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Is it good to reply customers on weekends?
Post 1 of 5

Yesterday I received two letters from my customers, and I replied them although yesterday was Sunday. My collegue told me it was not good to reply them on weekends as they might consider our company is out of normal and strict management. Maybe they will treat  us as a small company, do you agree with him?[em9]

20 Jul 2008 18:46
Post 2 of 5
Quoting from [laughter]:

Yesterday I received two letters from my customers, and I replied them although yesterday was Sunday. My collegue told me it was not good to reply them on weekends as they might consider our company is out of normal and strict management. Maybe they will treat  us as a small company, do you agree with him?[em9]

 

Dear Sir/Madam,



I don't think it was not good to reply them on weekends. If I were your customers, I will not pay much attetion to the date which you send the e-mail to me.  The only thing I will care is efficiency. Don't worry too much! 

21 Jul 2008 02:59
Post 3 of 5
I agree with the upstair,what we should do is reply the customer as quickly as possible,no matter what day it's that day. 
21 Jul 2008 21:00
Post 4 of 5
Quoting from [Carolhsu]:

Quoting from [laughter]:

Yesterday I received two letters from my customers, and I replied them although yesterday was Sunday. My collegue told me it was not good to reply them on weekends as they might consider our company is out of normal and strict management. Maybe they will treat  us as a small company, do you agree with him?[em9]

 

Dear Sir/Madam,




I don't think it was not good to reply them on weekends. If I were your customers, I will not pay much attetion to the date which you send the e-mail to me.  The only thing I will care is efficiency. Don't worry too much! 



Thanks for your kind reply! I am so happy to hear that what I did wasn't wrong. Thanks for your support and pulling me out of puzzle. [em2]

21 Jul 2008 21:39
Post 5 of 5
Quoting from [candysuer]:


I agree with the upstair,what we should do is reply the customer as quickly as possible,no matter what day it's that day. 

Many thanks for your reply! I am quite clear now. Thanks! [em2]

21 Jul 2008 21:40
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