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How to enjoy the happiness of communication with clients
Post 1 of 43

In fact , I like this position -- overseas sales.  Most important, I enjoy the happiness of communication with overseas clients.  Most of them are very intelligent, smart, humorous  and kind. They teach me a lot on life and work.

So please be kind and friendly to treat every client as friend.  Friendship comes first, business comes second.

11 Jul 2008 19:05
Post 2 of 43
Quoting from [good mood]:

Quoting from [Yjim_CYSM]:

Quoting from [szxrsyuki]:




i wanna chat with them,but the key point is that they give little respose to what i said.




maybe my chat happens at the wrong time.




do u think so?





Yes, you maybe right. Chatting needs the right time . But mostly, it depends on you and yourself. 

You should ask for youself some questions:  Have you understood what the clients wants clearly ? Have you known their companies , their history, foreign manners in the culture from clothing , dining , social etiquette, custom taboo and so on. ?

It yes, you will find chatting will become easier. Being a talkative sales person is not easy.You need to read many books on thers fields.  [em1]




Would you please recommend some books?Thanks.


Well, I don't know ,maybe you can find some books about these related books in Dangdang.com.  Perhaps some tourist books can help you.
18 Jul 2008 06:29
Post 3 of 43
Quoting from [LuLu]:

You must be a friendly man. [em19]  Be friendly to your customer and gain respective. Do bussiness and make friends.



Thanks [em2]
18 Jul 2008 06:31
Post 4 of 43
Quoting from [veraleaf]:


Clients like a baby, Realy? I can't get you. Can you explain it clearly?



Clients like a baby, means you need pay attention to them. Sometimes you can send some greetings or wishes to them, thery will appreciate what you have done.  No client would like to place an order to you at once. They also need time to evaluate you and your company. After that , if they think you are a trusted partner, they only place an order to you. The time of order placed maybe one month( fast), or one year ( middle), or two years.(longest). I have a friend who is an export sales , told me that he have been keeping follwed up with a oversea client for over  one year. At last , this client placed a big order to him. He was happy to death. But he think he deserve it.

So are you ready for this sutiation if he was you ? but on condition that  first you don't know when the clients wil place an order , of course. .

Clients like a baby, we need time , careness, kindness and more patience to do business with them. [em2]

18 Jul 2008 06:39
Post 5 of 43
Quoting from [yolandayuyan]:

Quoting from [Yjim_CYSM]:

In fact , I like this position -- overseas sales.  Most important, I enjoy the happiness of communication with overseas clients.  Most of them are very intelligent, smart, humorous  and kind. They teach me a lot on life and work.

So please be kind and friendly to treat every client as friend.  Friendship comes first, business comes second.




Very happy to hear it.I had same feelings to you one year before when i was working as export sales.But i met some not so friendly foreigners either.So be careful to every customers.Of course,your good service and products wins respect from them.Both of you treat each other like brothers or sisters.That is the happiest time during the work.Anyway,i am sure you will be successful keeping enthusiastic to communication.



Well, thanks very much for your agreement. In fact , being a good export sales is not  so easy. You have to learn a lot for this export field. I have met many kinds of business foreigners. But if your price and goods meet their expectation , they still like to do business with you.  Some times, when we are become familiar, they can tell us a lot ,about his business, his family, his hobbies and so on. You can learn a lot from them. [em1]

Although sometimes we came across some difficulties  in Export, as an export sales, we still keep enthusiasitic about work and life. Do you think so ? 

18 Jul 2008 06:42
Post 6 of 43
yanz_43
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 can  u help get instance there in your country....

because i need money for my financial support my studying in college....

can u help have a that can make me survive to my family......







                          


                                                                                  please help for this financial support...

                                                                                                      thank you...
19 Jul 2008 04:58
Post 7 of 43
apple-products
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Quoting from [Yjim_CYSM]:

In fact , I like this position -- overseas sales.  Most important, I enjoy the happiness of communication with overseas clients.  Most of them are very intelligent, smart, humorous  and kind. They teach me a lot on life and work.

So please be kind and friendly to treat every client as friend.  Friendship comes first, business comes second.



-------------------------------------------------------------------------------

 

Just treat customer as your girlfriend,don't be so kind,don't be so rude[em3]

20 Jul 2008 03:34
Post 8 of 43
Kidd
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Besides friends, I also regard my clients as my superiors. I deal with something they request me to in a remote place for them and they will drop by somtimes to see what was going on with their assitant's job and give me some valuable suggestions by the way.
20 Jul 2008 17:49
Post 9 of 43

right, i all agree with you!
21 Jul 2008 19:34
Post 10 of 43
zhouwanlishiying
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Overall Ranking MVP:60 Rank:92,849

I am also a green hand in foreign trade.  My boss ask me to send emails to many clients which we can their name card from lighting trade fairs. But a few reply my letter, I feel very depressed.
23 Jul 2008 20:22
Post 11 of 43
maxthailand
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Having blogs on your website sure help your client's confidence.[em20]
27 Jul 2008 07:49
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