Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then buy from China? Why chinese product sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Let's take one point at a time ....

1. inferior
2. service is bad
3. untrustable
4. fraud
   

1. Due to the fact that most people in the western world really do want the low price, and with that low cost materials, with any product you can see where the quality falls due to cheap materail, by choosing your right supplier/factory you can deside the best quality by their production systems and management systems in place, the problem is how much is quality worth!

2. Service in many Chinese factories can be on the poor side, can be the communication barrier, or they don't have the best export team as some others, again this is for you the BUYER to check and see if this supplier willl be right for you, I have seen so many suppliers in China and the skills and communication would be a wide range, facts is from you seat in your office you don't see the true picture.

3. I think when we first start any new business with a supplier, we have to build on the trust thing, this takes time, and only future business would make both parties more strong.

4. We hear more and more about the scams in China, well there are scam all other the world, but while small buyers with little understanding will send money without thinking for high risk products like Mobile phone, Games, Laoptops, the scammers we carry on, it is very plain to most long term buyers, you can spot the scams easy. But like all news we hear the worse ones all the time, and the buyers who loose their money will cry later and the news travels fast, what we don't hear is the real suppliers that provide great service and want to make business.

The large buyers would not run into business and buy from any factory, sometimes the process can be long and hard, they will underdtand that time and money will have to be spent, quality controls set in place, this is where many buyers fall short, run to fast and cut the funds short, this would lead to problems.

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Products from China are trendy, unique and fashionable outlook, good features at times you can't find from even branded ones, again most important it is cheap too, the samples you bought also work fine for a period that you finally place large order, but after large quantity and longer usage or possession of the goods, you will find issues arised, this is reliability issues that China products facing by most buyers worldwide.  It is a pitty issues China products need to address, I am sure China products could be better than Japanese products in near future if they start to look into their reliability corrective action on every product they made.

Quoting from [rgs_frankyeo]:


There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

Quoting from [Street Smart]:

Quoting from [rgs_frankyeo]:



There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

Recently your name has been appearing in the forum boards, and I thank you for your contributions.



Instead of making a sweeping statement, like using the word


'always' as typical Singaporean who complaints and seldom give compliments, why don't you look at the situation from a different angle.



We have been buying from a Chinese manufacturer since April 2007, and we find that their quality is not as you described 'lousy', as compared with those in the International brands. In the beginning, our mindset was full of scepticism like most people, "cheap means no good" and we did small purchase of one sample of each model. Further to our doubts, we sent the one unit to a Test Laboratory here to verify the Specifications as stated in their product brochures. The results of the test proves the authenticity of their claims, at even better than the stated norm.



From your post above and almost everybody's experience, there is no doubt about the low prices of the Chinese products, as compared with the West's. However, the Chinese companies have this in common - Poor attitude and zero trust:

• Terms of payment - By telegraphic transfer on order, then start the production and delivery, which in some cases, 40 days after payment and check that the funds are in.
• Minimum Order Quantity of 1000 sets, 100 sets, and sometimes 29 ft container.
• Poor after-sales service for goods returned on warranty claims (if there is any). All freight charges will be on the claimants, back and return.
• The communication between two companies, if only by English will be to that level, the sales person you are dealing with and it does not go up to her manager or the boss. You have to know the person in charge, the Director, or Manager of the Department to discuss your problems.
• Having large sales and movements around the world, sad-to-say, the success got into their heads, become proud and arrogant.
  
• Expression of writings are more often than not,  without the Customer's feelings and lack of empathy.

Street Smart

Hi,

I think you may have some prejudice again Sinagporean despite the fact that you are one too. As oppose to the word  "TYPICAL" the word always which I have used is actually less "sweeping".

This topic, which I have raise is nothing against the China Products or Chinese. You have proven yourself to be a very knowledgeable person in many of your posting and I admire you for that. But I believe you may have misconstrued me.

I have means to say that many people have spoken badly about chines products, but the fact that they are selling well (the cheap price aside), there must be some other good reasons.

I am trying to raise a awareness of the "good" in the chinese product. There is not a single statement I have raise that indicate my dislike or condemnation of the chinese product.

I am in this forum not to destroy but to be constructive. I may have occasionally stray, but I believe that the ultimate motives for me and many others like you is to contribute to the success of this forum.

And finally, I hope you will be a little magnanimous toward your fellow citizens. Thank you. Hope it is all a misunderstanding.

Quoting from [rgs_frankyeo]:




There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

With years of trading, I  am also interested in this point. Why Chinese products go with both  complaints and large requirements. The result is that most of the people are always pursuing good quality from low prices.  I learnt some, thanks all the above.

Quoting from [proent]:

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Products from China are trendy, unique and fashionable outlook, good features at times you can't find from even branded ones, again most important it is cheap too, the samples you bought also work fine for a period that you finally place large order, but after large quantity and longer usage or possession of the goods, you will find issues arised, this is reliability issues that China products facing by most buyers worldwide.  It is a pitty issues China products need to address, I am sure China products could be better than Japanese products in near future if they start to look into their reliability corrective action on every product they made.

I believe this is some kind of misunderstanding by SS. I have been reviewing all your posts and replies; I did not find anything attitude or thought from you against the China products or China. In fact your knowledges and experiences are very wide and rich. I also believe that Sinaporeans are smart and clever for such small country that can develop so well and enjoy the name of " Asian Swiss"!  Really you all guys are nice!

Be Happy and nice to other people. Friendly manners invite more friends...haha... ha..ha.ha

Quoting from [Leosun]:

Quoting from [proent]:

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Products from China are trendy, unique and fashionable outlook, good features at times you can't find from even branded ones, again most important it is cheap too, the samples you bought also work fine for a period that you finally place large order, but after large quantity and longer usage or possession of the goods, you will find issues arised, this is reliability issues that China products facing by most buyers worldwide.  It is a pitty issues China products need to address, I am sure China products could be better than Japanese products in near future if they start to look into their reliability corrective action on every product they made.

Dear Frank,

I believe this is some kind of misunderstanding by SS. I have been reviewing all your posts and replies; I did not find anything attitude or thought from you against the China products or China. In fact your knowledges and experiences are very wide and rich. I also believe that Sinaporeans are smart and clever for such small country that can develop so well and enjoy the name of " Asian Swiss"!  Really you all guys are nice!

Be Happy and nice to other people. Friendly manners invite more friends...haha... ha..ha.ha

Thank you for your kind commends, we Singaporean are a priviledge and pamper groups of people because of some good "corporate governor" (my personal view). Singaporean have good education system and are able to produced some smart people but as for cleverness, we have much to learn.

In the world stage or when doing global business, we still have lots to learn because most of us hardly find the needs to work oversea until now. There is lots more then "book-knowledge" in a international business environment then we, Singaporean are trained for. In this respect, the Hong Kong are cleverer.

We are still learning and I am a little "blush" by your commendation, nevertheless, I will say a big thank you to you on behalf of we Singaporean. Like the chinese use to say "duo duo zhao gu", we do need lots of assistances and helps whilst oversea.

As for SS, I have nothing against him and I think we are both very clear that we are here to be constructive and not to create a name of ourselves. We may have different views, but all the more needs to be shared so that this forums will not have a narrow-minded understanding of any issues. 

I am also here to be happy, so Leo, create some happiness.

Quoting from [rgs_frankyeo]:

Quoting from [Leosun]:

Quoting from [proent]:

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then procure from China? Why chinese prodcut sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

Products from China are trendy, unique and fashionable outlook, good features at times you can't find from even branded ones, again most important it is cheap too, the samples you bought also work fine for a period that you finally place large order, but after large quantity and longer usage or possession of the goods, you will find issues arised, this is reliability issues that China products facing by most buyers worldwide.  It is a pitty issues China products need to address, I am sure China products could be better than Japanese products in near future if they start to look into their reliability corrective action on every product they made.

Dear Frank,

I believe this is some kind of misunderstanding by SS. I have been reviewing all your posts and replies; I did not find anything attitude or thought from you against the China products or China. In fact your knowledges and experiences are very wide and rich. I also believe that Sinaporeans are smart and clever for such small country that can develop so well and enjoy the name of " Asian Swiss"!  Really you all guys are nice!

Be Happy and nice to other people. Friendly manners invite more friends...haha... ha..ha.ha

Thank you for your kind commends, we Singaporean are a priviledge and pamper groups of people because of some good "corporate governor" (my personal view). Singaporean have good education system and are able to produced some smart people but as for cleverness, we have much to learn.

In the world stage or when doing global business, we still have lots to learn because most of us hardly find the needs to work oversea until now. There is lots more then "book-knowledge" in a international business environment then we, Singaporean are trained for. In this respect, the Hong Kong are cleverer.

We are still learning and I am a little "blush" by your commendation, nevertheless, I will say a big thank you to you on behalf of we Singaporean. Like the chinese use to say "duo duo zhao gu", we do need lots of assistances and helps whilst oversea.

As for SS, I have nothing against him and I think we are both very clear that we are here to be constructive and not to create a name of ourselves. We may have different views, but all the more needs to be shared so that this forums will not have a narrow-minded understanding of any issues. 

I am also here to be happy, so Leo, create some happiness.

Quoting from [rgs_frankyeo]:

Wal Mart, the hyper market chain has a sales revenue of more then US$378.80 Billions in the year 2007.

They buy almost 70% of their product from China.

Now, here is the questions, beside getting cheap price, why are they buying so much (almost US$250 billions worth) from China.

There is always complaint that China product are inferior, service is bad, untrustable, fraud, etc. Why then buy from China? Why chinese product sell? and will there be a breaking point, a threshold where thing will not be the same?

A matter for discussion.

The balance between price, quality and service.

  You can find problems in any production stage from a professinal view, but actually,  the terminal clients will not be so critical.( For clothes, bags....) Before, I shipped bags to USA with worries at heart, fortunately, no complaining feedback.  Cheap prices maybe can  counteract some negative emotions.

Sandy