comment about sending an email but I would prefer not to. I do welcome you to contact me on TM though and will send you a request via TM now which you can respond to next time you log on.